Ford Customer Satisfaction Program 21b10 - com">21B10 Ford Technical Service Bulletin.

Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15B04 – Supplement #1 Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles (HEV) 12 Volt Battery Test and Module Software Update REF: Customer Satisfaction Program 15B04 May 18, 2015. Tailgate – Unintended Tailgate Opening. Ford and Lincoln Dealers SUBJECT: DEMONSTRATION / DELIVERY HOLD - Customer Satisfaction Program 16B35 - CUSTOMER SATISFACTION PROGRAM 16B35-S2 CPR 2016 FORD MOTOR COMPANY DEARBORN MICHIGAN 121 122016 CERTAIN …. Ford has since added a bolt to the middle of the mega cap on. It appears Ford is extending the 18M01 Reductant Heater Failures that covered the 11-15 model years to include all the 2015-2016's as well with this 21M01. This Customer Satisfaction Program has been extended until October …. The original unofficial subreddit for the Ford Motor Company. Looks like the 21B10 isn't doing as well as they thought, or something else came up. Apply to Program Officer, Vice President of Business Development, Juvenile Correctional Officer …. country squire camper 2015 - 2020 f150 - 21n08? 2017+ Super Duty - Emission Recall 20E07 - …. Summary: In some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3. SHARE date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before August 31, Ford will cover the repair or refund costs following the proration table below using the mileage …. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N08 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3. Now that I have i, EGO finally. Safety, Compliance, and Emissions Recalls do not expire. 21B10 will be the first thing a Ford dealer would do. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15M02 – Supplement #1 Certain 2011-2015 Model Year F-Super Duty Vehicles with 6. This program extends the warranty coverage of the rear nitrogen oxides sensor for twelve months of …. Customer Satisfaction Program 20M04 Certain 2015-2019 Model Year F-150 and 2017-2019 Model Year F-250-F-550 Vehicles – Power Door Lock Actuator Failure. Customer Satisfaction Program 23B11 - Certain 2022 Expedition, 04/15/2021 to 10/29/2022 Build Dates - Instrument Panel Rubber Mat Replacement. I know to topic is discussed at nauseam when have an interestingly case, possibly. I later found a Ford customer satisfaction program notice 21b10, 21n03 and 21n08 I had received in October 2021. 0L Engine Powertrain Control Module (PCM) Calibration for Oil Minder Update. If you get a shutter in "rare instances", FOMOCO will do a 21N08 program to put it back to prior settings. Thread Tools Search this Thread 12-08-2014, 05:31 PM. One effective tool that has gained popularity in recent years is. Refer to the notification letter for details or contact your. SmartAsset researched and ranked the best mortgage refinance lenders using a range of criteria, including interest rates and fees, customer service, online accessibility, overall a. The UK program operates more than 100 Ford Transit Vans …. The updated calibration changes how the variable pump and the OCV's behaves to prevent this. 0L ENGINE - PCM CALIBRATION FOR OIL MINDER UPDATE SERVICE PROCEDURE 1. Title: Hydraulic Control Unit One-Time Repair. Jun 10, 2022 · As you mention, Ford just extended to November 30, 2022 the Customer Satisfaction Program (19B37, 21N12) for coolant intrusion on the 1. Officially called the Ford F-150 Lightning Customer Satisfaction Private Offer, this new program has been launched to protect 2022 reservation and order holders against 2023 price increases when they convert their orders. Here's an excerpt: "In the interest of customer satisfaction, Ford Motor Company is extending the limited warranty on the Accessory Protocol Interface Module to a total of five (5) years for Ford vehicles from the warranty start date, regardless of mileage. I just purchased a 2018 Raptor additionally read bout the CSPs but when I looked at the KARFAZ with this, MYSELF didn't see the CSP. Customer Satisfaction Program 13N02 – Supplement # 2 Certain 2010-2014 Model Year Edge and MKX …. 3L Gas Engine - Certification Label And Front Spring Mismatch To Order …. It is Ford's attempt to address unsatisfied customers with a "customer satisfaction" approach to the noisy phasers. If there is evidence that any “loss of steering assist” DTCs exist or were previously set, but are no longer present, replace the power steering gear assembly. I took it to the dealer yesterday so the machanic could start it this morning and hear the cam phaser rattle. A recall is issued for safety concerns. Vehicles Affected: 2010-2013 Fusion 2009-2013 Escape 2010-2013 Milan 2009-2012 Mariner. Yup that was the original 21b10 tsb the 21b10 that's out now is an updated version. This completes customer satisfaction program 21B36. He can help you get treatment to quit. The defect: in affected vehicles, the front driveshaft constant velocity (CV) joint boot material is not strong enough for the application and may fail prematurely under. The customer service representative at Ford looked up the VIN and told the contact to call NHTSA as there was nothing they could …. Certain 2011 -2012 Model Year F-Series Super Duty Vehicles. The new CSP 08B07 is described in …. CSP (21B10 alternatively 21N03) not associated with my VIN. Then start the engine and let it idle for a few minutes. Hardin county schools lunch menu. Quotes are valid for 30 days at participating Ford Dealers Ford_Australia_Customer_Service_Charter-3. Later at the remote site, the truck would not start until weather conditions improved. Box 1904 Dearborn, Michigan 48121 Customer Satisfaction Program 20N04 Mr. 5L which currently has 32,000 miles, and it has been reliable thus far despite the cam phaser rattle, though other quirks are present. Title: Customer Satisfaction Program 21B11 - Supplement #2 - 2Nd Row Inflatable Seat Belt. It's where they'll list an upgrade by Ford for the parts for an issue related to your vehicle. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to replace the …. The dealer doesn’t think It’s PAAK related…. I was quoted just under $2800 to replace the cam phasers and my extended warranty company denied the claim. Ford Customer Satisfaction Program 21B10, 21N03 21N08 If you’re a Ford owner, you may be eligible for the Customer Satisfaction Program 21B10. Check for updates and information on Ford recalls for your vehicle. This program is in addition to the CSB 13N03 announced earlier this year, which …. 5259 Automated Voice Response System: If you have a touch-tone telephone, you can use our automated voice response system to obtain …. So, Ford decided to try and solve the issues. CSP (21B10 or 21N03) not associated with mysterious VIN. Battery Junction Box Clean and Seal. The contact stated that while starting the vehicle, the vehicle made an abnormal clicking sound. And just as an FYIit is a CSP (Customer Satisfaction Program), not a recall. 1, the company announced yesterday (Jan. 7L Power Stroke Diesel - Customer Satisfaction Program 18M01 - I received a letter from Ford yesterday dealing with 18M01, which talks about the reductant heater and sender assembly. 2018-2020 Expedition/Navigator. SUBJECT: Regional Program 21R01. New customer satisfaction program: 22B10 - second key fob. PROVIDED program 21B10 occurs (ed, again past tense) on or before December 31 2021. 5L GTDI ENGINE — POWERTRAIN CONTROL MODULE (PCM) REPROGRAMMING SERVICE PROCEDURE Module Reprogramming NOTE: All vehicles are to have the PCM reprogrammed regardless of symptoms. Here's what i see from FordIf you do 21B10 before Feb 28, 2022 and have cam phaser noise, Ford "will do a pro rated ONE TIME repair. I received a letter from Ford yesterday dealing with 18M01, which talks about the "reductant heater and sender assembly. Ford recalled approximately 1,600,000 vehicles fitted with an electronic throttle body under a customer satisfaction program. Ford Customer Satisfaction Program 21B10, 21N03 21N08. 5 ecoboost, has a battle rattle on cold start and the program/update did nothing. After getting bounced around the rep acknowledged the CSP excludes us with June 7-July 7, 2021 builds for some unknown reason BUT he was confident he could get one for me at no cost, said he would look into it, and get back to me. This program provides reimbursement to customers who have experienced problems with their vehicles’ transmissions. Search for Ford, Lincoln, & Mercury recalls using your VIN or contact our Customer Relationship Center at (800) 392-3673. Any unscheduled 2022 Ford F-150 Lightning retail customer order that gets converted to a 2023 order is eligible for the. By collecting feedback from customers. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to reprogram the IPC module free of charge (parts and labor) under the terms of this program. In today’s competitive market, customer satisfaction plays a crucial r. My 2011 EB suffered from the rattle until I spent the weekend changing the timing chain, cam phasers, etc. Yes, for some reason, the 2020 Fusion Energie did not have the 4G modem from the factory. The only explanation was about certain operating conditions possibly causing turbo damage. Received Customer Satisfaction Program 21B36: Priority Update 23-PU0415-BLM-VIS around 3:15 PM est. Customer satisfaction is key to the success of any business, and contact centers are a great way to ensure that customers are happy with their experience. Ford TSB 21N03-S4 Make: Ford Number: 21N03-S4 Title: Cam Phaser Replacement Date: 3/25/2022 Models: 2018-2020 Expedition; However, for peace of mind, Ford is providing an extended warranty for customers who receive the PCM update under program 21B10 prior to February 28, 2022 and continue to experience cam …. However, on April 2021, I received a notification from Ford company under Ford Customer Satisfaction Program the following note: FIELD SERVICE ACTION, POWERTRAIN CONTROL MODULE REPROGRAM FOR CAM PHASER RATTLE, Field Service Action Number:21B10. When it comes to planning a vacation, one of the most crucial factors that travelers consider is the reputation and customer satisfaction of a travel company. The MKZ is covered from 2014-2017 model years so mine is definitely included. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DELIVERY HOLD Customer Satisfaction Program 21B19 Certain 2020 – …. Consequently transferred forward with the purchase from a third club. 0L V8 that have code “P0315 Crankshaft Position System Variation Not Learned” set. Although your vehicle's diesel …. CSP (21B10 with 21N03) not associated with my VIN. Customer Satisfaction Program 23B70 calls for replacement of the 12v BMS as it may be underreporting the 12v battery State of Charge. Personally, I am going to let a few get it done to see how things go. k's collection dollar tree dist CSP 22B39: Hybrid Maverick No Start Condition issue affecting 21,513 vehicles (Customer Satisfaction Program / Delivery Hold) Cactus Grey Hybrid Lariat Luxury/Copilot 360 + All weather floor liners w/carpets Dealer Ordered 7/6/21- Ford Order Confirmed 7/6/21 Scheduled for Production 11/22/21 - (Rescheduled to 12/6) -. Rattle was occurring every start at that point. " Prior to Ford Escape customer satisfaction program 23B56, the automaker had issued special service message (SSM) 50150 to dealerships for 2020-2021 Ford Escapes. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21B10 - Supplement #3 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3. But it experienced the death wobble and the dealership had it for months and couldnt fix it. FSA 21B10 - Cam phaser update? Thread starter MidLifeRaptor; Start date Mar 2, 2021; Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. Customer Satisfaction Program 13N03 – Supplement #2 Certain 2009 through 2013 Model Year Fusion, Milan, In the interest of customer satisfaction, Ford Motor Company is extending the warranty on the Throttle Body to a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. REF : Customer Satisfaction Program 18N03 – Supplement #4 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles – Door Latch Freezing Concerns. The Info on Ford FordPass was changed to: Cam phaser replacement. OASIS was activated on March 2, 2021. Coverage is automatically transferred to subsequent owners. 7-liter engine and single rear wheel axle for a rear axle housing spring seat interface weld issue. Ford finally admits to vibration issues!!!! 2015 - 2020 F150 - To 21B10, or not to 21B10 - I got the notification from Ford for the recall 21B10. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to replace the engine assembly free of charge (parts and labor) under the …. Type shudder may develop after receiving the PCM download provided within program 21B10. Certain 2017-2020 Model Year Continental and Super Duty, 2018- 2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles. This may be a reason so many people are having trouble getting Over the Air Updates (PowerUps) due to supposed low battery status. I know this issue is discussed for nauseam but have an interesting situation, potentially. Does the vehicle start? Yes - Proceed to Step 2. agoeWRC results rally WRC rallye. If any one is wondering about the Cam Phaser's, here is the 3. blind play chapter 58 Ford Customer Service Division September 13, 2021 TO: All U. Customer Satisfaction Program 17M04 – Supplement #2 Certain 2014-2016 Model Year F-250 – F-550 and 2016 Model Year F-650/F-750 Vehicles, With 6. unit 3 answer key The 2018 Ford Expedition has 34 NHTSA complaints for the engine at 17,353 miles average. You may be able to reach out to NHTSA for more information. Ford is offering this no charge, improved repair to customers that had 18N03 supplement #3 or earlier performed. further stating that ""Ford has provided a "Customer Satisfaction Program" for the truck and may require me to return the vehicle to the dealer for service. The customer needed to have 21B10 done on or prior to …. I had heard there were several different tunes available in the 7. It only displays if your vehicle is eligible for an FSA through the CSP. That said I do have an extended warranty so it really doesn't matter as long as I own it, but I may want to sell my truck and get money back from the warranty. After finding Ford’s Customer Satisfaction Program 15B21, the car was brought to the Auto Test Center car wash bay, where a quick cleanse resulted in a “sopping wet” floor on the driver’s. Please refer to Customer Satisfaction Program 22N01 for details. Escape & Escape Hybrid - Ford Customer Satisfaction Program 19B37 - Many of you Escape owners may have received this recall notice from Ford Motor Company. While the door is in the secondary latched position the driver will notice wind noise from the door and a door ajar warning will appear on the instrument cluster. Vehicles Covered by this Program: all open / unrepaired vehicles from 21B05 (Police Interceptor Utility Vehicles) have been added to 21N01 as 21B05 expires …. Mar 25, 2022 · These concerns should be addressed by the updated calibration provided in FSA 21B10. First time this happened I thought I backed. This SSM have been removed from OASIS upon the release of Customer Satisfaction Program 22N15. What if you no longer own this vehicle? If you no longer own this vehicle and have an address for the current owner, please forward this …. html; West hardin middle school lunch menu; Hardin county ky school summer lunch program; Ford f150 pcm …. If you’re in the market for a new or used car in Tampa, Florida, look no further than Bill Currie Ford. If an affected vehicle exhibits this condition, dealers are to replace the driver and passenger front door latch. There were no problems before the procedure and none noted after the procedure. 80s soda bottles With a reputation for excellence and a commitment to customer satisfaction, this deale. This is the recall to replace or repair noisy cam phasers. If your vehicle is involved in a recall, contact. Manufacturer Customer Satisfaction Program issued Program #21B10 POWERTRAIN CONTROL MODULE REPROGRAM FOR CAM PHASER RATTLE Do you think this means it was fixed or Pcm reprogram due to engine shudder. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 23B57 Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement and/or Battery Energy Control Module (BECM) Software Update PROGRAM TERMS This program will be in effect through September …. ac wiki unblocked games don't press the button roblox wiki 0 was installed two days ago but explanation was less than informative. CSP (21B10 or 21N03) no associated at my VIN. Ford Number: 21N05 Title: Rear NOx Sensor Warranty Extension Date: 3/17/2021 Models: 2013-2016 F-250 Super Duty; 2013-2016 F-350 Super Duty; For customer satisfaction, we are extending the warranty of the rear NOx sensor to cover this possible pre-existing fault situation. " Any one know if the sender could be the cause of the following problem: a sudden change of indicated DEF level from something greater than 1/2 full to the "500 …. What to watch for today What to watch for today The rationale behind the taper. Ford will cover the repair or refund costs following the proration table below using the mileage shown on the RO. Do not submit a claim for this condition. I think its: TSB 21-2315 10R80 - 1 Reply Shoddy_Sell_630 • 1 yr. 5L GTDI Engine Powertrain Control Module Reprogram for Cam Phaser Rattle. They are extending the warranty to 10 years or 150,000 miles. First Name Tommy Joined Jun 16, 2021 Threads 4 Messages 8 Reaction score 1 Location Clanton Al Vehicles 2018 F150 4X4 Lariat 2020 Expedition Limited Occupation Pastor Jul 16, 2021. The short block one-time repair is covered under Customer Satisfaction Program 21N12. 7L Power Stroke Diesel - Customer Satisfaction Program 21M01 - Anyone else get this letter from Ford? It appears Ford is extending the 18M01 Reductant Heater Failures that covered the 11-15 model years to include all the 2015-2016's as well with this 21M01. Ford Number: 21N06 Title: Selective Catalyst Reduction System Warranty Extension Date: 3/17/2021 Models: 2013-2016 F-250 Super Duty; and c) the original warranty for the SCR has since expired. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 21B03 - Supplement #1 Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One …. Upon returning home, I took the truck to my local Ford dealership where it was confirmed the cam phasers needed replacing and was done. We recommend dealers utilize their FSA VIN Lists name and address to contact customers with affected vehicles. All oil changes done at dealer. Ford Pro offers the tools, software and services to keep your business on track and crews on the road. Went to the dealer today and they ordered my 2nd key fob. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the Related Damage radio CUSTOMER …. No action is required from the dealers at this time. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator. Certain 2017-2020 Model Year F-150 Equipped with a 3. The first covers select 2017-2020 F-150s with the 3. It is a customer satisfaction campaign by Ford, to reprogram the vehicles affected. 21N03, and 21N08 are Customer Satisfaction Program items, but nothing stating it's a recall. If an affected vehicle exhibits this condition, dealers are to replace the steering linkage damper. I'm also having the Customer Satisfaction Program 21B10, 21N03 AND 21N08 repairs done. Jul 15, 2021 · Customer Satisfaction Program 21N03– Supplement #1. Dealership still trying to figure it out. 2018 Expedition with 23K miles would randomly have cam phaser noise. 2020 FORD F-150: Models from 2019. Ford and Lincoln Dealers Customer Satisfaction Program 21B10 - Supplement #1 Certain 2017-2020 Model Year F-150 Equipped with a 3. First Name Dave Joined Aug 25, 2021 Threads 8 Messages 181 Reaction score 335 Location Phoenix AZ Vehicle(s) 2022 Ford Maverick Hybrid Lariat ! Engine 2. 5L GTDI Engine Cam Phaser Replacement. PRETORIA, South Africa, 07 May 2021 – Ford South Africa continues to focus on strengthening its commitment to customer service and satisfaction by introducing new technologies and processes to better serve owners of Ford vehicles and build long-term …. Aug 14, 2019 · The latest component and software updates for the DPS6 transmission, which perform well and have competitive levels of customer satisfaction. If you are an investor or shareholder, please contact us directly via any of the following methods. Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000. is purdue engineering hard to get into Provide your paid original receipts to the Service Manager at your Ford Dealer. Customer Satisfaction Programs are VIN-specific programs. Ford: 21B09-S1: 3G Telematics Control Unit to 4G Upgrade Kit: Ford: 21B09-S2: 3G Telematics Control Unit to 4G Upgrade Kit: Ford: 21B10-S3: Powertrain Control Module Reprogram for Cam Phaser Rattle: Ford: 21B11: Customer Satisfaction Program 21B11 - Supplement #2 - 2Nd Row Inflatable Seat Belt: Ford: 21B11-S2: 2nd Row Inflatable Seat Belt: Ford. IODIN just purchased a 2018 Meat-eater and read battle the CSPs but while I looked at the VEHICLE on this, I didn't understand the CSP. Required Documentation: 1) Proof of Prior (First) Repair You must submit documentation, like an invoice or a service record from the dealership or other repair facility, sufficient to show that you obtained a repair to your class vehicle under. autopsy report gianna Certain 2021 Model Year F-150 Vehicles Instrument Panel Cluster Module Software Update. Customer satisfaction is a crucial aspect of any business. CSP (21B10 or 21N03) nay gesellschafterin with my VINTAGE. Vehicles must have Emissions Recall 21E01 completed and claimed in the One Warranty System (OWS) or the Dealer Management System (DMS) before Customer Satisfaction Program 21N05 is activated in OASIS. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division April 9, 2021 TO: All U. Problem is that some owners with Ford extended warranty (ESP) had to fight to …. Ford TSB 22S73 Make: Ford Number: 22S73 Title: PCM Programming and Drain Tube Installation Date: 11/23/2022 Models: When FSA 22S73 is completed and claimed, customer satisfaction program 22N18 (to be released in January 2023) will be automatically activated on the VIN, which will provide a one-time repair to replace the …. Just wanted to share my experience with this. NHTSA ID Number: 10202720 Produzent Communication Number: 21N08 Summary Certain 2017-2020 Model Twelvemonth F-150, 2018-2020 Voyage, real. 2019 Ford F-150 power train TSB (Bulletin 21B10-S1) Bulletin Date: Apr. The recall was to reprogram the power train …. Program #21B10 POWERTRAIN CONTROL MODULE REPROGRAM; FOR CAM PHASER RATTLE; Locate an authorized Ford or Lincoln dealer or call 866-436-7332 to obtain more information. Engine shudder may develop after receiving the PCM update provided in program 21B10. So I looked in the Ford Pass app and it tells me that my 16 Explorer has two open Field Service Actions, 20B27 and 20N07. What is Ford Recall 21B10? Perhaps this explains why I would. In 2021, Ford issues the new recall and coded it 21B10. I know this program expired on 1/1/2023 but my truck was there many days before that. What is the Customer Satisfaction Program (. Sponsored by: customer satisfaction program 12M02. Program #21N08 PCM REPROGRAM DUE TO ENGINE SHUDDER. I hope the new phasers are designed without issues. 7L F-450-F-550 Chassis Cab Vehicles Over 14K GVWR NOx Sensor Extended Warranty Coverage REF: TSB 15-0042 6. provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before February 28, 2022. With Ford’s Service Price Calculator, eligible customers can calculate the price they will pay for a General Service. Ask your dealer if this was done. kenmore refrigerator repair manual 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3. It's a "customer satisfaction program". Certain 2017-2020 model year f-150 equipped with a 3. This marks the first time since I took delivery that my truck has been at any dealer. My 2011 EB suffered from the rattle until I spent the weekend changing the timing chain, cam …. 2017+ Super Duty - Customer Satisfaction Program 22L03 - Received a letter today informing me that Ford is providing a $100 credit for the 2021-22 SD with the 7. In extreme cases, the rattle might be persistent. GEN 2 (2017-2020) Ford F-150 Raptor Forums. I dropped my truck off at the dealer 12/28 for the cam phaser rattle issue. National Highway Traffic Safety Administration. Confirm that your vehicle is involved in a CSP using the Ford CSP & Recall page. James Gilboy View james gilboy's Articles. Having transmission issues with 2019 Ford Escape 42,000 miles. Hospital Type: Acute Care Hospitals. A Customer Satisfaction Program is an available upgrade to a specific component or an extension of an existing warranty. it would have been all covered up to 69,999 miles. I received a strange letter from Ford. The second was for all 2020s with this transmission with build dates between 01/13/2020 and something like 08/19/2020. Locate the RDU and record the serial number. I also received a notice Via Ford App that I have a recall on my 2018 F150 3. Many people call it a recall but I think it's a field service action (maybe that's the same, who knows). Thread fledgling kHaN; Start date Oct 10, 2022 Oct 10, 2022. Repair is still covered under powertrain warranty 5y/60k. Thread starter kHaN; Start date October 10, 2022 October 10, 2022. Make TSB Number TSB Title; Ford: 00-10-2: 2. The 21B10 did not fix the rattle at all. This bulletin extended coverage to 120,000 miles, we had it serviced at 115,386. Certain 2011 through 2015 Model Year Fiesta and 2012 through 201 Model Year 6 Focus Vehicles Equipped with a DPS6 Automatic Transmission. In some cases, manufacturing defects can also lead to problems with the phaser. You just have to think of ways to level them up. Certain 2015-2020 Model Year F-150 Vehicles Equipped with a Power Release. Is 21N08 a 'replacement' to 21B10 or do I have that wrong?. A unique 8-digit Personal Identification Number (PIN) to access the reimbursement website. In some of the affected vehicles, the right-hand catalytic converter, or the exhaust flexible pipes, which are downstream of the catalytic converters, may have a crack, which may cause increased noise from the exhaust system and/or an exhaust odor. Thread starter HazBeen; Start date Jun 8, 2023; Ford now has to issue this customer satisfaction campaign to correct any mess ups from the safety recall. • Owner Notification Mailing Schedule: New updated Owner Letters. That works for me, even though I haven't had any EGT sensor issues. Ford will cover the … WebOct 20, 2020 · Dealer Excess Repair Costs 36. Field Service Action 21B10 - Cam Phaser Rattle. Accord and satisfaction is a legal term that denotes accepting compensation in lieu of some contractual obligation from another party. When it comes to finding the perfect vehicle, car buyers in Macon, GA have a top choice: Riverside Ford. If you're a Ford owner, you may be eligible for the Customer Satisfaction Program 21B10. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to address this issue by reprogramming the PCM free of charge (parts and labor) under the terms of program 21B10. This campaign is for vehicles that had 21B10 S2 performed and had an engine shudder afterward. [Note: Ford has been incorrectly telling some the entire Customer Satisfaction Program 21N12 is expired but that's incorrect. craigslist rooms for rent in brooklyn The rep did refer me to the BBB to look into why the CPS was never associated with my VIN. The Benefits of Cannabis Stem Tea. 9, 2021 Component: Power train. Now that I have it, ME finally. Connect with a Ford representative, who’s available to answer your questions about SYNC®, vehicle features, service and maintenance, warranty plans and more. Customer satisfaction with subscription television and internet service deteriorated even further this year, according to a large survey of Americans. Background: New to Ford trucks 2018 F-150 XLT, 3. This is an alert provided for applicable Field Service Alerts ( FSAs ), which are important repairs/upgrades provided by Ford. Now for 21N08, this bulletin is only to be performed if 21B10 does not fix your rattle. I googled this and the only door latch campaign was for 2015 models. I also saw that 21N03 was extended through January 2023 provided you had 21B10 completed by 2/28/2022. CUSTOMER SATISFACTION PROGRAM 21B68 CPR 2021 FORD MOTOR COMPANY DEARBORN MICHIGAN 8121 11/2021 CERTAIN 2020-2021 MODEL YEAR ESCAPE / KUGA 2. John Sample 123 Main Street Anywhere, USA 12345 May 2020 Your Vehicle Identification Number (VIN): 12345678901234567 At Ford Motor Company, we are committed not only to building …. If the 12v BMS shows part number NL3T-10C652-AC or NL3T …. With a reputation for excellence and a commitment to customer satisfaction,. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21B10 Certain 2017-2020 Model Year F-150 Equipped with a 3. 5L GTDI Engine – Cam Phase Replacement. Strand starter kHaN; Start date Oct 10, 2022 Oct 10, 2022. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE RECOMMENDED DELIVERY HOLD Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year E-Transit, and 2023 F-150 Lightning Vehicles Charge Cord Stuck – Reprogram Battery Charge Control Module. 5-18-2015 Customer Satisfaction Program 15B04 Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles (HEV) 12 Volt Battery Test and Module Software Update. Engine: Both gasoline and diesel engines are available, with the diesel offering significantly higher towing capacity. In some of the affected vehicles, customers may experience an illuminated malfunction indicator light due to the EGR cooler becoming plugged with hydrocarbon or soot at high mileage. One way businesses can enhance their customer s. This thing was built with some of the 18n03 stuff in it already. Okay, you have 2020 Fusion Energie. 21N01 Ford Technical Service Bulletin. A CSP is customer satisfaction program. 2009 - 2014 Ford F150 - Electric vacuum pump recall update 15N05 - I just got a letter from Ford about the electric vacuum pump. For those of you that have a 2018-19 F150 that was not included in any of the previous door latch recalls, TSB 19-2007 was released. If an affected vehicle owner has a door latch freezing concern, after Customer Satisfaction Program 18N03 supplement #3 or earlier was performed, dealers are to follow the technical instructions to perform additional …. harland clarke checks costco com Customer Relationship Centre Ford Motor Company of Canada, Limited P. Do whatever you want with a Customer Satisfaction Program 21B10 - Supplement - NHTSA: fill, sign, print and send online instantly. SUBJECT: Customer Satisfaction Program 14M02 -Supplement #4. Dec 15, 2021 · Ford TSB 21N10. Feedback is an invaluable source of information for any. I have a new to me 2017 SCREW that I purchased about a month ago. SUBJECT: Customer Satisfaction Program 21B10 - Supplement #2. For peace of mind, Ford is providing a no-cost, one-time Customer Satisfaction Program 21B10, 21N03, and 21N08 Mr. " So people like me in the "void" from 6/8 to 7/6 are just SOL! GREAT CUSTOMER SERVICE @Ford Motor Company!!!. Oct 4, 2019 · Received 3,359 Likes on 1,698 Posts. Thread starter ghan; Start appointment Oct 10, 2022 Oct 10, 2022. A Ford Bronco driveshaft replacement customer satisfaction program (22B27) has been announced for owners of 2021 Broncos to have the driveshafts replaced for free between now and October 12, 2023. Ford personnel and/or dealership personnel cannot modify or remove reviews. One such company that excels in this area is Su. Ford TSB 21B10 Make: Ford Number: 21B10 Title: Customer Satisfaction Program 21B10 - Supplement #3 - 3. Certain 2020-2021 Model Year Super Duty Vehicles. I know this topic is discussed at nauseam but have an interesting situation, perhaps. This program extends the warranty coverage of the …. Both are Not recalls but customer satisfaction campaign by Ford, to reprogram or repair the vehicles affected. This closes Safety Recall 15S18, but Extended Coverage Program 15N01 remains open. 2L Diesel Vehicles - Front NOx Sensor Warranty Extension Date: 3/17/2021 Models: For customer satisfaction, we are extending the warranty of the upstream/front NOx sensor to cover this possible pre-existing fault situation. Certain 2017 -2020 Model Year F-150, 2018- 2020 Expedition, and 2018-2020 Navigator. I should expect a notice from Ford, which will indicate how to get reimbursed if already serviced. There is one related thing to watch out for which I am all too familiar with. Ford Customer Service Division December 14, 2016 TO: All U. REF: Customer Satisfaction Program 21N03. Even though I bought the Total care. The Customer Satisfaction FSA is being released in 2 stages. Customer Satisfaction Program 21B10 - Supplement #1. Perhaps it is related to " Customer Satisfaction Program 20N03 Certain 2015-2018 Model Year F-150 Vehicles Unintended Tailgate Opening " on the 13th gen trucks. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to replace the fuel pump control module. Customer Satisfaction Program 21M06 – Supplement #1. I saw a thread that said if 21B10 was not successful there was a pro-rated replacement program available based on mileage. You may receive a reimbursement letter for repairs performed on items covered by a Customer Satisfaction Program. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 19N02 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F550 Vehicles - Post-18N03 Repair Enhancements REF : Customer Satisfaction Program 18N03 - Supplement #4. January 27, 2024 — A July 2023 Ford Escape and Escape Hybrid door investigation has been closed after Ford agreed to repair the door problems through customer satisfaction program 23B56. Got my letter and had just paid for the repair out of pocket a couple months ago. , another brand or dealership) ‣Dangerous behavior (e. NOTE: Dealers should only order parts for customer vehicles that require repairs. Ford's communication, SSM 50150, dated September 24, 2021, warns dealerships that 2020-2021 Escape vehicles “may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. 0-liter EcoBoost engine have complained of motors failing on their own due to oil systems. letter states, On your vehicle, the Nitrogen Oxide [nox] sensor in the exhaust system may become inoperative and cause the check engine light to turn on. 5L Gtdi Engine - Powertrain Control Module Reprogram For Cam Phaser Rattle. Anyone see this come through your Ford Pass? Really interesting. Ford has issued a Customer Satisfaction Program 13N03 that extends warranty coverage on the electronic throttle body on the vehicles listed below. It can make or break a business. POWERTRAIN CONTROL MODULE REPROGRAM FOR CAM PHASER RATTLE 21B10. SUBJECT: Customer Satisfaction Program 22N12. New York-Presbyterian Hospital Ratings. The manufacturer was made aware of the failure and informed the contact that the previous owner was mailed notification of customer satisfaction program: 21b10 (cam phaser replacement) and provided no further assistance. I received a new notification on my FordPass app showing another recall. What I'm really excited about is the Note: The Service Engine Soon indicator will illuminate if an EGT sensor is not functioning correctly. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly. This program extends the warranty coverage of the power door lock actuators to 10 years of service or 150,000 miles from the warranty start date of the …. action news 17 crime hammond la 48121 Ford Customer Service Division March 25, 2022 TO: All US Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 – Supplement # 4 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 35L GTDI Engine Customer Satisfaction Program 21B10 - …. Click the Run Selected Tests button in the lower right. 3 because the engine overstated the horsepower by 15 and RPM by 150. replacement parts for suncast sheds Customer Satisfaction Program 21N03– Supplement #1. My Ford pass showed four different failure alerts and the vehicle would not go into drive or reverse per the technician. also to building a community of happy, satisfied customers. Additionally, for customers who receive the PCM update under program 21B10 prior to February 28, 2022 and continue to experience cam phaser noise, Ford Motor Company will provide an prorated, one-time repair for the cam phasers under Customer Satisfaction Program 21N03, and coverage will expire on January 1, 2023. They will need the car a couple of hours to program and “engrave” the key fob. 7L Power Stroke Diesel - Customer Satisfaction Program 15M02 - Did y'all get your letter today? Seems Ford is going to warranty our EGT Sensors out to 11 years or 120,000 miles. Johnson Director Service Engineering Operations Ford Customer Service Division TO: All U. Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles. Customer feedback after several months indicates that PaaK is not working as planned and a second remote control is desired. Other types of vehicle programs, called Customer Satisfaction Programs, typically have expiration dates and/or mileage limitations. NHTSA ID Number: 10202720 Erzeuger Communication Number: 21N08 Summary Certain 2017-2020 Model Yearly F-150, 2018-2020 Expedition, and. Ford and Lincoln Dea ers Customer Satisfaction Program 19NOI Certain 2011 - 2013 Model Year F-150 and 2012-2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission. Customer Satisfaction Program 23B11 - Certain 2022 Expedition, 04/15/2021 to 10/29/2022 Build Dates - Instrument Panel Rubber Mat Replacement Customer Satisfaction Program 22N19 - Certain 2021 Expedition/Navigator - Battery Junction Box One-Time Replacement. " The recall is Customer Satisfaction Program number 07B48. It plays a significant role in customer retention, brand loyalty, and overall business success. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 13N03 Certain 2009 Through 2013 Model Year Fusion, Milan, Escape and Mariner Vehicles Throttle Body Extended Coverage PROGRAM TERMS This program extends the coverage of the Throttle Body to 10 …. Ford Number: 21N02 Title: Model Year Transit 3. Customer Satisfaction Program 21N03 Certain Model Year F-150 Equipped with a 3. This was a customer satisfaction program (CSP), so NHTSA doesn’t apply in this case. That population essentially consists of vehicles that were …. So per Ford Customer Service, they are saying 21B10 was never applied to my VIN. In order to qualify, your vehicle must be within the specified mileage and …. SUBJECT: Customer Satisfaction Program 21N03 – Supplement #3 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3. 7L Diesel Engine Exhaust Gas Temperature Sensor Extended Coverage REF: Customer Satisfaction Program 15M01. The customer can also use the phone as a key feature for an additional key. If this condition exists, diagnostic trouble codes (DTCs) related to the reductant heater and. o For additional claims preparation and submission information ,refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. In today’s competitive business landscape, it is imperative for companies to focus on customer satisfaction and loyalty. 5L GTDI Engine PCM Reprogram Due to Engine Shudder; Owner Letter sent 2020 Ford F-150 PROGRAM TERMS where to download wii games for usb loader 21N08 is the program that would be applied if your truck developed a shudder after the 21B10 update. REF: Safety Recall 21S32 Dated February 18 , 2022 REF: Customer Satisfaction Program 22N01 Dated February 18 , 2022 PROGRAM TERMS There are no mileage or time limits for this …. Summary: This is a one-time repair program for vehicle owners that report unintended tailgate opening. TO: All Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 supplement #1. The former represents the software update that has proven effective in some cases. 5L - Hesitation/Rough Idle On Start After Hot Soak: Ford: 00-10-3: Spark Knock On Accleration - Temps 90 Degrees F & Up: Ford: 00-10-4: Idle - Rough Idle Speed, Stall - During Idle Speeds:. Thread starter kHaN; Start event Oct 10, 2022 Oct 10, 2022. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Customer Satisfaction Program 21B10 – Supplement #2. customer satisfaction program 22n18. I called Ford Customer service again yesterday and the person understand my concern but they cannot do anything as 21B10 (or 21N03) are not tied to my VIN in any way (inactive or closed). Is my Ford vehicle included in a Customer Satisfaction Program? To see if your vehicle has a Customer Satisfaction Program on it, visit the Ford Customer Satisfaction and Recall Page and enter your Vehicle Identification Number (VIN) or log in to your Ford account. under the repairs performed section of the form (after the buyback I think) it references the recall 21N03 and then says no problems found. 5 HEV — TMAP SENSOR CUSTOMER SATISFACTION PROGRAM 21B68 CPR 2021 FORD MOTOR COMPANY DEARBORN MICHIGAN 8121 11/2021 10. rough type of concern?that that a power balance test is in the dealer bulletin or the technical instructions for customer satisfaction program 21N03. gnc text sign up Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 19N07 – Supplement #1 Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Service Warranty Coverage REF : Customer Satisfaction …. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250 -F-550 Vehicles - Door Latch Freezing Concerns. The contact stated that upon starting the vehicle, the engine made rattling noises. mcdonnell said: They won't do the update unless you have the cold start rattle. I know here topic is talk at nauseam but have an captivating circumstance, possibly. John Sample 123 Main Street Anywhere, USA 12345 Your Vehicle Identification Number (VIN): 12345678901234567. With that being said this is NOT a recall rather its an EXTENDED COVERAGE for 10 years or 150, 000 x 2. Takes about a week till It’s at their location. CSP (21B10 other 21N03) not associated with my VINEYARD. The repair is done by Ford with no cost to the consumer. Locate the RDU and record the …. r5 reloaded discord 21B10 will be the first thing a Ford dealer would do. Across cultures, people who believe in their own agency are happier at work. 5l gtdi engine powertrain control module reprogram for cam phaser rattle in some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3. Ford Motor Company Ford Customer Service Division P. 5L Gtdi Engine - Powertrain Control Module Reprogram For Cam Phaser Rattle Date: 9/13/2021 Models: 2018-2020 Expedition; 2017-2020 F-150; Want to view the TSB?. However, on April 2021, I received a notification from Ford company under Ford Customer Satisfaction Program the following note: FIELD SERVICE ACTION, POWERTRAIN …. My truck has no rattle or noticeable vibration. Ford Customer Service Division March 22, 2016 TO: All U. 7L Power Stroke Diesel - 16B24 CustomerSatisfaction Program - So I got a letter today on my 2011 cab/chassis about the 16B24 CSP. Covers phaser replacement recall. It now sounds different and rattles more than before and more often also got the shudder that wasn't there before. Yes, under the terms of the CSP, Ford will pay for the labor. Warranty extension was prorated up to 89,999(Ford)and 99,999 (Lincoln)miles and provided to anyone who completed the 21B10 by 2/28. Home Lincoln21B10 Lincoln TSB 21B10 Make: Lincoln Number: 21B10 Title: Customer Satisfaction Program 21B10 - Supplement #3 - 3. This program extends the warranty coverage of the engine cam phasers until September 1, 2022 provided the Repair Order (RO) date of Powertrain Control Module …. 3L, pick ups being the most powerful, can’t remember if it was motorhomes or ambulances or whatever that got the lowest tune. Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018 …. There are many advantages of using a Proxy is the fastest …Мелодрамадрама. Customer Satisfaction program 12B33. If your vehicle is past 10 yrs or 150K …. ‣No Personal Identifying information (e. Oct 29, 2021 · Date: 10/29/2021. Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. Hello Scotty, I have a 2019 Ford F150 3. The Customer Satisfaction Program 21N03 is a similar program, but it covers repairs to vehicles with certain engine problems. Title: Customer Satisfaction Program 20N01 Certain 2015-2018 Model Year F-150 Vehicles Unintended Tailgate Opening. Mar 19, 2021 · "This program extends the warranty coverage of the engine cam phasers until September 1, 2022 provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before August 31, 2021. espn fantasy lineup optimizer Customer Service Program 16B32 mentions contamination in the 2016 Fusion 2. Receiving this service on or before February 28, 2022 may help avoid additional repairs and will activate Customer …. Has anyone else received the letter and if so, what year is your truck? Reply Like. 3L Engine and 6F35 Transmission Transmission Extended Warranty Coverage. We have received reports that some drivers have experienced a different brake feel when the hybrid’s unique regenerative brakes. 7L Power Stroke Diesel - Customer Satisfaction Program 12B34 - I just got a letter in the mail today with customer satisfaction program 12B34 for my 2011 diesel chassis cab. In today’s fast-paced world, customers expect convenience and efficiency when it comes to managing their online purchases. These concerns should be addressed by the updated calibration provided in FSA 21B10. 2009 - 2014 Ford F150; customer satisfaction program 12M02; Topic Sponsor. The customer satisfaction letter does say the 21N03 is a one time replacement, BUT my repairs were done long before this program existed. Problem is that some owners with Ford extended warranty (ESP) had to fight to get. Sometime in October 2021 (I think) I get a letter from Ford about "Customer Satisfaction Program 21B49". I got the notification from Ford for the recall 21B10. Luckily I haven't experienced any transmission problems so far. 5L Ecoboost in certain 2017-2019 Escape & Fusion models with no mileage limit. How to share if cam phaser issue was addressed? String starter ravis22; Start date Sep 3, 2021 Sep 3, 2021. ls400 reliability SUBJECT: Customer Satisfaction Program 21N08 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3. Program #21B10 POWERTRAIN CONTROL MODULE REPROGRAM; FOR CAM PHASER RATTLE; 9/13/2021. All the specifications or brochures I have seen state that Ford is not liable for errors, omissions or changes. Your Vehicle Identification Number (VIN): 12345678901234567. I just purchased a 2018 Raptor and read bout the CSPs however when I looks at the CARFAX for this, I didn't see the CSP. I've contacted Ford Customer Service asking if my vehicle had 21B10 done before my ownership as I …. Safety recall for certain 2020-2021 Ford F-350 Super Duty vehicles with 6. This Customer Satisfaction Program will be in effect …. NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 20B27 – Supplement #1 Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2. One of the following vehicle lines: 2017-2020 F-150. We also offer auto leasing, car financing, Ford auto repair service, and Ford auto parts accessories. Ford dated in January 2005 to my old address about 04B22 that I need. Support > Recalls and Customer Satisfaction Programs > 21B10. Title: Powertrain Control Module Reprograming for Inspection and Maintenance Testing. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 19N08 Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Clutch Shudder / Transmission Clutch Warranty Extension …. Customer Satisfaction Program 19N06 has been released which includes the latest great. werewolf bakugou x reader pups Ford will cover the repair or refund costs following the proration table below using the mileage shown. 5L GTDI Engine Powertrain Control Module Reprogram for Cam Phaser …. That Program's refund policy for affected Escape & Fusion owners, per the Owner Extension Letter, is "If you paid to …. Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1. new braunfels replacement grill grates Ford Customer Service Division July 15, 2021. One effective way to achieve thi. This program will be in effect through March 31, 2022. Pretoria, South Africa, 22 October 2020 – Ford Motor Company of Southern Africa (FMCSA) has strengthened its commitment to customer service and satisfaction by developing a new customer experience (CX) model to better serve owners of Ford vehicles, and build long-term brand loyalty. The contact owns a 2018 Ford Expedition. Saturday 11:00AM – 7:00PM Eastern Time. Ford Customer Service Division. Reading here and other places is seems like it might be better and wait to see if Ford comes up with a better (different) fix. In some of the affected vehicles, customers may experience difficulty locking and/or unlocking their vehicle due to increased efforts required to turn the key in the driver and passenger front door lock cylinders. Customer satisfaction program 23B10 (plastic > steel bash plates on 2023 Broncos) Thread starter illverado; Start date Aug 9, 2023; Watchers 9; 1; 2; 3; Next. SUBJECT: Customer Satisfaction Program 17B16. 5L GTDI Engine Powertrain Control Module Reprogram for Cam Phaser Rattle REF : Customer Satisfaction Program 21B10 - Supplement #2. Johnson Director Service Engineering Operations Ford Customer Service DivisionFord Motor Company P. tyga soundcloud Program calls for free replacement (parts & labor) of the throttle body. Certain 2017 -2020 Model Year F-150, 2018- 2020 Expedition, and 2018-2020 These concerns should be addressed by the updated calibration provided in FSA 21B10. For years now, owners of Ford EcoSports and Focuses with the 1. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. 5L GTDI Engine PCM Reprogram Due to Engine Shudder; Owner Letter sent 2020 Ford F-150 PROGRAM TERMSFordTechOne said: FSA 21N08 only exists as coverage for vehicles that exhibit a shudder concern after 21B10. I know the PCM re-flashes don't work but am looking to follow proper channels in hopes of getting the mechanical items replaced. Customer Satisfaction Program 15M02. 7L – MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED – WITH …. 5L GTDI Engine PCM Reprogram Due to Engine Shudder REF: Customer Satisfaction Program 21B10 - Supplement #3 Dated September 13, 2021 …. This Customer Satisfaction Program will be in effect until March 31, 2021 regardless of mileage. I too agree you have to be a little careful about all. Wiscasset Ford in Wiscasset, Maine has been a trusted name in the automotive industry for years. If needed, use a small dry rag to clean it. Receiving this service on or before February 28, 2022 may help avoid additional repairs and will activate Customer Satisfaction Program 21N03 on. In today’s competitive business landscape, customer satisfaction has become a top priority for companies across industries. Due to our rigorous safety standards and constant testing, not all issues result in recall or customer satisfaction programs for all vehicles within the same model year. Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The failure mileage was approximately 39,150. The vehicle was previously serviced under Customer Satisfaction Program: 21B10 (Powertrain Control. Ford F-150 Raptor General Discussions [GEN 2]. The failure mileage was approximately 29,000. Ask Question Asked 4 years, 11 months ago Replace starter solenoid, starter contacts, starter assembly or repair starter circuit as required. One often overlooked aspect of customer satisfaction is accurate store hours. coverage of engine cam phasers until January 1, 2023.