Direct Support Professional Test Answers - Lead Direct Support Professional jobs.

We work closely with our clients and their guardian or families, to get to know each person’s needs and understand their support requirements. mlbpickwise General Inquiries: Call or Text : 914-357-1037. Box 1797 Richmond, VA 23218-1797. • View step-by-step explanations for homework questions. Interview Questions for Direct Support Professionals: 1. 6 Direct Support Professional Interview Questions and Answers. The Crew Evaluation System (CES) or maritime tests are a complex of examinations aimed at assessing the basic knowledge of maritime specialists in areas specified by the STCW Convention. Answer – “A good direct support professional must have good and nurtured soft skills. contains the material that is most likely needed by all direct care and direct support professionals. The Alliance of Direct Support Professionals works to provide a voice and support for professionals. QSAC is seeking motivated NYS Certified Teaching Assistants, who provide direct instructional services to students under the general supervision of a NYS certified teacher. qlink unlimited hotspot If you’re receiving Supplemental Security Income (SSI) payments, you may be wondering if there’s a more convenient way to receive your benefits. A virtue consisting of soundness of and adherence to moral principles and character and standing up in their defense when they are threatened or under attack. Grant funding for this initiative will. Our DSPs are the stars of our organization who provide caregiving to the people we support. What to look for in an answer: Experience with kitchen appliances. The DSP is often the first person to be aware of risks. DSPs and their supervisors are required to receive training on these topics in preparation for the test. Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the direct support professional position at . Completion of the Maine College of Direct Support (ME CDS) is required for Direct Support Professionals (DSPs) supporting Maine citizens with intellectual and developmental disabilities. Easily upload your PDF files and engage with our intelligent chat AI to …. As the number of adults with intellectual and developmental disabilities (ID) in the USA continues to grow (Fujiura 2003), direct care workers play a crucial role in maintaining their health and well-being, as both caregivers and key role models. Please circle the correct answers for the following multiple choice and true/false questions on the test answer sheet. 2 questions and answers about Direct Support Professional Hiring Age. Training all employees across an organization using CDS will equip Direct Support Professionals (DSPs) and others with skills aligned to meet some of the 245D requirements. Everly Learning Support System Direct Support Professional Training / Direct Support Professional Training. Users can also: • Assist each other with exam preparation. Study with Quizlet and memorize flashcards containing terms like Who is a direct care worker?, Different names for direct care worker, Characteristics of DCW and more. We built AskYourPDF as the only ChatPDF AI App you will ever need. Pay in top 20% for this field Compared to similar jobs on Indeed. Our content, crafted by families of people with disabilities, former direct support professionals, and researchers, is a testament to community-driven excellence. The Residential Support Staff Member is responsible for providing residential support services for the Home and Community-Based Service (HCS) and ICF-IDD…. Updated on April 10, 2023 Grammar. 19, 2021 /PRNewswire/ -- HSA Bank, a division of Webster Bank, N. To help in software design of a product or service. Make sure that you are interviewing the best Direct Support Professional candidates. First, carefully read the instructions provided for the DSP 1 test. alabama 247 commits 1 The aging population in California will require increasing support from direct care workers to care for their essential needs, yet experts predict a shortage of between 600,000 and 3. Lianna is an Information Technology professional. Amanda Baird - Coordinator Ana Viana - Project Manager. Promoting Physical and Emotional Well-Being: As a DSP, I will commit to promote the emotional, physical, and personal well-being of the people I. Direct Support Professional 156 reviews. The hours are flexible, and no degree is required; you’ll be provided with all the training you need. New DSP programs for our Fall 2023 semester begin November 29, …. In your opinion, what is the most challenging part of being a direct support professional? Tell me about a time …. You must pass a background study and become affiliated with the person's selected fiscal support entity (which provides fiscal management services to people using self-directed support services). IBM IT Support Professional Certificate. 6k salaries reported, updated at April 14, 2024. Includes networking interventions to build collaboration across organizations and groups of individuals or families struggling with similar challenges, policy interventions to reduce inequities and improve systemic support for broader initiatives (e. has been updated several times through collaborative efforts with Community Services Boards, private providers, direct support professionals, people with disabilities and their families, and others in the disability field. To practice more free questions and answers, check out our free SHL Assessment test now. Information Technology Quizzes, Questions & Answers. A direct support professional (DSP) works with people who have intellectual or developmental disabilities. Who Are Direct Support Professionals? Direct Support Professionals (DSPs) assist people with intellectual and/or developmental disabilities in realizing their full potential and becoming valued and participating members of their communities. direct support staff play a key role in directing this process. When you have completed your application, you will then be invited for program pre-assessments. 1-military, Diplomatic and civil 2-FBI, CIA, and DOD 3-Department of defense, congress, and senate 4-Secretay of defense, secretary of state, …. All Course Quiz Answers of Google IT Support Professional Certificate. Course 2 – Attract and Engage Customers with Digital Marketing. 35,772 Daily Pay Direct Support Professional jobs available on Indeed. DSPs share similar job duties with professional caregivers; they may assist with activities of daily …. Thanks for your interest in the Direct Support Professional position. For additional questions on accreditation, please contact Director of Certification and Accreditation, Dan Hermreck at dhermreck@nadsp. Just Answer is an online platfor. The Individual Service Plan is developed to articulate decisions and agreements made during a person-centered process of planning and information gathering. Trainer will give the Basic Administration test to the DSP. For DCWs hired prior to October 1, 2012, the yearly timeframe is from October to September. 50 x 48 Connect with people you'll want to hire. A Direct Support Professional(DSP) is a person whose primary role is to provide day-to-day support to people with disabilities in their homes, at work, at school or in their communities. Use this symbol in an IPPS-A query to conduct a wildcard search. Illinois Department of Public Health. As a parent, you may have heard about the Accelerated Reader (AR) program and the importance of AR reading tests for your child’s reading development. Our community is ready to answer. • First Aid and CPR certification are must haves. Just Answer is a popular platform that connects customers with experts who can answer their questions. cm to pounds All people with intellectual and/or developmental disabilities 1 (IDD) have the right to full lives in communities of their choosing where they can live, learn, work, and enjoy life. Your answer should show your ability to balance empathy and provide quality care. [The following information applies to the questions displayed below. Dec 4, 2023 · DirectCourse provides standardized, tailored online training to empower direct support professionals and their mission to help others lead meaningful lives within their communities. The national hourly pay for direct support professionals is $15. SSVA offers a competitive benefits package for full-time employees including three medical plan options, health savings account (HSA) match, dental insurance, employee assistance program (EAP), life insurance, paid vacation and holidays, Dream Big program, Team thisABILITY and numerous other perks. 2 questions and answers about Direct Support Professional (DSP) Training. Flexibility: Direct support professionals must be flexible in their job duties. This training is an ODP Required Training for Direct Support Professionals who provide Community Participation Supports. Study with Quizlet and memorize flashcards containing terms like Development Disability, DSP (Direct Support Professional), Intellectual Disability and more. Study with Quizlet and memorize flashcards containing terms like What is an important best practice you should communicate to the Design team about the formatting of the spec book? a. DirectCourse was developed to equip the direct support workforce with top-tier training, ensuring unparalleled support for every individual and family. Since they work with people with different disabilities, they have to be emotionally and mentally strong and possess strong people skills. As a CDCS worker, you're hired directly by a person who receives CDCS services. 506 W 47th St, Hibbing, MN 55746. The Direct Support Professional Training (DSPT) is a competency-based training program that is mandatory for all Direct Support Professionals (DSP) working in licensed community care facilities vendored by regional centers. : In most cases, recommended reading materials are provided in the Resources tab of the related online course. no uniforms, no scrubs allowed. horry county bookings and releasing A Direct Support Professional (DSP) is someone who works directly with people who have intellectual or developmental disabilities. Direct Support Professional (DSP) Training Program and Challenge Testing for Year-1 and Year-2. The role provides one-on-one or small group instruction as outlined by the supervising teacher. The Direct Support Professional position is similar to the job of a home health aide or Certified Nursing Assistant. Direct Support Professionals (DSP) provide care and support to people with intellectual and developmental disabilities. Explanation: Direct support professionals often provide natural …. com provides two different latency measurements for your Internet connection: “unloaded” and “loaded” with traffic. with information about the roles and responsibilities of direct support professionals. Requirements for Direct Support Professional Staff All Direct Support Professional Staff working with Individual(s) shall meet the following requirements: 1. Class is a set of properties that is common to objects of one type. DSP Orientation Test Direct Support Professionals Orientation. High school diploma or GED AND any combination of training and experience, which would have enabled the applicant. The answers are provided to aid your understanding. Recognize key roles of the direct support professional. Final answer: Direct support professionals indeed play the role of natural support to the individuals they serve, as they assist them with daily tasks, provide emotional support, and work towards individual personal goals and development. Direct Answer enjoys one of the smallest employee turnover rates in the industry. Attention to detail, patience, empathy as well as compassion for their clients is mandatory too. This free test offers 14 questions and answers across various sections, allowing you to further refine your skills and familiarity with the SHL test format and take your preparation to …. (c) US mail - 4554 E Inverness Ave Mesa, AZ …. The Direct Care Staff Training and Competency Test was designed and is intended solely for use by staff in licensed Personal Care Homes and Assisted Living Residences to meet the regulatory requirements in 55. Seeking to fill 3rd shift only. Ohio Provider Resource Association (OPRA) ProviderGuidePlus. To achieve this, people with IDD need access to comprehensive, person-centered and self-directed high quality long term supports and services (LTSS). We suggest your agency ask the same set of questions of all. If you need more information about the DSP Workforce Survey or if you have additional questions, please email us at …. New York State also provides employees with a comprehensive benefits package, including health insurance, retirement plan and generous leave benefits. It is the responsibility of the DSP to provide direct supportive services to residents of the home, who experience severe and persistent mental illness. A 2019 issue brief estimates 4. mad city windows complaints abc kids listen They may be known by other titles such as support staff, direct care staff, psych tech, personal care attendants, job coach, or para-educators. Direct support professionals must be able to correctly pass medications for any individual requiring medications and needing any assistance for safe medication administration. DBHDS values Direct Support Professionals who: A) Communicate clearly, openly and honestly B) Work to ensure that people are healthy, safe and valued by others C) Use person-centered practices D) All of the above 2. The Direct Support Professional Training Program is …. Orientation Manual for Direct Support Professionals (DSPs) and Supervisors: Supporting People in their Homes and Communities. 2,500 people in MS have enrolled in the College of Direct Support, 60,000+ lessons have been completed, 500+ graduates. DSPs aim to assist people in realizing their full potential. Direct Support Professional 2 Session 1 Quiz. For Case Management Entities For Providers Worker Guides Transmittals SB 710 Reporting IMT Reporting Hospital Discharge Incentive SB …. Be at least eighteen (18) years of age. The College of Direct Support is fully accredited by the National Alliance for Direct Support Professionals and meets E-Badge certification. The Training Stipend Program ends June 30, 2024, and all courses must be completed by that date. You cannot access failure notifications online. Those working in certified home health or hospice agencies may need to complete formal training or pass a standardized test. NU 315 - Health Assessment (Week 1) 123 terms. That’s in line with the national average, according to PHI, a national research and advocacy organization for direct care workers. muzan x enmu Describe how the roles of the direct support professional have changed in recent years. DSP Training and Testing is open to Direct Support Professionals and administrators currently working in licensed community care facilities. Completing housekeeping tasks such as vacuuming, washing dishes and tidying. You can answer this question by briefly explaining objects and classes. A DSP may assist an individual with self-administration of a PRN medication, as long as: A) It is not too costly. This includes hair care, nail care, shaving, dressing/undressing, showers or bathing, clothing care, and dental care. Creating PSAs on how hiring people with disabilities is the right thing to do. By completing the six online modules below prior to your Agency Orientation you will have begun the first phase. Each course includes facts, techniques, and possible methods of. You can develop an attitude of advocacy. *Development in children is interrelated. Direct Support Professionals will read each person’s Individual Plan of Service. Pledges cannot be required to plan any function or attend any brother function on the day or evening preceding initiation day. prior records, test results, additional evaluation) and informing the participant about what to expect throughout the. National Association of Direct Support Professionals. As skilled professionals, DSPs support people with disabilities to participate in their communities, including through employment. , wage and benefit issues), and professional development interventions that build. For more information please email: Dr. DSPs and FLSs will submit a testimonial or a training transcript to earn e-badges in two different …. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner. Physical and mental hazing have no place in Delta Sigma Pi. Here are 25 common interview questions, along with possible answers for your guidance. Direct Support Connect ® is Minnesota's dedicated job board and hiring resource for direct support workers, such as PCAs. List the five primary roles mentioned in the module: (page 1) 2. Get my discount now Get 25% off all test packages!. Direct Support Professional Test Answers. 401k offered after 90 days of employment with up to 4% employer match. The vision of Virginia is that all people with disabilities are provided the opportunities and supports needed to live a good. Helping plan client appointments and organize a schedule. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $5,000,000 with a portion funded by CMS/HHS to the New Jersey Department of Human Services, Money Follows the Person Demonstration. The TurboTax community is the source for answers to all your questions on a range of taxes and other financial topics. Prepare for a career as an IT support specialist. • Assisted in monitoring, tracking, and revising direct support plans for the three individuals under my care. What training does Direct Support Professional (DSP) offer employees?. Aptitude tests are a common assessment tool used by employers to evaluate the cognitive abilities of job applicants. over the Medicaid dollars to get services & support. Example: “In my last direct support professional position, I cooked three meals a day using a combination of reheating instructions and recipes. A copy of the scored test showing 80% success must be maintained in each DSP’s employee file. DSP Training and Challenge Testing. When it comes to shipping and logistics, UPS is a leading name in the industry. How is feedback from management delivered at Direct Support Professional (DSP)? Asked …. Interviewers may use this question to evaluate your interpersonal skills, personality traits and team-building abilities. Prepare for success in your Personal Care Assistant Certification exam with our PCA Practice Test Quiz. The people who assume this complex role must examine their own values and beliefs while honoring those of the people they support. Instructions: This document contains sample structured interview questions for agencies supporting persons with disabilities. The purpose of this Agency for Persons with Disabilities (APD) informative Direct Care Core Competencies course is to introduce you to the knowledge, skills, and terms that will assist you in applying and delivering maximum standards of care as a direct support professional. Disability beginning of age before reaching 18, throughout life and may need assistance. Below are some sample DSP interview questions for direct support professionals to help agency leaders through the hiring process. Two studies from 2019 and 2021 conducted by groups representing providers found the average hourly rate for support professionals in Pennsylvania to be around $13 or $14. Control, Plan, Support & Responsibility. It is conducted to ask generic and situational questions and obtain information from you to judge your suitability for the direct care role. "Direct Support Professional Test Answers" In this digital odyssey, we embark on a profound exploration of the dynamic and ever-evolving world of Direct Support Professional Test Answers. Teaching Assistants support students’ motor, vocational, socialization. Direct objects can get tricky, especially when used with indirect objects. This is because when one is in a position of assistance or authority, it is important to conduct yourself well as you are essentially a role model. You will be able to see the transcription of the audio after you submit your answers. COMPETENCY SAMPLE TRAINING CONTENT. Celebrating Direct Support Professional Week! Your unwavering dedication and compassion touch the lives of those we serve. Live-in Direct Service Provider. During the 2021 session of the Indiana General Assembly, The Arc of Indiana will work to increase wages for direct support professionals (DSPs). Describe your experience with providing support through email and chat. Check your results after the quiz and share this quiz with others! Basic Life Support Questions and Answers. Aspiring human resources professionals often face the challenge of preparing for HR exams, which test their knowledge and understanding of various aspects of the field. Direct Support Professionals (DSPs) assist people with intellectual and/or developmental disabilities in realizing their full potential and becoming valued and participating members of their communities. Topics include eligibility, registration, survey access, survey submission, and incentive payment. You not only provide assistance with someone's day-to-day needs; you serve as a role model, teacher, mentor and friend. find the best definition for hitting. DSP (Direct Support Professional) in Lancaster, PA 2. Near the end of the day, Lianna runs into an issue trying to connect to the company's webpage. Study with Quizlet and memorize flashcards containing terms like personnel recovery is the sum of _____,_____, and _____ efforts to prepare for and execute the recovery and reintegration of isolated personnel. Example: “One of my previous clients, named John, would routinely grow angry with my cooking. Work to ensure that people are healthy, safe and valued by others. Benefits: $23/hour starting wage (DOE) Maintain same clients. The table of contents should be in the first 20 pages of the spec book b. DSPs interact with people from all walks of life while assisting people who are experiencing disabilities perform activities of daily living. This video shows what being a Direct Support Professional in Johnson County is all about. You will get to know the people you support on a personal level as you assist them with implementation of personal plans, goals and objectives. This includes services in the behavioral health field, like substance use disorder treatment, SMI treatment, and counseling. Techniques that need to be written into a behavior plan and approved. Learn vocabulary, terms, and more with flashcards, games, and other study tools. DSP will observe a fire drill and participate in a fire drill. microsoft solitaire collection daily challenge solutions Relationships: Asa DSP, I will assist theindividuals I support to develop and. Type in your search keywords and hit enter to submit or escape to close. A developmental disability beings before someone reaches 18 years of age; lasts throughout an individual's life; greatly limits 3 or more major life activities, and often means there is a need for some kind of assistance. On the Purchase Services page, select Details on Professional Direct Support for Microsoft 365 and complete your …. Washington Street Alexandria, VA 22314-1552 Phone (703) 836-2272 Fax (703) 684-1924 www. Direct Support Professional refers to staff members identified by the provider as having the primary role of assisting an individual on a day-to-day basis with routine personal care needs, social support, and physical assistance in a wide range of daily living activities so that the individual can lead a self-directed life in his own community. Thanks This update to the 2002 “Staff Orientation Workbook” has been a collaborative effort between CSB, private provider and Office of Developmental Services staff. APD – DCCC - Module 5: Roles and Responsibilities for Direct Support Professionals Note: You must complete the training plan modules in sequential order, pass the assessments with a minimum score of 85 points, and complete the evaluations to get credit for the course. Your role as a direct support professional is to use empowerment as the foundation to assist the individuals we serve to make their own choices, build and direct their futures, communicate and interact with their community, and promote self-direction in their everyday activities. seeking to understand the likes, dislikes, hopes, and dreams of individuals they support. Teaching Direct Support Professionals the Job Strategies for Keeping Great Direct Support Professionals Top Home and Community Living This course will help you and the family members of the person you support to provide critical support so that he or she can live at home. American Academy of Physician Assistants in Occupational Medicine. The exam has been tested by family support professionals and validated by a team of testing experts to …. Here are 10 steps you can take to practice answering the phone professionally: 1. forceful contact between the learner's hand and another person. Average salary for direct support professionals. Trainer will show the DSP the location and storage of all medications and. The E-Badge Academy is a way for DSPs and FLSs to receive recognition for the education they receive and the on-the-job competencies they demonstrate. The Direct Support Professional program offers fully-funded training, including tuition, books, and materials. Direct Support Professionals are a vital part of the support team when providing medical care for their individuals. To Apply, Follow These Easy Steps: 1. Direct support workers may help plan and tailor support. The outbreak of COVID-19 underscored how the need for DSPs to understand and practice crisis prevention and intervention techniques …. Six (6) hours of continuing education are required annually. ! View our job openings and apply at: https://www. Direct Support Professional (DSP) Apply for this Job. The DSP position can also be the first step towards a new career, with opportunities to expand your skills and take on more responsibility. Nearly 18,000 DSPs in Indiana provide critical supports to people with intellectual and developmental disabilities (I/DD). 2012 oreion reeper for sale These Direct Support Professional interview questions are directly sourced from real hiring managers and they are ready to use. hanime servers 104 Direct Support Professional jobs available in Des Moines, IA on Indeed. California’s Direct Care Workforce: Who They Are, the Work They Do, and Why It Matters. com/channel/UCDQRDYknqb3wmeXah1HcnUA Follow me on Instagram: @mv. Post-Acute and Long-Term Care Skilled nursing facilities, continuing care retirement communities and life plan communities, assisted …. Successful completion will lead to: 1) SUNY microcredential (s), college credentials, 2) one or more national certifications, and 3) college credit toward a certificate, associate, or bachelor’s degree. Being able to assist patients with sensitivity and compassion requires strong interpersonal skills, such as empathy, patience and understanding. The Competencies Checklist was developed by professionals with. Direct Support Professionals will specifically review the Goals and Objectives in the. The videos may also be used by existing providers as a staff training resource. DSPs who provide HPC services can earn up to $1 more per hour after two years of experience and 60 additional hours of training. The DSPT is divided into two equal segments of 35 hours each to be completed in successive years for a total of …. The course and test must be completed before any direct care staff person can provide unsupervised ADL services. DSPs take part in a wide range of activities each day as they support people to engage in all the activities of life - helping them learn work skills, have fun with friends, go. Example: "A class is a user-defined prototype using which objects are created. The goal of this section is to familiarize you with the vision and values to guide you in your support of people with developmental disabilities (DD) in Virginia. Direct Support Professional – Job Description. You have noticed a potential victim and ensured the scene is safe. It’s hard work being a direct support professional (DSP). DSPs help people with I/DD achieve the fullest lives possible by empowering them to overcome challenges in areas and activities that. This interactive seminar allows participants to apply concepts leant. It is important to understand the format and requirements of the test before proceeding. DSPs and their supervisors are required to receive training on these topics in …. This Manual also contains helpful information in various blocks and images throughout. Operations Management questions and answers; Your role as a direct support professional is to support a person's freedom of choice and to express his or her rights but to also ensure the person is safe while doing so. *Principles 1 through 4 show how the body has to grow and develop before new behaviors and skills can occur. Ensuring that the client receives the best possible care and services. Subject-matter experts, teachers, and star students are available 24/7 to provide in-depth solutions. Direct Support Professional Jobs - Woods Aurora Staffing. A competent Direct Support Professional should have an empathetic mind, caring attitude, positive and encouraging approach towards their clients. With DirectCourse, you can provide easily accessible, evidence-based content for your staff training to help improve organization efficiencies. This training will cover basic information regarding. ” The medication skill check for the Training Class and Challenge Test will now include the two new rights. Individual Healthcare Workers Physicians, nurses, clinicians, and allied health professionals ∨. It is important to be able to demonstrate how you have handled challenges in the past in order to show that you are capable of dealing with them in the future. For personal and family safety – your direct connection to help anytime, anywhere. DSP Orientation Test & Answer Sheet. Person-Centered Planning: Bringing Person-Centered Plans to Life. Your commitment to providing support and advocacy inspires all of us. This award supports minority early career investigators and students. Your organization may direct you to other reading materials as well. Study with Quizlet and memorize flashcards containing terms like What organization serves as the office of primary responsibility(OPR) for DOD wide PR matters?, Which of the following statements about the location of a PRCC is True?, When DOD is tasked to provide military support to civil authorities, its forces perform in a supporting role. Ernest Greenwood, Associate Professor of Social Work at the University of California, Berkeley, published an article that stands the test of time and is still relevant in 2020. It's important to show a potential employer that you can properly deal with and grow from stressful situations. DWC: Person-Centered Planning and Individual Plan of Service for Direct Support Professionals (Direct Care Workers) 10 terms. Organizations seeking to have their education and training become accredited by NADSP can use the Accredited Education Guidebook to learn more and submit their application. 4 Acting as a professional and positive role model. A direct support professional is expected to have cooking as a necessary skill. Hiring managers use this question to test your ability to assess a patient's needs and show empathy, especially in difficult situations. Find answers to 'If you were to leave Direct Support Professional (DSP), what would be the reason?' from Direct Support Professional (DSP) employees. The company currently has a Basic support plan. Attending external training and workshops in the direction of direct supervisor or program management. (b) Dedicated email hrdept@riseservicesinc. This question has only one answer, Yes. Example: “The challenges I have faced while working in direct care are: 1. 1 11/01/2012 Test for Article 9 - Version A Name: Fartun Alikar Date:07-14-2020 Instructor: Jennifer Caswell_ Providers are using (Circle the one best answer. Direct Support Professional Self-Assessment Your Name:_____ Date Completed:_____ Name and title of person filling out assessment:_____ Purpose of this tool: This assessment tool is designed to be use as one method to help you as a Direct Support Professional (DSP) identify your current level of skill in the Community Supports. She does not enjoy her job and is trying to decide if she should quit. Performing personal care tasks, including feeding, ambulation, and medical monitoring. All Microsoft Advertising Certified Professional (MACP) Certification Answers (3 Exams) 14€. Effective September 1, 2021, providers will be expected to resume full compliance with all rules applicable to the hiring and training of DSPs. The Direct Support Professional has many important roles to play. What is the best way to assist Christy in her decision-making?, 2.