Xfinity Streaming Problems Today - Xumo Stream Box from Xfinity.

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Jan 19, 2024 · Make sure your Samsung Smart TV is connected to the internet. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. I then reset the router, verified Wi-Fi connection. If you are still experiencing any trouble, …. Causes of some of the most common problems on Xfinity. The scheduled recording times are out of whack. Wasted 90 minutes on chat with xfinity tech support this AM since yesterdat …. So Stream only shows the last 20 hours of content. However, even the most well-made timepieces can develop problem. One-time $15 activation fee per account. Watch thousands of Xfinity On Demand shows and movies. Alternatively, press xfinity on your remote control and select Settings, then My Account. • Select "Xfinity Support" from the list. It could have turned out badly, but the Xfinity Stream app came through like a champion! I really wish I would have discovered that little nugget about a month ago when all my …. The Stream app is intended for cable customers who want access to their tv channels without renting a cable box. Streaming, browsing, texting — everyone uses devices differently. We're here for you before, during, and after severe weather hits. Xfinity TV customers can: Enjoy your full TV subscription in the home. just as the NFL season kicked off. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Wrist watches are not only stylish accessories but also functional timepieces. Xfinity Flex Streaming TV Boxes: ESPN3 is available on Flex and it can be accessed through the ESPN app. 0 (24x8) and I'm using Xfinity Stream. To resolve this issue, try the following: Close and try re-opening the app. Not seeing this issue today for whatever reason. Thank you for contacting our Xfinity Support Team over our Forums. Find help & support articles, chat online, or schedule a call with an agent. Clear the cached data on your device. The problem at least for cable. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. Are you looking to enjoy your streaming content experience on Xfinity internet? If so, you’ll want to follow these simple tips to maximize your streaming performance. Price comparison from over 24,000 stores worldwide. When you access the app for the first time, you’ll need to select Sign In. Open the app, select “Do not allow” on the “Help us improve” prompt, and then select “Go. I did a reset … 20 minutes later, and nothing changed. Tuesday, September 21st, 2021 3:55 PM. I too suffered the many Roku/Xfinity problems and here are my observations and a workaround solution (not fix) to them all. Recheck your cable connections (this is the most common cause of skipping and pixilation) 4. I am also able to access Max on my phone and computer without any problems. • Click the "Direct messaging" icon near the top right of the page. Whether you’re streaming your favorite shows, working from home, or simply browsing the web, a. · See below for modems including phone . Check to see if you’re back up and running. We are happy to work with you on the Xfinity Stream issues today to get that correctly working, so you can cast. I have no issues playing recorded & on-demand shows but viewing live TV results in choppy, stuttered video on my Lenovo M10 tablet. View the most recent problem reports about Comcast Mail from other visitors, including the location of their report to see if other people in your area are . You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. Come on Comcast, the 1st week of NFL football and nobody using a …. Look for the “Battery Optimization” or “Optimize Battery Usage” option. If you have an internet connection problem, try turning off all your devices and then turning them back on again. Report it online using Xfinity Assistant. As you are typing a drop-down list appears. First few days I was getting buffering watching movies via Flex. During the service outages, your equipment and services will be offline. If that is the case, your Internet-connected Smart TV may prompt you to update the software by an on-screen display. Select "Xfinity Support" from that list. This morning, XFINITY STREAM gives me the message on all my devices "Unfortunately, Stream has stopped. There are times video and audio are out of sync as well. Power on both the TV and the X1 TV Box. 11: Delete the App and Restart your Modem. I have had the same service with Xfinity for over a year with no issues until this past week. May 22, 2021 · Marcos - I am having the same issue. albany ny obituaries 2022 No one from Comcast ever did contact me, and my 4K DVR died a slow painful death and finally expired at 3pm on Superbowl Sunday. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. The Stream app on the TV is the latest since I just installed it today. You can also check the sticker located on the bottom panel of the TV Box. If you try to access NFL Sunday Ticket from YouTube on an unsupported TV Box, you’ll receive an on-screen prompt that says, “ An equipment update is required to access this content. really thought the internet issues i had yesterday were for the better so that i could actually stream Neon gameplay today, but the internet issues still persist. Please be aware that brief channel interruptions may occur based on our business agreements with networks and broadcasters. Download Xfinity Stream on your mobile devices. I have cleared my cache, rebooted, etc. Sunday, April 10th, 2022 2:10 AM. section 231 mercedes benz stadium horseshoe crafts ideas Quick buffering tips: Reduce the number of devices in use on the same network. On a morning call, First level tech support couldn't …. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. I encourage all to do the same if they are experiencing the same problems. Local (ABC, NBC, CBS) channels gone from streaming app. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. This may take a few seconds or several minutes. Jun 26, 2023 · 11: Delete the App and Restart your Modem. For Smart TV: Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote. One of the best streaming services out there is Xfinit. -Delete app/Reset internet connection/ Reset TV. Also note it would be under "Stream" and not Comcast or Xfinity in the iOS settings app. Reboot the modem with the Xfinity app. My Xfinity stream app has been having issues for the past few months. Audio going higher and lower on its own. Spent hours on the phone this week. Xfinity offers two different TV streaming services. It will reestablish your Wi-Fi network in a few minutes. XRE-03007 occurs when there is a billing issue with your account. When I stream Xfinity TV from my Fire Table and iPhone 7 it. The extension uBlock Origin appears to be causing a conflict with …. Click the Check for Issues button. Link your Netflix account to your Xfinity account by selecting Link this Netflix account or choose to link a different account. I was told today via a “real person” from Xfinity that the xfinity streaming app problem is nation wide! What? Like do I believe this? They are supposedly working on it. Xfinity Stream stopped working. - All other channels work fine on Roku. This simple fix usually ends up fixing many issues. Having multiple devices simultaneously use the same network can slow loading time. To upgrade your subscription, follow these steps: From the Main Menu, you can select Live TV and the channel you wish to watch, or select Browse, then Networks, Movies or TV or watch content on demand. Fox News outages reported in the last 24 hours. When the Xumo Box auto shuts off, it falls out of sync with the TV. I can watch the show with no problems on my iPad, through the stream app, as long as it’s not a DVR recording. I tried avoiding the problem by streaming on a different device (ipad) and chromecasting on an Nvidia. Learn how to change or reset your password. Once again as usual, getting the 3 dots. We have 4 Roku streaming sticks, all with the same issues, only with the Xfiniyt streaming app. Make sure there is no service interruption or an interruption during the time you recorded. You can then change to a different resolution by pressing the xfinity button on your remote and selecting. We have a compatible box, but there is no way to upgrade the paramount+ app, and no way to delete it and re-download. Xfinity Connect officially supports the following browsers: Desktop Browser (Minimum display resolution: 1024 x 768) For PC: Microsoft Edge. I think the issue may be the X1 box itself. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Only get pixelation on live tv. No one at Xfinity or Amazon can help. We’ve addressed the issue that was affecting some customers’ Xfinity TV services. The Xfinity TV Channel Guide is an essential tool for any Xfinity TV subscriber. different numbered channels come in on different/separate frequencies and what you describe is problems with wiring/connections that affect …. Dec 10, 2021 · Click "Sign In" if necessary. This morning, it was not working. Sunday, March 15th, 2020 5:00 PM. Troubleshoot internet connectivity · Verify your modem is compatible with Xfinity Internet service. Xfinity Internet · Once the cable modem is plugged back in, wait for it to restore connectivity (up to five minutes). Available in and out of the home. Check that all the cable connections are secure. Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Get online support for Xfinity products & services. If your Paramount+ subscription appears on your Xfinity bill: Go to Settings on your Xfinity X1 TV Box. Perform a power cycle : Turn off your device (and the modem and router, if applicable). Click the Services tab at the top of the page. In the 'To' line, type "Xfinity Support" there. Called Xfinity, they think it’s a streaming issue right now. These offerings are usually available in triple play packages. Not a device issue since same on two different smart TVs, a roku stick, mobike phone and ipad. Xfinity app goes thru and then a big black box comes up in the middle stating error, try again later yet you can hear the channel you chose but the black square box is in the way 2nd time this month!!!. I too am experiencing the same buffering issues when trying to stream from the Xfinity app on a 4K Firestick. Real-time problems and outages for Xfinity Flex. Taxes, fees and other applicable charges extra, and subject to change. Follow these steps to carry out a power-cycling process on the device safely: Use the remote to switch the Roku device off. Deals to stay connected from fast to ultrafast. Hello @user_m1scvi, Thanks so much for taking a moment out of your day to leave a post on our community forum. Select the Remove Channel option. Xfinity stream and app are only showing GO channels, even when using home Wi-Fi network. Monday, November 7th, 2022 4:10 AM. Safari (latest and previous version)* (Mac OS X only). It offers over 15,000 hours of content, with hundreds of television series and movies, as well as compelling live and On Demand content across news, sports, late night, and reality. Trying to watch cable on my firestick and it is saying that it needs an update. Be sure to speak one to eight inches away from the microphone. Comcast, known as Xfinity, covers most areas in Indiana. Wednesday, January 17th, 2024 5:59 PM. For over $200 a month, this is crazy. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Bainbridge Island and surrounding areas. Move closer to the wireless router. iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y. (NOTE: Running Setup TV does NOT perform a Factory Reset. Find the Xfinity Stream app in the list of installed apps. Please check out Learn more about our paid Xfinity X1 and Xfinity Flex apps and Available networks to livestream in-home and out-of-home with Xfinity Stream While we’d like to make all content available to you through …. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. However, when I attempt to live-stream to Twitch, I lose connection every 5-25 minutes. Only correction is to exit out of current stream, and re-select. Option 1: Using the Samsung TV remote: - Navigate to Menu. On most LG TVs you can do that by: Press the Home button on your remote to access the home menu. Youtube outages reported in the last 24 hours. Comcast insists that the problem is my modem isn't compatible with their cloud dvr. Users started reporting the outages right around noon on Sunday, …. For additional help on X1, press the A …. Over 24 hours to fix this problem, Sad. We apologize for the inconvenience. Delete the app from your casting device. The section above focuses on solving network-level issues. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. To send a direct message you may need to: Click "Sign In". red nose pitbull puppies for sale in california Pay your bill, get support, or connect with an agent with Xfinity Assistant. Stream all the same channels you get on your TV on any device while at home. Sometimes there are bugs in software and when Microsoft fixes it , it will cause …. switching to cellular data) everything works fine. We are aware of this issue impacting multiple accounts, the current solution is remotely troubleshooting the issue. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv. In this article, we'll take a look at the most common Max problems and tell you how to fix them. To watch on a mobile device, you need to use the Xfinity Stream app. After trying to send me to the virtual assistant three time, I was supposedly sent to an agent. Updated Nov 9, 2021, 9:28 AM PST. Downdetector only reports an incident when the number of problem reports is significantly higher than. Bumping, this has been an issue for over a year. When watching tv with X1, the sound drops out for a few seconds frequently. You can use this map to quickly …. Been going on over 2 weeks now on 2 different Roku's that I've never had issues on before. I get Max thru my Xfinity service. I have two different TVs with two different Roku products and common denominator is Xfinity stream app. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. Your equipment may not be compatible. Thanks for reaching out about your Xfinity Stream issue. The estimated time when the outage will be fixed (if available). To start a Direct Message: Click "Sign in" if necessary. Then the picture freezes, but the audio continues. Nov 29, 2022 · Click the "New message" (pencil and paper) icon. Avoid putting your gateway or router in cramped spaces or next to anything that can block the WiFi signal, the best position is in an open, well-ventilated space. fedex express jobs nj Navigate to the Settings option and select it. Paramount+ outages reported in the last 24 hours. Unfortunately, we can't play this video within this market. There is an xfinity feature that confirmed my new tv is supported. After a couple of minutes the 3 dots go away but the blue screen stays and does not go away. Streaming app has many problems latest: Live TV Channel guide does not populate with shows, just displays 3 pulsating dots, also times at top of guide are off. As I have been using these services for over the past 4 years this is really a disappointment as i finally got the service with internet and NOWTV that i want and then they no longer support it. Greetings, @tngrl! Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these issues with ESPN and ESPN2. App Store > streaming > download app > add Xfinity Stream link > WORKS PERFECTLY!!! ( edited) 1. After 1 hour and lots of frustration on the phone, I insisted to speak with level 2 who had me do this in 30 seconds!. If you want to use a wire, check your device. If you’re still experiencing service problems after checking all of your Xfinity equipment cables, use the following resources to confirm that Xfinity has a service outage in your area. This will completely drain power from the TV’s capacitors. If your cloud DVR fills up, we'll make space by deleting your oldest recordings marked "Save until space is needed" first. In my humble opinion, it is the corporate office, and their upper …. Many of these offer free 7-10 day viewings before signing up. Jan 17, 2024 · Official Employee. After that, power it back on, download the app again, and see if you are able to access the newest firmware version. Find outage information for Xfinity Internet, TV, & phone services in your area. issues with your connection as well! We definitley want to ensure all is well in your home. On the right-hand side of your screen, select Filters to narrow your listings by Available Out of Home (TV GO), High Definition (HD), Closed Captioning (CC), and Secondary Audio. They should remove the latest version and reinstall the older version of the software or operating system. Whenever I visit the site I get a note asking . All devices must be returned when service ends. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, …. A cloud-based DVR recording won't play or suddenly stops playing. I have been having this same problem for at least 4 months. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: sam (@samango__) reported 5 minutes ago. I'm sorry to hear you're having issues with the Xfinity Stream app, but you have definitely come to the right place for assistance. But it's seriously time for an update. The support status message states XFINITY will not address problem until 9/12/23 today is 9/10/23 first Sunday of NFL. Navigate to the “Battery” or “Battery & Power” section. The following are other common problems with the Xfinity Stream …. Additionally, specific segments such as Today's Money, Today's Kitchen and Today Throws a Wedding target specific lifestyle issues, and the show's anchors …. In today’s digital age, streaming live television has become increasingly popular. Most streamers lack the Ethernet port required for a wired connection, but cheap $15 USB adapters are available for the Chromecast. This will clear out a lot of unresolved errors in the software and give you a fresh start. Watch TV series and top rated movies live and on demand with Xfinity Stream. scag spindle grease I have been having the same problem with Flex. how far is asheville nc from tennessee border Please let us know if you are still experiencing this concern. This won't work while you're incognito. Firefox (latest and previous version)*. Click the "Direct Messaging" icon or https://comca. Greetings, @user_pt5n65! I hope your week has been treating you well. Comcast will pretend it's local to you and then send tech after tech after tech out. Wait another 5 minutes for the gateway to connect to Xfinity’s network and begin broadcasting a Wi-Fi signal again. Comcast is an American telecommunications company that. Naturally, I thought it was my slow internet choking the video stream. Confirm that the TV is set to the proper input. The latest reports from users having issues in Katy come from postal codes 77494, 77493 and 77449. You can report an issue by going to the Xfinity Status Center. Don't expect it to be easy or straight forward - Nothing with Google is. Forgot to address other question. (Refer to the “Set up Netflix” section on Using Netflix on your Xfinity X1 set-top box for instructions. With the Xumo Stream Box, Comcast and Spectrum are leaving clunky cable boxes behind, with mixed results. iowa snitch list First message is that there is a two minute wait. Xfinity did some updating in our area and this is when it all started. Select Remove channel and confirm. How to fix common issues on Xfinity. One of the most popular streaming services on the market is Xfinity’s Stre. Tuesday, July 25th, 2023 8:40 PM. -Xfinity stream app is working without issues on iOS devices and …. The latest reports from users having issues in Seattle come from postal codes 98101, 98122, 98160, 98144, 98115, 98102, 98104 and 98118. Apple TV: Go to the App Store and download Speedtest by Ookla. Use the right or left arrow buttons to navigate to the gear icon. This has been going on for a while now. Browse your TV lineup plus hundreds of channels you can watch on the go. When I tried using it today, it says "This device . Multiple browsers, reset cache and cookies, restarted browser, tried my phone browser too, even restarted my PC. I have tried multiple TVs and multiple channels with the same issues. The other dvr box variably shows everything or the more limited set of recordings. Power off your smart TV and unplug the power cable from the power source. Initially, 3 months ago, it was the perfect alternate, no buffering. I have deleted the app numerous times, turned the devises on and off and nothing seems to work. Again today 11/16- streaming on TV with roku stick does not work. I belive my modem registered since I am renting it from Comcast. Check your connection: Run a speed test on your device and compare your results with our recommendations. Set up appointment for house call. Comcast Xfinity is the largest cable. I have the same problem with my Samsung Galaxy 3S tablet. Select the specific device having issues. We might go for a couple of weeks and be just fine, and then the problems reappear, like now. Problems in the last 24 hours in Bainbridge Island, Washington. Release the Voice (Microphone) button when you've finished the command. Only the Xfinity stream app is having issues on our Roku. As for navigation of the app, the online guidance states "swipe left to right to open the main navigation, and tap All Channels under Live TV. Unable to Update Parental Controls. When the video catches up to the point where the file has been streaming, there might be a delay. Click the "Peer to peer chat" icon. This article will assist in getting started with the Xfinity-tv-mobile-app. The problem appears to have started after the Xfinity Stream app update in late October. It was flaky (invariably required me to login twice, etc, but it functioned). We strive to bring you TV shows and movies you want to watch, whenever you want to watch them, but on very rare occasions we do experience a service outage. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Reboot your router and the device you’re streaming from (computer, tablet, phone, etc. Select the Cached Data option and confirm the deletion when prompted. Don't have the app? Download now. Switched to Xfinity stream about a year ago and have been having the same sound issues as being discussed in these forums: sound goes out of sync, sound gets loud, sound gets soft, etc. Never miss your favorite shows!. This should resolve the syncing issue. Xfinity Stream app is up and running now without issue!! 👏🏻👏🏻🥳 @ClownBaby same exact problem. • Start watching right after order, and get your full set of. • Download your recordings and movie library to watch offline. Be prepared and stay informed with real-time text alerts. You got to watch it on your iPad thru the Xfinity stream app and you can get through the first segment. The "To:" line prompts you to "Type the name of a person", but don't do that. Xfinity Stream is not available at the moment. Hi there, tons of people including myself have issues with the Paramount Plus app streaming on Xfinity. north node conjunct neptune synastry No VPN to interrupt and still no luck. ’s Xfinity Stream app suffered an untimely outage Sunday, crashing around much of the U. solar fence post caps 4x4 Xfinity Internet service (any level). Disney+ outages reported in the last 24 hours. Then a recording told me nobody was available. Verify all power cords are connected and plugged into a working outlet or power strip. The best way to fix most issues with your Xfinity Stream is to restart your Roku device. On Sunday afternoon, some customers experienced issues accessing programming on the Xfinity Stream app. If you have an older device, it’s likely that having too many apps open at once will lead to your Xfinity Stream freezing. If you’re still having a problem, please continue to hold for support. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. That problem is this black screen issue is happening randomly about every few weeks. Enter your sign in information, click the “Sign In” button again, a. Clearing the cache and data of the Hulu app can resolve streaming issues caused by corrupted data. Only a fool would do that more than once after having a rep not solve the problem but instead try to upsell you extra services. Subscriptions required to access Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+. mini storage units for sale near me Hello @user_dd5184, have your NBC network concerns been resolved or do you still need assistance in troubleshooting? I no longer work for Comcast. You'll be notified upon resolution. Learn how to access the Xfinity Stream portal, register your computer and use the portal's main features. In my humble opinion, it is the corporate office, and their upper management that are to. o'reilly parts stores near me Some are more delayed than others. Goto the Apple App Store on the iMac and download a streaming app. The range of broadcasting includes live sports events, talk. Depending on your equipment, professional monitoring may switch to cellular backup. I've tried rebooting, checking the cables are not bent in anyway, calling customer service. However, like any mechanical device, they can encounter problems over time. At first I thought it was an Xfinity issue. Comcast even ACKNOWLEDGED that it was an issue between Xfinity and Hulu but still only offer troubleshooting steps. Restart your device, open the Xfinity Stream app, and see if the app recognizes that you're connected to your home network. So I put in a complaint with Xfinity tech support. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or. Then shut down & Restart your TV, and it should work. Add DVR to never miss your favorites. Sunday, November 12th, 2023 11:30 PM. " Please stop putting up this useless message when that isn't the problem. I am an Official Xfinity Employee. By selecting Accept all, you consent to our use of Cookies. * Required Field Your Name: * Your E-Mail:. Apple TV outages reported in the last 24 hours. For the past few weeks the same problem been happening but I thought nothing of it. I know how important it is to ensure you are able to watch the channels you want. And turn any screen into a TV with the Xfinity Stream app. Nov 9, 2021 · Fix #7: Close All Other Open Apps. Fix #7: Close All Other Open Apps. The latest reports from users having issues in Danbury come from postal codes 06810. Photo by Jeff Fusco/Getty Images for Comcast. View Channel Lineup Pair Your Remote System Refresh. Sep 10, 2021 · In nearly all instances you must start from the beginning and try to figure out where you were in the program. When asked, register your device and sign in with your Xfinity ID and password. - As you are typing a drop-down list appears. " I uninstalled and downloaded again, still get the same message. Stream your favorite shows and movies anytime, anywhere! We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. I currently have both Xfinity Cable and Internet services from Comcast. I’ve been dealing with the same issues for at least 6 months. Type your message in the text area near the bottom of the window. In today’s digital age, a reliable and high-speed internet connection is essential for staying connected with loved ones, streaming your favorite shows and movies, and getting work. General troubleshooting steps for all Xfinity services. There is an SNY app, but of course, Xfinity is not an approved provider! I have constant buffering problems on my LG TV, my Samsung TV, my Amazon Fire Tablet. Jan 27, 2022 · The "To:" line prompts you to "Type the name of a person", but don't do that. Xfinity Stream · Xfinity Home · Xfinity xFi We have been Comcast @chamberscreek Our team can help you with your internet issues today as . pfsense docker Disable battery optimization for the Xfinity Stream app. Now it's happening about once a week. Available to all customers, even those without Xfinity TV service. Find solutions for common issues with Xfinity Instant TV, such as watching programs on the go, downloading recordings, and accessing channels. The TV stations, Movies and Videos either hang or I never get beyond the Apps initial page (Stream & Peacock). Phone & Internet Service Providers More ». The program covers important issues with key figures from around the world and a wide spectrum of topics, including medicine, finance, consumer issues, computer technology, …. The LG TVs both have the latest version of WebOS that LG has put out. The first, Xfinity x1, is available to all subscribers in the company's coverage area. Select the Text me with updates button. In this article, we will discuss some common. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K. 1 hr later they call saying signal fixed and they would like to cancel my appointment. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. Using the right arrow button, highlight Unlock. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. @Tlinc, Thank you for reaching out to Xfinity Support. I spent 5 to 6 hours on line today with Xfinity Chat live agent for the same issue. As for Starz, the app is separate from the subscription to their channels. Dec 27, 2022 · To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. That's how I watch TV, and so now I can't watch anything. I even just recently re-upped for another 2-year contract that includes HBO Max again hoping that would fix it - but NOPE - no …. Xfinity app stream keeps freezing. First, check the HDMI cable connection. To minimize signal inferference, place your gateway away from: Walls and furniture, including large mirrors. The Xfinity remote should be paired to control your TV. Links to Xfinity Email, Xfinity Voicemail, and Xfinity Stream are also readily accessible.