Xfinity Customer Service Down - Is Xfinity Internet Down?.

To start a Direct Message: Click "Sign in" if necessary. for 20 hours now and the estimate for restoration time just keeps getting moved back. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. When a storm ripped up a bunch of infrastructure at one of my locations, people complained about that a lot. You can start by clicking the "direct message" icon on the upper right page of the forum page. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Jensen Beach and surrounding areas. The conversation was largely unhelpful, and we both ultimately said goodbye. • Click the "Peer to peer chat" icon. Problems in the last 24 hours in Bowie, Maryland. Jun 17, 2023 · The "To:" line prompts you to "Type the name of a person". Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for . The tool will run several health and diagnostic checks to assess whether the connectivity of the. Adjust number of Voicemail Prompts. Sign up for text notifications to receive updates. As of December 31, 2020, Comcast had 28. mccoy pottery pattern identification As long as you have active Comcast services, your email will remain active- even if you don't use it. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Philadelphia and surrounding areas. A Comcast tech rep came out to our subdivision this morning to take care of the downed line. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. Then I received a Comcast text confirming a "tech" person appointment for some days later, which I definitely did not sign up for (I think sometimes Comcast wants to charge $100 for these tech visits). anmed health human resources I can help! We make it easy to check your service and any reported interruptions online . Comcast Makes Significant Progress Restoring Service in Oregon and SW Washington. If you are experiencing problems with Comcast …. I'm asked the same question several times, and trying to get to an agent involved answering 15 - 20 questions (several of which were repeated). We look forward to hearing from you. To receive notifications, your email address and/or mobile number needs to be associated with your account. Type your message in the text area near the bottom of the window 5. Check out your account online, download the Xfinity app, or say “my Account” or “Pay my bill” into your. Our internet and cable has been out for at least 24 hours now. Internet/Cable Outage Negligence. Internet has been down since 7 am. Xfinity xFi is designed to work with one active xFi Gateway per account. January 20 Update — The recent storm caused severe destruction and power outages throughout Oregon and Southwest Washington, which resulted in a loss of services for Xfinity and Comcast Business customers. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Customer Service · U · user_onf28q. The latest reports from users having issues in Memphis come from postal codes 38106, 38128, 38105, 38103, 38104, 38101, 38114 and 38134. I just got off the phone with an agent after disputing my current data usage trends and I'm fuming. , so chances are good that you’re in an Xfinity service area. We strive to bring you TV shows and movies you want to watch, whenever you want to watch them, but on very rare occasions we do experience a service outage. See a list of Xfinity Stores across the United States to get your Xfinity Services. You can also reach out using this link https://comca. Contact Xfinity customer service for assistance: 4. I have been experiencing a complete outage in my home for almost 24 hours with absolutely no help. Xfinity customer service hours. venkatesh m (@venkatesh045) reported 10 minutes ago. To resolve this issue, try the following: Close and try re-opening the app. You will then be able to review your submission and can add the adjustment to your account. Internet services going in and out for the last 36 hours in Redwood City. I'd love a chance to help look into this and turn things around though. Hello @VitaminE Thanks for reaching out. Service Tech yesterday put in a ticket for maintenance to come out to address. This is unacceptable service especially with not knowing why this has …. Ashley, I'm still awaiting information about the outage in Portland. All my services went out from March 25 (about 9pm) till March 31 at noon. Notes: Some account features may not be available on all X1 TV Boxes. For more details on how your services could be impacted during a storm or severe weather and some helpful resources, please visit our Xfinity Storm Ready and Comcast. I work from home and your internet service is now going to be down all day. Business customers can contact 800. women gif Let us help you find what you’re looking for. The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. Tapping any of the topics displayed will provide more information about managing your. Problems in the last 24 hours in Missouri City, Texas. Today we had a callback scheduled and while we were on the call the "outage occurred. For more information, see the Advanced Security on the go FAQs. You’ll be re-enrolled in outage messages. If you want to enroll in the Seasonal Convenience Plan, follow these steps: Visit the Seasonal Convenience Plan homepage and click ENROLLING IS EASY. I've since tried to change a modem and my router network only to find out during a new modem install that there is an outage in my area with no response to a live. 3) You provide details about your experience during the outage, and you can review your answers before submitting them. I have called and chatted with customer service and they say they don’t no why my gateway isn’t on but it’s clear that it all happened directly after the. My Xfinity services have been out for over 3 hours with no end in sight. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. With millions of customers, Comcast has a dedicated customer service team to help with any issues o. If you’re a customer and was told you’d be getting a call within 24hrs to resolve your issue, forget it! “So much of customer service has been outsourced, both in and out of country, that the customer frustration factor has increased exponentially,” writes a current administration support specialist. Customer support & care: (800) 741-4141. You'll see your service appointment on the home screen. Jan 17, 2024 · To send a "Direct Message" message: Click "Sign In" if necessary. Cancel in store or mail your cancellation request. That silly chat box won't let me connect to an agent, unless I connect for a topic related to billing, cause it. During the process you may experience intermittent service issues, but we are unable to see the specifics of how …. We apologize for any inconvenience and appreciate your patience. At the moment, we haven't detected …. You can also use the Xfinity app to schedule service appointments or even to check for …. Making a home appointment for days later. The ETA's for resolution continued to be pushed back and text message updates no longer work. She asked me to take pictures of the downed lines …. I’m trying to get reimbursed for our outage from 1/18 to 1/25, which several xfinity service agents on here assured people in this forum would be processed. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Using a VPN connection with Xfinity Internet is just one of the many benefits for Comcast customers. Instead, type "Comcast Business" there. You can look up the expected speed of your device and other popular devices using our Xfinity xFi Speed Test tool. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. We will check back in once we are showing the all clear on our end and then proceed with getting things straightened out. Xfinity’s cable internet service area covers 41 states, with the broadest statewide coverage in District of Columbia, Maryland, …. The bot tells me that a rep won't be able to help me, which is sad given that someone should know why the outage occured in the first place. These offerings are usually available in …. Chat is not available w/Xfinity and I’ve called several times only to get the message “We are experiencing technical difficulties. My service has been down since yesterday morning and I cannot get anyone one the phone to tell me when it’s going to be back up. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Im going to call another cable company to have it done right. A Comcast/XFinity Cable line is down, hanging almost to the ground, and blocking a neighbor's driveway (they are not XFinity customers). I work from home and completely understand the importance of having a solid connection. I cannot access the Comcast home page as well as my Xfinity apps …. I transferred my service on 9/28/23 and still. • - An "Xfinity Support" graphic replaces the "To:" line. My power went out, PGE was there within hours to fix the issue. Type your message in the text area near the bottom of the window. You can also watch online using. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. This is really not the kind of experience we'd want for you, and you can certainly reach us here 1-1 and we'lll be happy to help. • - As you are typing a drop-down list appears. Order Xfinity today! Call: 866-417-5505 Available 24/7. Instead, type "Xfinity Support" there. My 81 yr old recently widowed mom w/o phone, cable & Internet service for 3 days. If you're a Comcast Business customer, go to our Service Status Center to check your service health. Xfinity TV; Spectrum TV; Optimum TV; DISH; DIRECTV; You can reach Xfinity customer service at +1-800-XFINITY. Click the Check for Issues button. I am becoming very frustrated because I pay upwards of $250 a month for my service with xfinity I have been denied any credit or …. Questions & ordering: (866) 429-0152. Then Xfinity scheduled a power outage on my street to work on cable wires. was trying to report a service outage to receive credits. In the rare event that multiple modems are required to support your service needs, you'll only be able to use xFi on the most recently added gateway. I work from home so called to get information on timing and duration. There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. If you think you're experiencing an internet outage with your Xfinity internet service, there a few steps to help rectify the problem: Check for outages on Xfinity's My Account; Check for outages using the Comcast Outage Map; Set up text message alerts for outage updates; Troubleshoot or reboot all of your internet devices. Feb 11, 2022 · Downed cable line. For over a month my wifi has seemed to slow down to 5-10mbps or goes out completely, almost always in the evening. Limited to residential customers meeting certain eligibility criteria. How can I receive actual updates on the status of the outage in my area (we are now going on almost a week), aside from the second day, when there was a message stating service would be restored that day, there has been nothing, and logging into the app just gives you a we will text you with updates message, I understand there are issues in …. I’ve seen no updates on the outage and there seems to be no easy way to …. Downdetector only reports an incident when the number of problem reports is significantly higher. For additional help on X1, press the A …. To send a "Direct Messaging" message to Xfinity Support: The "To:" line prompts you to "Type the name of a person". kebabqueen soda chug When will it be back up? This is beyond ridiculous. The rest of the data shows that 16% go with 100 to 200Mbps, 5% are in the 50-to-100Mbps category, 6% choose 500 to 900Mbps and 5% are on plans under 50Mbps. Comcast has identified five key metropolitan areas to support through its latest grant program. Hello @658, thanks for reaching out for help with your account and credits. The latest reports from users having issues in Fort Collins come from postal codes 80525, 80524 and 80526. Xfinity is down, smh! Vaccinated Man (@Notgiamatti) reported 16 minutes ago. Comcast Center customer service is a great resource for customers who need help with their Comcast services. Thank you for reaching out to us on the forums. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast. The "Xfinity Support" graphic replaces the "To:" line; The customer service person I chatted with earlier today confirmed it's a damaged node leg in our area, but there was still no ETA on when it would be repaired. Step 1: Add an option for a customer to report a line down, even if it isn't obstructing traffic or laying across a street. hank you for taking the time to reach out to us. I have the service outage at least daily and service but [Edited: "Language"] customer service. This is one full week of no service. You should also have the option to opt-in for a text alert once services are. st/3qEzIEM can all verify an interruption for work. At the moment, we haven't detected. 17 ft jon boat Original text & email from Xfinity said work would be completed in a day. Problems in the last 24 hours in City of Atlanta, Georgia. Just before noon, the company announced a “network issue”. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. The latest reports from users having issues in Port Charlotte come from postal codes 33948 and 33952. I knew the problem was at the street level. ISP service outages and network congestion Narrowing down the exact issue can take a bit of investigating and troubleshooting. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list When I logged in to pay my bill on time the bill was $25. Instead of calling the technician back …. Learn how to manage your personal information, preferred contact methods, and more. 2 TB data cap—plenty of data for the average customer. January 22 Update — Our dedicated team of technicians have been able to safely access most of the impacted areas and we’re happy to report in the last 48 hours we’ve made great progress. Customer Service Help | Support desk's contact details for current Comcast customers. 1 Here’s the good news: it is possible to lower your bill as an existing customer. Some companies choose to utilize a VoIP (voice over IP) phone service, such as Comcast's Xfinity Voice, rather than pay for a normal phone line from the phone company. Use the Xfinity outage map on the Xfinity Status Center or the Xfinity My Account mobile app: 2. The account closes after 90 days of no use- if your account is closed. At home, Xfinity 10G gives you a consistent connection for streaming. Is it taking longer than normal to check emails or watch the latest episode of Bridgerton? Your Xfinity internet or TV service may be having problems, but …. Comcast is one of the largest telecommunications companies in the United States, providing a wide range of services including cable television, internet, and phone. Comcast did the 10G network upgrade (based on the given notice and internet disconnections during the upgrade period) around 2 weeks ago in my area. If there are too many devices connected and using the Internet at once, there may not be enough speed to go around. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: Ben Acevedo (@ZarduBen) reported 3 minutes ago. Xfinity customers have taken to social media to …. Our cable and internet service was out today for approximately three hours. However, when I push go it says my address is not found and to use an Xfinity service address. Have not been able to do my work, have had to find a new place …. Xfinity customers have taken to social media to complain of an outage. Frontier issued two numbers for customers to call if they are experiencing issues with their service. Around 11:00 am I received a text indicating my service had been restored at approximately 10:53am. I told them I was not paying an incorrect amount nor …. I have experienced a sudden outage of internet connection a couple of times in the past …. Press Enter to send your message. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in North Fort Myers and surrounding areas. distance learning to work-from-home. Once your Xfinity TV service starts, instantly watch TV shows, news, and live sports with the Xfinity Stream app. walmart pharmacy on fletcher Get status information for devices & tips on troubleshooting. Operator services and directory assistance excluded. I have been with Comcast/Xfinity for YEARS. Type your message in the text area. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Harrisonburg and surrounding areas. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. How to find out if Xfinity internet is down. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0. And Comcast customer service is non existent. Saturday, October 7th, 2023 11:17 AM. My service has been out for over a week and I’m concerned. Hello @user_ywuxm7 We're so sorry you've had difficulties getting in touch with us. The Wall Street Journal reports t. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. I just tried doing it via the app and Xfinity is saying that there was no outage detected for these days, so no reimbursement!!!We barely got our internet back up after the storm on. 95/mo and get a free Xfinity Mobile Unlimited line for a year. The average Xfinity customer pays 52% more after just four years of service. For Xfinity, all plans are a hybrid. Fast Internet and cybersecurity — just $49. But if you are an Xfinity Customer, Premium is Free and it’s $4. Comcast is one of the largest cable and internet providers in the United States. No internet since last Saturday, down lines and closed ticket. com; Call 1-800-XFINITY (1-800-934-6489) Business Sales: Visit business. My internet has been hacked for quite sometime, and I can't tell if I'm speaking with an official Xfinity rep or AI. Set recordings, play back shows and delete or manage recordings from all your X1 devices. Since July 1 midday in 60586 we have an wifi outtage and have not had one text message from xfinity on when this will be resolved Guidelines. That's +1-800-934-6489 if you don't want to hunt around your keypad for the letters. How can I receive actual updates on the status of the outage in my area (we are now going on almost a week), aside from the second day, when there was a message stating service would be restored that day, there has been nothing, and logging into the app just gives you a we will text you with updates message, I understand there are issues in the area but an occasional update on the progress. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless …. We would like to discuss canceling our Internet and cell. Hello @user_ujnxcb , Thanks so much for taking a moment out of your day to leave a post on our community forum. Once you click on that, input our shared handle "Xfinity Support" to send us a direct. Received communication from Xfinity that they will be upgrading the network in my area today. Planned maintenance usually lasts anywhere from a few minutes to 3 hours unless otherwise stated. This work is happening across all of our areas to improve our network to support upgrading speeds and services. ryobi tool outlet Get instant access to your Comcast Business services. These offerings are usually available in triple. I had a cable line ripped off the side of my house during bad weather on Thursday, February 3rd. I have been having to Hotspot from my phone to work. Service Outage and Total Lack of Communication from Comcast. Sunday, October 8th, 2023 8:08 PM. @phillykelly Was good until about 8AM. Our rapid response crews worked day and night and made significant progress on Saturday, restoring service in most of the areas impacted by the storms. Now experiencing the second complete service outage (TV & Internet) in my area within this month (UT 84074). I've personally used the tricks described below to bring my monthly bill down $20-35 for three years running. On the most reliable network with nationwide 5G included at no extra cost. You can check your area for service interruptions at the following link, …. No internet, which means no TV, smart devices out, can't work from home, no alarm system!! I need this fixed immediately and there have been no status updates about the outage. Should customers experience a loss of service due to a power outage, local power must first be restored before Xfinity video, phone or internet services can begin working again. To confirm that a number or email address is associated with your account: Xfinity app: Select the Account tab, then select Account settings and. Tuesday, August 15th, 2023 9:39 PM. Also their chat assistant is brain dead as is the voice help line. We monitor service providers in real-time and let you know if they are down or experiencing issues. com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. How to Reach a Real Person at Comcast/Xfinity. " The on-again, off-again relationship between Apple and Comcast has hit a rough patch. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. I live in Springfield Oregon and the response from Xfinity/Comcast has been less than stellar. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window This is bad customer service. We definitely understand wanting to be cautious, and it looks like there was a typo in the number provided. Yesterday I was on the phone with five different support folks, including security level folks and it still isn't working properly. Type your message in the text area near the bottom of. recovery fees, and other charges extra, and subj. Just before noon, the company announced a "network issue. Mobile App: Use the Xfinity mobile app to report outages directly from your phone. The Xfinity customer service …. Comcast provides both a robocall blocker and a call screening s. Hello @user_0406d3 Thank you for reaching out to our forums for help with the upcoming network maintenance. Need to talk to a representative? Try here for Sales: 1. I schedule a tech but try to keep contact with Xfinity customer service who keeps me repeating the same process over and over “sending refresh signals” and lying about crediting my bill. The latest reports from users having issues in Savannah come from postal codes 31405, 31402 and 31404. Problems in the last 24 hours in Jensen Beach, Florida. Select your seasonal hold duration by filling in the Enter Start Date and Enter End Date fields, then click CONTINUE. Existing Xfinity Stream customer? Sign In. Come 2:30pm still no internet I tried doing the outage text again. 2011 peterbilt 379 I will cancel appointment and wait until closer to 12/6/22 to see what happens. Click the "Direct Messaging" icon or https://comca. My service has been out for over a week and I'm concerned. I highly encourage visiting our main 'Xfinity Customer Service - Contact Us' page or call 1-800-XFINITY. The latest reports from users having issues in Hillsboro come from postal codes 97123 and 97124. Get in touch with Comcast Business. Xfinity outreach to customers in Houston area code 77007 during an ongoing 5-day outage is abysmal. You're definitely in the right place to get this low hanging cable repaired/replaced. Comcast Xfinity customers across the U. • Click the "New message" (pencil and paper) icon. Our Xfinity app has a ton of great resources to monitor any active or known service interruptions, plus some troubleshooting steps if you have time to go …. Over 24 hrs and still no one scheduled to be out. The text message, our My Account app, or the website https://comca. Comcast Xfinity Issues Reports Near Park Forest, Illinois Latest outage, problems and issue reports in Park Forest and nearby locations: K. Sign in to your Xfinity Email or voicemail service. Xfinity internet plans have a 1. If you ever experience a service interruption you can get a credit here. Check out plans in your area starting at 150 Mbps and 300 Mbps. This means that some areas around you are most likely without power and the grid is not up and running at 100%. The "To:" line prompts you to "Type the name of a person". You'll be re-enrolled in outage messages. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. View the connection status of your Comcast Business Internet, TV, Voice, Voice Mobility, and Business VoiceEdge Select™ services, troubleshoot issues, and access tips to help keep your business connected during an outage. Then before every snowfall after that, even minor ones, you'd get a spam text message telling you the cable was out and was being repaired, when it wasn't. Navigate to the “Seasonal Suspension” section. I'm coming back! Horrible customer service on @Xfinity can't reach real people have to chat at 66 years old. I’ve personally used the tricks described below to bring …. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Marco Island and surrounding areas. I've seen no updates on the outage and there seems to be no easy way to contact a. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. The "Xfinity Support" graphic replaces the "To:" line Comcast has horrific customer service. On August 28, 2020 contacted Tom Karinshak E xecutive Vice President and Chief Customer Experience Officer for Comcast Cable. Power outage=no internet from Comcast. The result will be a slow-down across all your devices. I spoke with an XFinity Customer Service representative in February 8th who set my account up so that I could receive text notification of upcoming planned outages (she assured me this service would work). If you have two phone numbers with Xfinity. I received an email that there will be a service outage on 1/18 in my area for 10g upgrade. Your service will be back up by 6:05. Wireless internet: Follow the instructions to reset your specific router. @xfinity I want my $10 back for this draft I’m going to lose because of your **** ***** internet. Residential Sales: Visit xfinity. In today’s fast-paced world, convenience is key. Quickly find a solution without the call. These offerings are usually available in. Internet Essentials Plus doubles the speed of Internet Essentials for just $29. Wednesday, July 5th, 2023 4:52 PM. mnmacguy (@mnmacguy66) reported 18 minutes ago. THERE IS NO CUSTOMER SUPPORT OR SERVICE AT XFINITY. This applies to both customer-owned modems and rented modems. ” When this happens, don’t panic. If interested, please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat&. In the past we were told this problem is usually caused by the signal being too high. bobcat 2200 4x4 problems The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. The only other option was "tripping hazard," which not only doesn't describe the problem, but also implies that the problem is no big deal, and is not causing an outage. It won't provide answers if the address isn't listed as a customer. @comcastbusiness That would be fantastic if it let me login. Record up to six shows at once: With DVR service on X1, you can record up to six* shows at once. Looking for reliable gigabit+ data service with no @Xfinity data cap. Comcast is one of the largest providers of cable, internet, and phone services in the United States. Type your message in the text area …. If you haven't made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. The service is down and says you are experiencing …. Resolve Xfinity issues without needing a phone call. The charge is then added to your phone bill. zillow avon connecticut drumo sign up bonus The latest reports from users having issues in Rockville come from postal codes 20850, 20852 and 20853. See user guides for your TV Box. Comcast's Xfinity customers across the US are complaining of a massive internet outage. Learn about your monthly bill, managing payment preferences, and setting up automatic payments. I truly hate this service and how greedy . com; Call 1-855-211-1804; Comcast Greater Chicago Region contacts: Press Information. Here are the detailed steps to direct message us: Click "Sign In" if necessary. I did an “outage” text to get update lo and behold it said internet will resume 1/24 around 1:55pm. Ryan Gergen (@rgergen) reported 19 minutes ago. Maintaining their equipment is their cost of doing business. Visit the Downdetector Methodology …. But, I still don't have internet service and the app continues to give the outage being fixed message …. Select "Comcast Business" from that list. To access your account, will you please send us a direct chat message with your full name and complete service address to “Xfinity Support”. This is the initial contact number for all departments, and collections calls are routed to the appropriate departmen. Thank you Comcast for sending out a rep to help us! We will now work on trying to get a Verizon tech rep to come out and correct the safety problem. Check for reported outages in your area: 3. We lost service yesterday: the line went down. This is a huge inconvenience as a customer and xfinity being the carrier for internet service. Low-income families can potentially get two months of free. @hhite @XfinitySupport Thanks! I am out to move my service out of …. For Non-Emergency ALI Discrepancy, No Record Found (NRF), Misroute Inquiries or MSAG Questions, please contact the 9-1-1 Data Operations team (800)-961-5566 or email them at E911_support@cable. 1/23/2024 To Tom Karinshak or other XFINITY Customer. Main (@ZachMain_669) reported 7 minutes ago from Augusta, Georgia @Xfinity customer service is beyond terrible. When you make the call, it activates an automated system and you’re unknowingly enrolled in a club or program. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: BTS JIN ARMY WIFE ERA (@CrusitaSoto) reported 5 minutes ago @Xfinity having the worst customer service ever!! Garbage!!! Fleeting Distraction (@Heliobito) reported 7 minutes ago. Welcome to the Xfinity customer portal, where you can manage your services, pay your bill, stream your favorite shows and more. You fill out a contest entry form and the promoter uses your phone number to. Click the "direct message" icon. Discover how to optimize your Internet speed and troubleshoot connectivity issues. This number is available 24/7, ensuring that you can get assistance whenever you need it. At the moment, we haven't detected any problems. Xfinity, why when I put in my address in the outage map, it says it doesn't recognize my address? We've been without internet since Thursday. Choose a payment date for your arrangement when prompted. Select Add to calendar to have a reminder added to your device’s calendar. Is Xfinity down or is it just me? Xfinity cable TV or internet outages typically happen when Comcast’s network goes down, but equipment …. Troubleshoot your connection, get outage. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter "Xfinity Support" in the "To" section. I'm sorry you had to go through one, but I'm here in your corner if you're still experiencing issues. There will be an outage lasting about 2 hours and intermittently. Search support articles, view videos, or chat online. Here's the detailed steps to Direct Message us: • Click "Sign In" if necessary. My internet went down for a couple hours about a week ago and since then I’ve been getting high latency and ping spikes in-game making many games unplayable. To help you better understand what download speeds can be expected over WiFi with your service, we’ve calculated the expected WiFi throughput of some of today's leading devices using millions of speed test results. " line and select "Xfinity Support" from the drop-down list which appears. All services have been perfectly fine until 1/2/23 at 10:00 am when Xfinity shut down (and many many customers) services. We apologize for any inconvenience. Hello, @grass051 ! The best way to find out about any planned maintenance would be to regularly be checking the Xfinity App. Setting up a router for use with Comcast Internet services involves connecting the modem to the router and the router to the computer. It is difficult at best to find the method of requesting refund for outages; I sincerely hope this is …. haslc rentcafe @comcast apparently Comcast / Xfinity doesn't hire any American customer service reps and don't care if they lose your service because their customer service overseas can't help you - how very sad. Type your message in the text area near the bottom of the window;. I'm trying to get reimbursed for our outage from 1/18 to 1/25, which several xfinity service agents on here assured people in this forum would be processed. My Account empowers you to manage and personalize the features that help your business be ready for what’s next. Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter "Xfinity Support" in the "To" section. com; Downloading the "XFINITY" app from the Android or iOS app store; Clicking the "Message" button on the XFINITY Facebook page Sending a direct message to @XfinitySupport on Twitter; Calling 1-800-COMCAST (1-800-266-2278). If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Just before noon, the company announced a “network issue. You can find the steps listed here. We’ll continue to offer our low-cost internet service, Internet Essentials, for $9. • The "To:" line prompts you to "Type the name of a person". iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y. ACP participants worried about the program’s future should know that we have their back with reliable, high-speed Internet options to keep them connected. Phone & Internet Service Providers More » Video Games More ». I did some testing and upload speed is still around 35-40 …. At the moment, we haven't detected any problems at. This is ridiculous that I have to pay the full amount of money for my service when there's no update about when the wifi will be fixed or any customer service agent with whom I can talk to. The Xfinity My Account is the best place to stay up to date on known issues if they occur, so it's good you checked. (@mtgvixen) reported 56 minutes ago from Fort Lauderdale, Florida. clayton boujee xl Ensure you are first signed in, then you will see an icon at the top right of your page. Search for answers on our support pages and within our knowledge base. I am sorry to hear you are not able to request for credit for the days you experienced a service interruption. • Select "Xfinity Support" from that list. com Downloading the “XFINITY” app from the Android or iOS app store Clicking the “Message” button on the XFINITY Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-COMCAST (1-800-266-2278. What are the hours of operation for customer service? Show More / Show Less If you are not an Internet Essentials customer please call 1-855-8-INTERNET (1-855-846-8376). If you're adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit. The latest reports from users having issues in San Jose come from postal codes 95141, 95112, 95128, 95116, 95111, 95132, 95131 and 95126. Tuesday, June 6th, 2023 3:09 AM. A technician has been "on the way" for 20 hours. I know how important it is to be connected at all times. Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Any update would be appreciated, as there has been no update whatsoever from Xfinity. Saturday, March 2nd, 2024 3:23 AM. You’ll receive a confirmation email when service is suspended. Comcast Service Restoration Underway After Power Outage in Oregon and SW Washington. Xfinity internet and TV service covers 35 states and Washington, D. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: Kim Nagy (@wyliecoyote2716) reported 2 minutes ago @Xfinity ok your customer service sucks. That’s +1-800-934-6489 if you don’t want to hunt around your keypad for the letters. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. Comcast’s customer service telephone number is 1-800-934-6489. Discover how to manage your services, update passwords, pay your bill, view statements, and more. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the. clicks the link, "Tell us more about your experience. Users are reporting problems related to: internet, wi-fi and tv. The latest reports from users having issues in Hialeah come from postal codes 33012, 33015, 33010 and 33014. south dakota surplus auction Reinstall the app with the latest version. Last night I was told I’d get a $56. , download speed of 200 Mbps) Visit our breakdown of. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. • Click the "Direct Message chat" icon. Hello! My WiFi has been out for over a month now. Xfinity outage maps are viewable through the Xfinity Status Center and Xfinity My Account mobile app. It is now 1/3/23 12:46 pm and STILL no services, no updatesnothing. Here are detailed steps to direct message us: • Click "Sign In" if necessary. Hold down the reset button for 30 seconds. Xfinity’s customer service phone number is: (800) 934-6489. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Customize your product features including WiFi networks, Call Forwarding with Voice service, and more. It said I would be notified the day before the outage. Visit the Downdetector Methodology page. No way to reach anyone at Xfinity and no outreach to let us know when service may be restored. Select the Learn More button beneath Suspend this line. To send a direct message you may need to: Click "Sign In". We have since cleaned up the storm debris that took it down and also have power restored. pill id teva Xfinity customers will need to enter their full addresses into this outage map to get updates. ncaa basketball scores espn villanova