Xre 00294 Xfinity - Why can’t I watch my purchased movies? Xfinity.

Select Accept and start watching to confirm that you'll now be billed for Netflix by Comcast. Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1. XRE-03092 unable to play video on demand. My box is connected directly to the main feed where it comes into the house. However, I keep running into the message "we couldn't reach your box. The 2024 NASCAR Xfinity Series is the 43rd season of the NASCAR Xfinity Series, a stock car racing series sanctioned by NASCAR in the United States. What some may not know is that Comcast also owns Xfinity, a. This is the second box I have tried, and I have connected boxes that work to the same cable. Just moved to a new place, building is wired for xfinity, when i use my TV in the living room, it works. Multiple times I have gotten an XRE 03059 error, stating a channel is unavailable and to try again later. 21 Best MangaReader Alternatives Read Manga Online Free; Top 10 Viooz Alternatives Sites Updated for 2024; 27 Best Manga Raw Alternatives Read Manga Online Free. how to use certo to detox Tuesday, January 7th, 2020 6:00 PM. Official Response This started last night and would not go away after system refresh and restarts. If you’re using an XRA Large Button Voice Remote, you can press and …. Never miss your favorite shows!. dt466 no power famoid free ig You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Xfinity is a revolutionary new service that is designed to make life easier. Thank you for that information, @laplabs. Learn more about the X1 error message XRE-03131. freeway 15 south traffic I power cycled the box and it threw XRE-00017. The TV box will turn off and start the automatic restart. X1 Error Code: XRE-00257 - The signal is low at this outlet. The concern is not "Home Security Devices And Equipment" help related Topic moved here to the proper help section for assistance. JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you. Learn more about resolving the X1 Error Code: XRE-03134. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. Fix 3: Verify Cable Connections. " All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes. (basically you probably need another tech out). Limited to residential customers meeting certain eligibility criteria. Watch TV series and top rated movies live and on demand with Xfinity Stream. To resolve this issue, you may need to exit and relaunch the X1 app. The phone support already tried refreshing the signal and I had a tech scheduled to show up today but they didn’t make it. how old is scotty from baddies Upon boot up the box showed a XRE-00253 code. Make sure the remote batteries (AA) are installed and your TV and Xfinity X1 TV Box are powered on. You could try a System Refresh option through those as well; hopefully for a resolution. If you have not already, please review both the Posting Guidelines and Rules here on the sub. So, you’ll have to close the current Xfinity account and create a new one for fixing this. Learn how to resolve error code XRE-03090 — Sorry, we’re having trouble connecting. Troubleshoot your Xfinity On Demand issue from a list of common error codes. Press the power button once more to turn your TV Box back on. Ensure all of your TV connections are tight ,if applicable. ; Select the “New message” icon, which looks like a pencil and paper. Let us know if you are still having issues. Turn on your TV and wait for the Xfinity box to reboot. All of them are experiencing this issue with accessing DVR services. Discover the Xfinity Channel Lineup currently available in your area. The rep suggested I swap the box out. Select Saved from the Main Menu. Learn how to troubleshoot the XRE-02022 — Voluntary Disconnect — Xfinity X1 and Xfinity Flex error message. I tried to unplug all devices, then powered up router and modem, then …. Then, check for Xfinity server outage and restart …. I am paying hundreds of dollars per month to comcast and the lack of response, the ability to talk to someone, and the lack of assistance is very frustrating. How do I use voice control? Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. If you are tech savvy, you can go into the default web address for the gateway, and under connections, you'll see Wifi. The box arrived but would not work saying "Device needs to be …. Got service last summer, but only used internet up until today (didn't have a TV, and just used Xfinity streaming). Then type in the three-digit code on the TV screen. Instead, type "Xfinity Support" there. Learn how to resolve X1 error code XRE-00110. We regularly evaluate our channel lineups and sometimes make changes to ensure we're offering a wide variety of content at the best value. Have an issue or a question then first use the search function, and if …. Click Properties (you must be logged in as Administrator, or you will be prompted to log in). apartments for rent in marietta ga with no credit check Equipment: 1 - X1 TV Box (Technicolor TX061AEI Xi6-T) from Xfinity, 1 - Gateway (Voice and Data Modem, ARRIS Group TG1682G) from Xfinity, no DVR services, various TVs tried including 4k's from LG and Sony, TV Box connection to Gateway tried WiFi and Ethernet. History: Problem surfaced around January. It started last night, cleared up this morning and started again about 5 hours ago. Learn about X1 error code XRE-03050. I have two 4K TV's and one of them has been using an XiD-P. Once the TV turns off, press Setup to lock in the code. If selecting Restart Now by pressing the OK button on your remote control does not resolve this issue, you may need to restart your TV Box by performing the following steps: Press the Power button located on the front of your TV Box for two seconds. Learn how to resolve the X1 error code XRE-00264 — We're having trouble connecting to X1. Learn more about the error message XRE-03127. To fix the Xfinity flex XRE-00250 error, first, examine the HDMI connection and verify the service activation status. I randomly keep getting XRE-03062 when tuning to select channels. Enter the last four digits of any phone number listed on your Xfinity account. There’s probably interference (ingress/noise) somewhere in the cable lines. I think we did manage to enter the last four of the phone number once, but now it just goes to another error screen with one of three codes: XRE-00305. In response to your edit, It does list the X1 main box as connected, Here, and I refreshed yesterday when this issued first happened and can not refresh again. Press Enter to send your message. Click Check Email or Check Voicemail. Jul 2, 2020 · I'm happy to to report that, after more than a week, my live TV channels have finally been restored. After going through the setup process I got the purple screen with message “Let’s get your entertainment back up and running” XRE-03007. You can also manage your account and appointments with the XFINITY My Account app or web link https://comca. Find more information on the XRE-50250 error message that Xfinity TV customers may experience. Click on the account icon in the upper righthand corner of Xfinity. If that doesn't work, try restarting. Type your message in the text area near the bottom of the window Press Enter to send it. Learn how to solve the X1 Error Code: XRE-07002 - "Sorry, we're having some trouble" error. At this time, the Voice Control feature is not supported on your TV Box. Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. X1 TV Boxes with a power button: Press and hold the Power button on the front of your TV Box for two seconds. Self-installation kit, my roommate did it for me, neither of us can figure this one out. Look in the Device Settings menu for an option called " System Refresh " or " System Restart. Xi6-T - 3 pcs ( I have four 4K tv sets in home ) 3. The box claims to have done an …. The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On. If not, post your question and get answers from Comcast employees and/or customers like you. It has two dots only, on the bottom button left hand side. Learn more about X1 error code XRE-00256 — The signal is very low at this outlet. I see that the amazing Bruce gave you some documents and suggestions on what the issue maybe. Answered by Dustin Stroh in 36 mins 3 years ago. Learn how to resolve the X1 error code XRE-00258 - Something's not quite right. For more information, please see Restart your X1 TV Box. Release and wait two additional seconds. Two techs came and installed all new …. Visit My Account online or download the Xfinity App, the choice is yours. Fix 1: Check Your Internet Connection. The following tips will help you get the most out of your customer ser. To initiate a Direct Message with Xfinity Support, follow these instructions: If you're not already signed in, click on the "Sign in" button. craigslist central michigan atv • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Voice commnads work, occcasionly it will say that it cant connect to x1 platform/internet. Learn how to resolve the X1 error code XRE-03091. Your service should come back on within a few. Make sure the TV Box hasn't been moved and is in a position to receive a WiFi signal. Release the button and wait for a few seconds more. Say, "Restart TV Box" into your Xfinity Voice Remote. Ensure all of your TV connections are still tight, if applicable. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. I have reset the box twice and nothing has changed. Find more information about the XRE-40250 error message that Xfinity TV customers may experience. To restart your modem, unplug it from the power outlet for 30 seconds, then plug it back in. Re: Error Code XRE-03010 and XRE-03121. I don't have a cable that long. Learn what to do when you see X1 Error Code: XRE-06004 Something's Not Quite Right. This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. After several calls to Comcast tech support over several days and running many tests, I could not watch VOD from my second STB. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. I was told to wait until the morning when the problem would be fixed. After swapping the box, I've had persistent issues with all of my live channels. To restart your router and TV boxes, turn them off and on again. Another XRE-00294 Solved Got service last summer, but only used internet up until today (didn't have a TV, and just used Xfinity streaming). The RDK stands for Reference Design Kit, a preintegrated software bundle that comes with all X1 boxes, whereas XRE stands for Cross-platform Runtime Environment, which is platform-independent. On the next screen, enter your password and click Sign In. 95/mo and get a free Xfinity Mobile Unlimited line for a year. If the issue persists for more than one hour, follow these steps: Select Try Again on-screen. I'm sure the issue was with my past due balance. Learn about Error Code: RDK — 03046. To start a Direct Message: Click "Sign in" if necessary. (xg2v2-s) for a new box (xg1v4-a) and I cannot get past the initial set up. Here’s how you can refresh your Xfinity box: 1. Watch the ESPN App on Xfinity X1 and Flex. rolies auto sales llc polaris rzr nada My household is a big football fan as well and we know the importance of having a reliable connection during the games. Business, Economics, and Finance. It goes through about 5m of "welcome" then says "that didn't work" and throws a new code. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Proceed to plug it back into the electrical outlet. Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. It will usually last the night and then do the same thing the next day or so. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. winchester sx4 aftermarket parts wgu d076 Is there a workaround to make the Flex device recognize the network?. ; In the recipient field, type “Xfinity Support” and …. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. I went ahead and paid that and still can't rent any movies. kubota b1550 loader for sale Follow these steps to configure Windows 10 network settings on your computer. The trouble was caused from my XFinity box. Pixelated/Frozen Picture, Green screen, no audio, non responsive remote and XRE-03097. how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE. The box arrived but would not work saying "Device needs to be activated" No amount of work from phone agent(s) could get it activated so they escalated it. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first/last name and full address so we may …. Ends up with the new XFinity box that has the bells and whistles to get my new streaming services to work on my older TV corrected RDX-03033 issues. I keep getting the same XRE-00002 message. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. On Friday Oct 2, any show recorded after Noon were unavailable via the DVR but could be viewed with their PC web app. Control your audio/video receiver or soundbar’s volume and power from the XRA Large Button Voice Remote. My TV box has literally been out since early in the morning and my service still hasn’t been working, it’s nighttime and no resolutions. If you think you're seeing this message in error, restart your TV Box. Sometimes it doesnt work and then I just uplug the cable box for 30 seconds and plug back in and it will run thru its reboot process and in about 20 min the TV comes back on. The Disaster Recovery Image will launch. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. This is the 2nd time in about a week this has happened. Si cela ne suffit pas, fermer le terminal, tenir le bouton pour allumée sur le terminal 2 secondes. kissimmee apartments for rent by owner Check availability at your address and customize your new Xfinity plan. Allow us to address these issues comprehensively. Tuesday, April 9th, 2024 3:20 PM. To sign in to Comcast email, visit the xfinity. By selecting Accept all, you consent …. While your router is on, use a small-tipped object like a staple or pencil to hold down the reset button until your router’s lights flash. Plus, with the X1 Voice Remote, you can find games fast, change channels, and more. It’s a cloud DVR problem although a friend who is still on a local DVR set up is having issues albeit a little different (eg shows will play but stop after a few minutes). XRE-03007 refers to a billing code not enabling the box or a balance due that has suspended service. In the meanwhile, you can catch the streaming on the Xfinity mobile app or the website. Com JA: Anything else you want the TV Expert to know before I connect you? Customer: no. First, place the remote into Setup mode. With their 24/7 customer assistance, you can get help with any issue you may have. Moca light on the gateway should be off. 2005 toyota corolla fuse box diagram I hope I’m not jinxing myself, but I’ve only had the RDX-03033 problem once during the set up of my new XFinity box. Xfinity Assistant - Get 24/7 assistance for your questions. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Can you please tell me a little more about when or where you are seeing this error? XRE-00250 is a sort of activation issue, but it can also be fairly generic. We would like to show you a description here but the site won’t allow us. Guide works, apps work, some PPV, but none of the Roger's channels. Learn how to resolve the X1 error code XRE-00263 — This device needs to be initialized before we can continue. How to Reset Xfinity Remote XR2 X11 Remote Control. The "To:" line prompts you to "Type the name of a person". I've restarted my Home Gateway. com to see if channels are affected in your area. After several calls to Comcast tech support over …. If a device is shipped to you, you can visit a local Xfinity Store, local UPS Store, or print a return label from our Digital Return Center. Xfinity Error Code Xre-03059 are a theme that is being searched for and liked by netizens these days. Says, something is not working. Click on “ Device Settings ” under the Settings menu. Shop Xfinity Double Play Bundles & Packages. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv. Since call center tech support could not resolve it, I went to the cable store and got a new secondary box but had the. On a side note, my DVR on another box is not showing the titles anymore in the scheduled, but rather only the episode number. Choose Recordings to display a list of recordings. Xfinity Support information "4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV" indicates 4K UHD /HDR content requires Xfinity X1 XG1v4 (AX014ANM) or Xi6 TV box. XRE 00250 “Something is not quite right. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. Learn what to do if you receive the XRE-10000 error message. I tried to ask questions, but he just seemed annoyed. Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. A full day later they got it up and running and it has worked fine until about 12 days later when I returned the old box to Xfinity store. Xfinity internet is one of the more popular broadband internet providers across the country. When it comes to troubleshooting technology issues, encountering error codes can be frustrating. Option 2: Wifi connection issues Move closer to your router (if possible). I could watch VOD from my main dvr box with no problem. A user posted something regarding this same problem at 6:02 PM. Press the Power button once more to turn your TV Box back on. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the. • Select "Xfinity Support" from that list. Other information: I enabled MoCA on my Gateway and have no other set top boxes. Learn about X1 error code XRE-00251. I recently got a new 4k capable box. As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box. But other channels like NBC are OK to watch. Learn how to resolve the X1 error code XRE-00018 — Unable to tune to channel. It’s the internal network that allows the smaller boxes to use tuners from the modem/Larger boxes. Then hit 9-9-1 on the remote and look for the light to flash green twice. I'm happy to to report that, after more than a week, my live TV channels have finally been restored. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. This morning, I unplugged the regular box and took it into the nearest Xfinity store (40 miles round trip) and turned the old box in for the DVR. The box arrived but would not work saying "Device needs to be activated" No amount of. " When I try to view my plan, it says "Looks like you already have an order in the works" which has been the case for about ten days now. Try bypassing the amp with a splitter temporarily. has trish regan lost weight Internet service does not seem to be affected. I'm now getting XRE-06014 on just a few of my recordings, not all of them. @PamoTN Thanks for reaching out via our Xfinity Forums. Learn how to resolve the X1 error code XRE-00259 — We're having trouble connecting to X1. Long story short, I had a working Pace PX022ANx in LR and a working Pace PXD01ANI in Master. A third-party source like Downdetector is also reliable since it compiles community reports to have a more on-the-ground picture of what’s happening. Choose a two-product bundle from Cable TV, Internet or Voice to meet your needs, at a price you'll love. I have some movies recorded on my DVR that I have had on there for a while and have watched several times. This includes your modem, router, and any TV boxes you have. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account. Enter your sign in information, click the “Sign In” button again, a. Select "Xfinity Support" from that list. I just got a new TV Box and it is giving me this code. Let's test the speed to your device. For more information, please see Restart. This was "tell the customef something because I have been on the phone for 30 minutes with Tech support and can't get it to work and want to leave' issues. For more information, please see Restart Your X1 TV Box. We would like to show you a description here but the site won't allow us. com and click the Check TV Listings link. For Xfinity On-Demand users, we truly empathize with your concerns, especially those related to customer support responsiveness. TV boxes and Comcast gateway have been restarted several times with no improvement. Sunday, July 23rd, 2023 3:27 AM. The gateway is interfering with moca. Customers also complained about the issue on Comcast’s X1 customer forum, with errors labeled “RDK 00104,” “RDK 03006, and “XRE 00250. Mar 4, 2021 · I have the same issue. We'll measure the speed from our servers to this device. We are getting the XRE-03056 message constantly on our living room box, less frequently on the bedroom box. • Click the "New message" (pencil and paper) icon just to the right of Conversations. If you’re unable to unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote, or hold down the power button on your TV Box, if applicable. 2002 nissan xterra knock sensor location Same issue other people have had. Get a xfinity technician to come over to your place. Learn more about the X1 Error Code: "XRE-22 SRM-20 — This TV box is unable to play this content. I am never able to restart or reboot the box via the xfinity app. we got the box connected to outlet and tv, get to the point where it as if we still want to use voice (no, the resident is very hard of hearing) got to the point where it ask us for verification and we selected another method and inputted our account and. Have you had a chance to look at those?. When I click Restart TV Box, it says "This feature is only available to Xfinity TV customers. I swapped coax cables (twice) - did not fix it. Now when I try to use my Flex box it takes a really long time to boot up and finally ends up at a black screen; if I push a button on the remote. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. This created a new xfinity account for my new apartment. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. You can select to Ask the Xfinity Assistant or Search for the error code in support articles. Here are detailed steps to direct message us: Click "Sign In" if necessary. The only thing on a user level you can try is to unplug the power cord from the back of the Xfinity box for 30 seconds- and then plug it back in to fully reboot the box. Error message: Yikes, that didn't work Check your Internet connection and try again. Thursday evening 29 Sept Xfinity had an outage in our area probably due to storm winds. Learn how to resolve the error code XRE-03096. I swapped locations of the hdmi cable (other devices work in the locations) - did not fix it. campers for sale in georgia under $5000 Seeking Assistance: Your Path Forward. Learn about Error Code: RDK — 03044. Learn how to resolve error message XRE-22 SRM-9004 — Unable to Play Video. We are met with the XRE 10007 error, "something has gone wrong". XRE-22005 Error unable to connect Bluetooth speaker. Tuesday, January 2nd, 2024 6:17 AM. Page Loaded - Xfinity Speed Test - Check Your Internet Speed. This code denotes a MOCA issue. Online support says this box is showing active status. Purchase our Regular Season Package for only four payments of $37. How to Fix Xfinity Error Code RDK - 03030 | Fix RDK-03030 - Unable to Connect to XFINITY TVCostumer Support:https://www. There is a risk you purge a recording you may want, but this will not delete your local. Now, press it again to turn the TV box on. • The "To:" line prompts you to "Type the name of a person". THANK YOU IN ADVANCE! Generic signal issue. A couple of weeks ago, I went to the local office and exchanged my XG1v3 DVR for an Xi6 wireless box, leaving me with one Xi5 and the Xi6, and my account supposedly switched to ALLIP to support this (the manager of the office confirmed she had the same setup and no issues). With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. My dad was mad and said that's unacceptable and should have someone come out within 24. Learn about the XRE-22 7007 error. Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. Turn off your TV and unplug the Xfinity box from the power outlet. However, in my bedroom, it's not functioning properly. It may take a few moments for the TV Box to restart. If you continue to experience issues, please contact us using the method that is most convenient for. Wait for at least 60 seconds before plugging it back in. And I have code XRE-00294 Click try again, wash, rinse, repeat. Saturday, January 14th, 2023 5:36 AM. X1 Error Code: XRE-00250 - This device needs to be activated before we can continue. Why could the customer support peoople tell me to do that? I am furious. This can often fix common issues. To do so, log on to your Xfinity account and navigate to the Xfinity Assist. Press and hold the Home button. Release the button and wait two additional seconds. I changed plans and I can't see some channels I get xre 03121. Set the TV input to the input connected to the Xfinity TV Box. • Type your message in the text area near the bottom of the window. This is the worst cusotmer support I have ever …. Saturday, December 2nd, 2023 4:27 AM. The phone support already tried refreshing the signal and. Says to check By chatting and providing personal info Customer: says to check xfinity. As a long time customer, I ordered the additional services (I already have cable internet and smart phones) from Comcast/Xfinity. Access WiFi hotspots on-the-go: $10 for your first 30 days. If you could please send me a Modmail message with your full name and full address. The X1 entertainment experience will change the way you watch TV. citing textual evidence practice pdf To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. What is point of hours of head ache dealing with customer service taking a day off for a tech to come just to have stuff randomly start to work. • Type your message in the text area near the bottom. X1 Error Code: XRE-22 SRM-901F - Subscription Required. Keep i and the Home button pressed for about five seconds. With so many options, it can be difficult to know where to start when l. The weird thing is that I can record a program from one of the 03059 channels that is unreachable, and it will record perfectly. Xre-00314, xre--00314 tv will not restart, yes i have unpluged both boxes waited 5min turned back on several times i - Answered by a verified TV Technician You can call 1-800-Xfinity(###) ###-####. Find help & support articles, chat online, or schedule a call with an agent. I’m swapping an old box (xg2v2-s) for a new box (xg1v4-a) and I cannot get past the initial set up. When this error occurs, you will see the following message on …. I am getting 03059 on nearly all channels below 1411. When this error occurs, the following message will appear: "Sorry, we’re having some …. If that still doesn't work unfortunately the only option is to contact comcast. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Finally read where all I had to do was to talk into the microphone to change the channel. Learn how to use the admin tool and change your WiFi network name and password. Unplug the modem completely and restart the boxes. Started getting pixelation just as the weather started turning bad (winds and rain). I'm very sorry for the inconvenience you are experiencing, and please be assured, we'll get you taken care of. Solution 3: Creating a New Account. If you can't unplug the TV Box, say "Restart TV Box" into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. Learn how to resolve the 'XRE - 00285' error code that may appear while activating a new X1 TV box. When it comes to customer service, Comcast is one of the most reliable providers in the industry. Check scores, get stats, and track multiple games right on your TV, all while watching another game live. As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399. New box fails at initialization. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Errors XRE-00071 and XRE-00294. Plug your modem’s power cord into an electrical outlet.