Reboot Xfinity Cable Box - Why Does My Xfinity Box Say No Signal? Troubleshooting Tips ….

It is also important to allow the box to fully reboot itself without interruption or interference. Tap the applicable option to start troubleshooting. Learn what these lights mean on various X1 TV Box models. Go to Account > Support and choose TV & Streaming. It's either slow to respond to inputs (despite fresh batteries and reset/re-pairing of the remote) or will not wake up/turn on without a hard reset (pull the power plug, wait 5 minutes). If you still find yourself having issues, please let us know and we can dig deeper into the issue. Examine the cables connected to the box and ensure they are undamaged and correctly inserted. User manual instruction guide for Set-top box XG1V4 ARRIS Group, Inc. The user name and the password will now become the defaults of admin and password. I might have finally found a solution. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. Please do this at your convenience, and let us know the results. On the remote control, press the INPUT button and then select your STB. Can you send me a private message with your first and last name, the numbers associated with your address, and the account holder's name if different from you?. Learn about replacing your equipment now to get the most out of your Xfinity service. X1 Box stuck on boot loop, crashes when remote is pressed. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Follow the instructions by entering the three-digit, on-screen pairing code. my world interactive grade 5 answer key I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The only thing I can do at this time is go to a HDMI source on my. 003004 means it can see the server but signal too low or noise to high to maintain connection to the Comcast servers. Performing a System Refresh on X1. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. This will force an automatic reboot. Now, Comcast is telling me they won't help me (because my internet works most of the time) and someone will call me back in 48 hours. gatehousesupplies com review We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again. As you are typing a drop-down list appears. Press the xfinity button on your remote. Please follow these directions to factory reset the Flex box: 1. If the refresh is not successful after step 5, you may need to reset. How to Restart an Xfinity Router. Optimum, a leading provider of cable services, offers. Use the down arrow to navigate to the bottom of the menu and select Sign Out. The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. Since installation, using Xfinity via the X1 box is excruciatingly slow. hermes necklace mens During my initial Samsung Smart TV setup, Xfinity was one of the cable box options to choose, and it created an icon on the Smart Hub. Step 3: click the UP and DOWN buttons together. I would love the opportunity to help troubleshoot …. To reset this Xfinity remote, you need to press and hold “Setup” until the light changes from red to green. I ignored the message and unplugged the cable-box to do a reset. Press the menu button & the power button at the same time. Peacock is the streaming service from NBCUniversal. woods 1020 loader parts Xfinity X1 is Xfinity’s TV box and DVR, which you get with Xfinity cable TV service ($49. Do not rely on third-party websites like DownDetector to report an Xfinity outage. (cables are all tight) If I unplug the power to the Xfinity box and plug it back in it will finally work. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. You can find troubleshooting tips and tricks on …. How to Reset your Comcast Xfinity TV Cable Box. Optimum cable boxes are known for their advanced features and user-fr. Would you please help me with this task. Reset the cable signal: If you’re experiencing a weak signal, you can try resetting the cable signal. iles funeral homes Wait again for the TV box to properly reboot. - As you are typing a drop-down list appears. 5 Wait 30 seconds to 2 minutes for the TV box to reboot 6 Power on your TV …. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3. To reset your Xfinity TV Box remote control. Release the reset button and wait for your cable box to restart. Adjust the Time of your Daily Update in two-hour blocks. Look for the “Firmware Update” or “Software Update” option and select it. Make sure the green light on the cable box is blinking. Here's how: Start by holding A and D at the same time until the light on the top flashes green. Using the Power Button or Power Cord. Soft Reset Through Help Menu: Access the Xfinity help menu by pressing the A button on your remote control. Your box should resume playing in …. Although I really only recommend it as a last resort. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". tiktok ddd I normally use the Xfinity remote, which I assume turns on/off. On your smartphone, open the Xfinity My Account App. If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. Be patient for a few minutes before connecting it back to the power outlet. Press and hold the Power button located on the front of the TV Box for 10 seconds. In both cases, it'll then have to "ping" Comcast again to get all of the guide info, etc. In this video I show you how to change the video output resolution on the Xfinity X1 TV Box. Yes, they are firmly attached to the outlet. Using The Power Button: Make Sure All Cables Are Tightly Secured. Follow the prompts and add/confirm all your devices. Always manually turn on your DVR box by pressing the button to turn green. For more information, please see Restart Your X1 TV Box. then when we actually try to PLAY it, it just goes back to the …. There are several ways to reset a Comcast cable box. I'm looking into updating my box to X1. To effectively reset the Xfinity TV Box, follow the procedure below; Switch off the TV box. In that case, you must immediately reset the main cable box instead of the smaller ones. ups store nea me That is their device activation line. Once this is done, wait a full minute and plug the power cord back in. If you don't see Netflix listed among other apps, and don't see Netflix content within Xfinity On Demand it could be for one of three reasons:. Your guide and program information will appear a few minutes after power is restored. Power cycling your Xfinity remote is a simple yet effective way to reset it. This is only an issue on live, HD stream. To reset your cable box, First, turn it off. The say that power levels are within acceptable levels for Comcast service, yet my modem still needs to be manually restarted every few nights. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your. For an SD TV, select 4:3, then press OK. • Click the "New message" (pencil and paper) icon. every time TV is turned on only 3/4 of the picture is visible the fourth quarter blinks on and off and then goes to a black bar. Identify the reset button on the device. The bot in the app did another system reboot. Apr 13, 2024 · Disconnect the power from your cable box by either unplugging the power cord from the wall outlet or from the back of the box. If it does not go to the second welcome after 4 min, power cycle the box again. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Press the Up and Down arrow buttons. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning. A total of just over 110 hours attempting to see comcast cable on the system. We came home, turned on tv & couldn't change the channel - which happens ALL THE TIME so reboot the box which usually works but now, almost 2. Wait for 10 seconds and then plug it back to the outlet. walgreens climic Tried doing a remote reset again. find that power brick and see if it is still plugged in to …. Press Enter to send! The xfinity chat was infuriating. It may take a few moments for the TV Box to restart. Computer B with a web server, dns secondary server, and an email server running Windows 10 pro. This simple shell script power cycles the modem, which I run nightly using cron: #!/bin/bash device=/dev/ttyUSB0 printf '\xFF . In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. First, place the remote into Setup mode. To reset your cable box to factory settings, you will need to locate the reset button on the back or side of the device. what you are describing is that the set top box reboots trying to get a good connection. This can reset the cable box and resolve temporary glitches that may be preventing it from powering on. To reset your Xfinity Cable Box: Make sure that your cable box is powered on. This can help resolve black screen issues without affecting your settings. Asked by: Mervin This site is best viewed while logged in. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. Use a paperclip (or) pen to press and hold the reset button for five seconds (or) longer. Alternatively, you can unplug the cable box, wait for a few seconds, and then plug it back in. The Roku works flawlessly with the TV. Your device should restart and allow you to view content. In this situation, any and all alarm events will be transmitted via the cellular backup. To refresh your Xfinity cable box, follow these steps: 1. After following the instructions to check. Get User Guides for Your TV Box. If your TV has a Power button: Make sure your cables are tightly secured. If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. In a self troubleshooting effort to try to obtain better connectivity / more wiggle room, check to see if there are. You can reach them through their website https://comca. When it comes to choosing a cable TV provider, there are numerous options available in the market. Reset the remote: Remove the batteries from the remote and press and hold the “Setup” button for 5 seconds. After that, plug the power cord back into the TV box. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. Highlight each resolution option, and press OK to change to Yes or No. Cable box frozen on welcome screen. Support is also available on your mobile device through the Samsung Members App. Unplug the power cable from the back of the modem, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the modem to reboot. Sound and video cut out sometimes just 1 second. When it is necessary to increase the incoming signal strength at your home, a drop amplifier may be installed. Step 3: Once the LED light is green, enter the code 9-8-1. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box. accident on branch avenue The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. Here's Why Unplugging Your Cable Box Is a Hassle If you cut the power completely by unplugging or switching off the socket the box is plugged into, you're forcing the box to reset itself and do a full setup again. Select "Reset" to reset all picture adjustments to factory default settings except for the “Advanced Picture" setting. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. My box keeps shutting off and rebooting, when it shuts off it shows a message on the cable box screen is 65 tr Asked by: aaf5710 This site is best viewed while logged in. Plug it in, plug your device (s) into it, and pick the time you want to perform the reboot. Follow the instructions listed below: To access the help menu, press the A button on your remote control. In today’s fast-paced world, cable TV boxes have become an essential part of our entertainment setup. Unplugging the Xfinity Cable Box. My wife called to let Comcast know of the issue and the lady she got . If your cable box came with its own power button, this is the ideal way. To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. This could be: A button on the device's remote (not the universal remote). Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. To reset your Xfinity cable box: Find the reset button on the back of the box. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only …. If not, here are the steps to reset your flex box. Select the System Refresh tile, and press OK on your remote. If you’re considering subscribing to a cable TV and internet service, you’ve likely come across Comcast Cable. Ensure that the connections are tight, if applicable. The most common cause of a red light on your router is a local outage. Troubleshooting your video service using the app. To do this, press and hold the. This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. I have successfully established connection between my new remote and my tv. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If your Xfinity box says “boot” and doesn’t. HowToWith GEO•466K views · 2:28. From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. In this article, we will provide a step-by-step guide on how to reset your Xfinity TV Box and troubleshoot some common issues. ostim skyrim se I had to try a lot of things before I got it to. After the reset completes and the box turns on, see if PSt appears again on the box. I waited a while and it never changed. If you have the expertise or know someone who does could add a new cable run inside your home. Need to reboot Xfinity modem every 2-3 days to restore download speeds. Access to all features will be restored shortly thereafter. Nov 10, 2023 · Locate the reset button on the back of your Xfinity gateway. Wait for the modem to fully restart and all the lights to stabilize, which could take a few minutes. See the guide below for more information on each. This issue started when the box was unplugged and we cleaned around it and on top of it. One support agent thought it was the remote losing pairing. I had a tech come out and he changed out to. 00 digital alarm clock on Amazon and placed it on top of my DVR, so I still have a clock when I look up at my entertainment center. If the cables are loose, tighten them and try turning the cable box back on. You can reset the Xfinity Flex streaming box by doing the following: Power on the device. I had an xfinity technician come to my place and he said that the issue was the cable tv box so he replaced it. We ask that you post publicly so people with similar questions may benefit from the conversation. Select TV Display Capabilities. brushless car wash near me now Previous modem was just 6mo old. Hi @Klemstein , Thank you for posting here in the Roku community! Yes! We highly suggest that you reset your Roku TV before doing anything else. We pulled the power cable from the box, let it sit for a few minutes and then plugged it back in. Navigate to the bottom menu and search for TV options. Using the Down arrow, highlight the Device Settings. To check if there is an outage, visit the Xfinity website and check their outage map. A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. Everything works until I switch from either the Fire TV stick or Chromecast back to the HDMI 1 - Xfinity cable box. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". To pair the XR2 or XR5 Remote with a Non-X1 TV Box: While the TV is on, press and hold the Setup button on the remote for three seconds until the All Power button changes from red to green. memorial funeral home obituaries newport ri Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. Today the cable channel I was watching went to a message from Xfinity to contact them. Note: You may need to scroll down to see all available options, including Parental Controls and. Sign in to the Max app on Flex and X1. are pushed in at both ends all the way/tight. Highlight Scheduled and press OK. Go to channel · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL. @Abon954 wrote: My X1 box will randomly reset and go to the “Welcomebienvenido” screen when I: Try to use voice command, scroll fast in the guide, and after pausing or rewinding using the DVR. XR15 Xfinity X1 and Flex Voice Remote have number keys. I explained I had no equipment with MoCA capabilities but couldn't speak regarding …. You may perform a power reset on the TV that may help resolve if your devices won't connect to the TV. Try restarting a single TV box to fix …. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Restart your Xfinity Gateway with the Xfinity app. In the event of a power outage, you’ll temporarily lose your on-screen guide. Push the right arrow once and select Get Help. The Max app on Xfinity platforms joins close to 200 streaming. Loose or disconnected cables can lead to issues with your Xfinity cable box functionality. Cable: Enables control of your Digital Set-Top Box. Select “Restart” and then click “OK. how did scott michael trager die Double-check all connections and make sure you're using HDMI or component cables. After logging into my account, I tried to go through the remote reset. First, turn off the modem (or) router and unplug it from the power supply. Press the 'POWER' and 'MENU' buttons on your remote at the same time. If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Find help & support articles, chat online, or schedule a call with an agent. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now. Every channel is coming up as "non authorized". I believe it is either a firmware issue and needs to be reset to factory default. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. One type of cable service offered by Charter Cable is the digital package that comes with a cable converter box which receives and processes the cable signal sent from Charter Cable to your television. Navigate to highlight Preferences, and press the OK button. After waiting about 60 seconds, reconnect the box to allow it to reboot fully before attempting to turn it on again. Perform a Factory Reset: If the restart doesn’t fix the problem, you may need to perform a factory reset. In today’s digital age, technology is constantly evolving, and so are our entertainment needs. Press and hold the button in for 30 seconds. We plugged our same cable box in the same way. Came home Set up new box and put batteries in remote. Swipe the option to select the remote control model and click on Continue. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in. Be sure the ISP provisions the modem correctly. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. Press the xfinity button on the remote. Turn on the Xfinity TV box and confirm if it’s working. Is there any specific timeframe that you notice this occurs?. I skip as many shutdowns as I can, because when I don’t the damn thing goes through the boot process and throws me a RDK-03004 code, which remains for several minutes unless I tap the button on the remote to. Spent two hours last night with Comcast agent trying to get resolved to no avail. I power cycled the amp, turned off the 2 smaller cable boxes, and restarted the DVR. We ask that you post publicly so people with similar questions may. Yes, if you have an active cable coaxial outlet in the other room, you can move the modem yourself. Sep 20, 2021 · The set-top box being offline. Comcast/Xfinity typically uses a blue light to indicate that the box is on and connected to power, the TV, and the internet. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. Unplug the power cord from the wall outlet or power strip. If you can send your name and service address to "Xfinity Support" we can help! Once we locate your account, we can take a closer look at your SBG6580, signal quality and schedule an appointment if needed. If necessary, replace the cables or consider using shielded cables to minimize interference. Follow the easy steps to reset your cable box and enjoy your TV shows. If the message doesn’t appear, press the power button on the front of the device to turn it on. Xfinity business customer service. Disconnect the cable box's electrical plug from the wall socket. Cable box to Yamaha Receiver w/o reboot. How to reboot a TV box with no power? Restart your TV box 1 Power off your TV Box. If none of these troubleshooting methods worked for you, there is one more thing you can try. In this video we will go over how to reset your Xfinity cable box. To get started, please use the chat icon in the upper right to enter Direct Messaging. Learn to troubleshoot common error codes. Follow these steps: Locate the power cord connected to the back of the cable box. In this video tutorial I show you how to restart the Xfinity Flex Box. Hi Tjons11, our equipment is not designed to make any noise aside from the fan within the modem/cable box so I would recommend you swapping the box for new equipment. Locate the Reset button on the front or back of your cable box. Over the past few weeks my cable box has been shutting itself off randomly (this happens a few times a week). Unplug the power cord from the wall and wait for at least 5 minutes. keto one shot Rebooting every dayI've had it!! We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. If a simple restart does not fix the issue, you need to check for local outages, damaged cables, or dust inside ports. This article will walk you through the easy steps to reset your Xfinity cable …. Open the Xfinity app or website and check for an outage. @SDColes wrote: Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. Learn how to set up the clock display on you TV Box. Must reset cable box or system restore each time. The blue light on the cable box should remain steady during usage, such as watching a broadcast or streaming media through the television. Press the right arrow to get to the gear icon. I changed mine from 2-4am to 10-12am. Learn more about installing your new Xfinity X1 TV Box. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15). Press and hold the “Setup” button until the LED at the top of the remote changes from red to green. Thanks for reaching out about needing help with your modem needed to be constantly reset. Voice commands can also be used to search for TV shows. Turn the cable box back on by either pressing the “Power” button on the front of the cable box or using your remote control. Release the button and reinsert the batteries. This might be because of a bad box or a problem at …. The steps for doing that are pretty much the same as mentioned above. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. Please let me know if you have any questions. Check your settings: Make sure your TV is set to the correct input and resolution. Reprogram the remote: Try reprogramming the remote to your cable box. What the Solid Blue Light On the Comcast Cable Box Means. From then on, no more trudging over to the router to manually reboot it after a few days---it'll reboot automatically in the middle of the night. Apr 25, 2020 · Cable box to Yamaha Receiver w/o reboot. Press OK to confirm" will appear on your TV screen. After two years of problems with my 4k XG1V4 DVR box. Then press 981, the light may flash several times. But when I try to hit the power button on the cable box, the thin light on the side does not. Here’s how to do it using a remote: Press the Power button on your Xfinity cable box. Be aware that this will erase all settings, including your preferences and recorded programs. You can still fast forward, rewind and jump using the buttons on your remote. If you hard reset it to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds, the password will again become the default of password. Oct 11, 2020 · I'm trying to troubleshoot and reset my cable box. To pair up bluetooth devices with the New 4K Xfinity DVR. avon award pins Why does my Xfinity Cable Box keep rebooting? The box may be resetting because it is not getting a good signal coming to the box. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Here's the detailed steps to direct message us: Click "Sign In" if necessary. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point. Open the Xfinity My Account app and choose the TV icon. Jul 4, 2020 · I should rephrase to be clearer. Xfinity Mobile customer service number. Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. The factory settings are restored. accident on 84 waterbury ct today Went to look in device settings, it said that it was outputting 1080p60, so I bumped it up to. Or: Ensure your cables are tightly secured. Network connection problems are often due to poor coax connections or …. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?. Force a reboot by unplugging and replugging the cable box. An Arris SB6183 cable modem Xfinity approved and highly rated by benchmarking review sites, and a Synology RT2600 wireless router highly rated . The icon allowed me to switch from apps like Netflix back to Cable easily. Navigate to Help > System Refresh. newark ohio yard sales You can also disconnect the cable box from the television by unscrewing the cable cord to the …. When the light on the cable box is solid blue that indicates that cable service is being received and that the cable box is working properly. Recheck your cable connections (this is the most common cause of skipping and pixilation) 4. Type your message in the text area near the bottom of the window. Once you have located the reset button, press and hold it down for 10 seconds. my box is stuck on one channel and remote only works tv not cable box. Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. You'll see it with the icon of a house next to the microphone button near the middle of the remote. Use the number keys or directional pad on your remote to enter numbers. Press the Setup button until the All Power key on the remote changes from red to green. Then go to Xfinity App and try the system refresh. You may also say "System Refresh" into your Xfinity Voice Remote or try a system refresh online. Method #1: Reboot via the Power Button. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. This will open up the User Settings. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 …. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. To reset your Comcast cable box, first open the Xfinity My Account app on your smart device. Find the small, red reset button on the back of the Xfinity TV box. You’ll see the welcome screen once it’s ready. The boot screen displays while the TV Box powers up. Whether you're experiencing connectivity issues or simply want. ; Press B for control of a Motorola brand cable box; press C for control of a Cisco or Scientific-Atlanta brand cable box. It is important to remember to unplug the box for at least 10 seconds before plugging it back in. Press and hold the Setup button on your remote control until the top LED turns green. I believe the issue is the smaller boxes cannot process the signals coming in from outside quickly enough, especially with sports, as they are probably cheap processors. Enter the first five-digit code listed for the TV manufacturer. Unplug the power cord from the back of the cable box for 30 seconds, then plug it back in. Hi there! I'd be glad to ensure that this gets looked into further. HDMI cable works with other devices. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. Hello and thank you for your contribution to Xfinity Forums! Can you unplug your cable box from power for a full 30 seconds and then try again? Please, let us know if anything changes or if it stays the same. This will clear all your programming and reset the remote to its original state. About 2 weeks ago I had no internet. Some of the older non-X1 boxes cannot handle ON DEMAND after recent chenges made by Comcast. Press the "Right" arrow button on the remote. Then enter the code provided by Xfinity to re-pair it. Verify/disable the SAP/MTS switch for the TV, DVD, VCR or other connected device. 4K box stuck at “Welcome” screen. X1 cable box keeps rebooting and beeping coming from box. If you're still experiencing issues, contact us. The configuration I am using is the XG1V4 connected to a Marantz receiver ( Model SR5014) via an HDMI …. Wait for the Voice Remote light to change from red to green. I am not able to turn off the X1 Cable box using the remote. This will wipe all channel and directory settings, but not previously programed information saved in the box's hard drive and memory. When it comes to enjoying your favorite television shows and movies, having a reliable cable box is essential. To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. @bstearns wrote: 'this channel should be available shortly'. Consider checking the signal levels, returning the box to Comcast, and replacing it with equipment that you own. Do the exact same thing as a soft reboot, but before plugging it back into the wall, press and hold the "Select" and "Power" buttons on the front of the cable box. I took notes on how to fix this voice loop problem. Each drop amplifier requires a power source. Setup instructions, pairing guide, and how to reset. I’ve unplugged each and restarted. With its extensive network coverage, Comcast has become one of the le. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Go to channel · How to Reset your Comcast Xfinity TV Cable Box.