How To Factory Reset Arris Modem - Why the difference in speed with my cable modem?.

Open your browser and access the login page. Is there any other way to get the password or reset the password? Or even factory reset the modem without going through the gateway? Locked post. To reset your Arris TM1602: Find the reset button on the back of the modem. The default SSID is listed on the Wi-Fi cable modem label on the bottom of your Wi-Fi cable modem. Choose factory Wi-Fi name written on the sticker located at the routers bottom cover. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the rear of your T25. Just hold the WPS button in for 60 seconds until you see the light start flashing. hesi comprehensive exam quizlet The process takes about 12 minutes to complete. It works with Comcast, Spectrum and Cox and comes with a two-year warranty. An unprompted ISP’ Factory Reset,’ old hardware, or worn cables will cause your Arris modem to keep resetting. kian caldwell obituary We asked technology experts and IT departments for their recommendations on the best modems and routers o 2023. Follow these steps to learn how to find MOTOROLA router factory password. Put the internal battery back in if you have one. The router reset button is located on the back of the router. Remove the power cord from the outlet in the wall or extension cord. Carefully insert the tip of a pen or an unwound paperclip into the reset switch and press on to it. You can use the reset button on the Arris router to factory reset the Arris modem. I have factory reset the modem countless times and not sure whether I should just buy a new one or try a different brand. Afterward, your modem's memory will be wiped clean, and all the settings and passwords will be reset. This can be accomplished by holding down the Reset button. Overall, the Arris SURFboard G34 is a reliable and efficient router that provides fast and stable internet connectivity. how much is premium gas at sam's club How do I Factory Reset the G34/G36 Gateway to default settings? Answer. Network name and password will be reset to default. Open the SB6183 Web Manager (see Start the SB6183 Web Manager). It works with all of the country’s top cable Internet providers. Touchstone TG1672 Telephony Gateway User's Guide. Four Ethernet ports for connections to non-wireless devices. It will be labeled reset and looks like a small pinhole. You will need to know then when you get a new router, or when you reset your router. Hello, I am having constant issues with packet loss. 2 View the SB6183 product information. Locating local internet providers. After the cable modem is successfully registered on the network, the Power, Send/Receive, and Online indicators continuously indicate that the cable modem is online and fully operational. Learn how to set all ARRIS Touchstone DG3270 settings to factory defaults. Monitoring Your Cable Modem and Connected Network Reboot Your Cable Modem To reboot the SB6141: 1. 3 February 2015 Touchstone DG2470 Data Gateway User Guide 31. Installing the Gateway ο Two M3. Reset button - Press the Reset button to reset the box. In some cases the T25 Cable Modem may need to be power cycled to regain functionality. Now, to access the login portal, you will have to enter the Motorola router’s IP address into the browser’s address bar. Connect one end of an Ethernet cable to the WAN Ethernet port on the BGW210-700 Broadband Gateway. dressler's funeral home atlanta Wait till the modem restarts and turn on. Where to find the first password for …. Cable - Connect a coaxial cable line to this port. I've heard that sometimes it'll let you access the web interface until it picks up . To factory reset RG, remove the battery if one installed, depress and hold red button back of RG till only have green power light (about 15 seconds). Unplug for 10 seconds will do a reset. Resetting the SB6120 to its factory default. My mistake in this forum but I did not do that on the modem. 0 router is a networking device designed to provide high-speed internet connectivity to users. Connect the coaxial cable to the modem. How to Hard Reset ARRIS TM1602A: Make sure your router is plugged in. If your router doesn't have a reset button, you will have to reset it using its configuration web interface. The Web Manager is used to view and monitor the network configuration settings and operational status of the SBV3202 cable modem. If this message appears, click the OK button. If you let go before 10 seconds, the gateway will reboot, but it won't reset. i go to the "my files" , "sdcard", "downloads" icons. 3 Page 29: I'm Not Getting On The Internet (Wireless) 3. Step 3: Wait for a couple minutes to make sure that the router will not have the power. Firstly, unplug the power cord from the ARRIS NVG448BQ router. Wait for the gateway or modem to restart and your Broadband light to …. 1)" addresses, which "cant be reached". After a brief pause, the first three. Hard-reboot your machine (hard boot means turn off with the power button, wait 10 seconds, turn back “on”). This will take you to the login page of Motorola modem. I have an Arris DG-2470 modem/router combo. Note: before I applied the new setting I did screenshot this page and the "Advanced --> Broadband Connections" page. Document Includes User Manual Users Manual_rev. By default, this option is set to YCC 4:4:4. Press and hold the indented Reset button for 10 seconds or until the front panel LEDs flash. Ensure your modem is plugged in and connected for the modem for the duration of the modem reset process. 1 cable modem provides ultra high-speed internet access over the broadband connection on your home or small business network. This WILL return your BGW210-700 to its factory default settings. The other most popular option is to reset your Arris modem. To restore factory defaults, press and hold the indented Reset button for over 10 seconds or until the front panel LED flashes. 8 Monitoring your cable modem and connected network. With the router powered on, press and hold the reset button for approximately 10 seconds using a paperclip or pointed object. Tap the box for the Internet Service Provider that is used, then tap the Next button. To initiate the reset process on your Arris modem: Locate the recessed reset button at the back of the device. This document describes how to change the default admin password. CAUTION: This process will clear all …. Follow the steps and video instructions for each option. Make sure DHCPS-Fixed is selected. Touchstone TG1672 Telephony Gateway User’s Guide. Insert the paperclip in the reset hole after powering on the modem. reboot the cable modem or reset the cable modem configuration settings. 6 June 2017 Touchstone TG3452 Telephony. Factory resetting the modem will erase any customized settings. A regular power cycle didn't fix the problem but a single factory reset did. Touchstone TG4482 Telephony Gateway User Guide DRAFT Revision 1. In some cases the SBV2402 modem may need to be power cycled to regain functionality. craigslist tulsa free stuff Chapter 6: Managing your telephony cable modem and connected networks Reset the T25 configuration using the Reset button To reset your T25 configuration back to the factory default settings: 1. Pressing the Reset button does not reset the unit to it's factory default setting, but restarts the modem as if the unit was power cycled. Press reset button for 30 seconds. If you found this helpful, click on the. Is your internet connection not working? You may need to reset your modem. This button is recessed to prevent accidental resets of your gateway. 1 January 2015 Touchstone TG2472 Telephony Gateway User Guide 36 Page 37: Resetting The Router To Factory. window to proceed to the Web Manager on firmware version prior to 9. Upstream The path from a subscriber device to the headend. Next, you will need to log in with the username and password. RGB — The IPC1100 will generate video signals within the RGB color space. How to Hard Reset ARRIS TG1682G: Make sure your router is plugged in. This document describes how to reset the mAX Router to the factory default settings by pressing the reset button. 25K views 11 months ago #arris #routersetup #router. If you`re still having problems, you can factory reset the modem instead (don`t forget to powercycle it; turning it off & on). Use your hand to tighten each connector. Check also ARRIS WBM760A factory login. The default SSID is listed on the Wi‑Fi cable modem label on the bottom of your G34/ G36. Keep in mind that a factory reset will erase any custom settings, and may cause the Internet to be inaccessible. Red: PVR is recording one or more shows. obituaries in williamsburg va Wait for 10-15 seconds to allow the modem to boot up. This works for all the ARRIS SURFboard routers. This makes it easier to identify. The Product Registration window includes information about enhanced product support, product warranty registration, and promotional offers from ARRIS. After now doing several hard factory resets, I still cannot access the router login page on any browser, using the standard "routerlogin. I need to do a factory reset to unlock my admin …. Click the Reset All Defaults button (as shown below). NOTE: A small window may appear with the following message: This action will restore factory default settings. WiFi extender Users Manual rev details for FCC ID ACQ-X5042 made by ARRIS. After a few test the agent indicated that the modem was still showing not on line. The Arris SURFboard SVG2482AC is a router that features two Modem (RJ-11) ports and four Ethernet LAN (RJ-45) ports, allowing for multiple connections to be established. Insert a pin or toothpick in the hole and p ress and hold the button for ten seconds. Use a pointed non-metallic object to press this. The reset button is small and recessed and is normally a different color than the rest of the gateway's housing. This subsequently runs a full factory reset for the modem. ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. Search for the manual on manufacturer's site. The non-operating (transport or storage) temperature range is from -40° to +60°C. If you have a modem/router combination device, also known as a gateway, you can easily reset it. How to Master Reset ARRIS NVG589 ATT: Firstly, unplug the power cord from the ARRIS NVG589 ATT router. Connect the Ethernet cable to the Ethernet port on your computer. 3:44 · Go to channel · COMO hacer HARD RESET Modem ARRIS (Izzi y Megacable) TG862 | Reinicio de Fabrica. Locate the Reset button on the rear panel of the router. This process resets the cable modem while retaining the configuration information that it is storing. To restore default settings, press and hold the reset button for 15 seconds. The SURFboard SBG8300 is a combination DOCSIS 3. Laat de KPN Experia Box 30 minuten aanstaan. If you forgot your customized login credentials you must perform a factory reset by pressing the reset button for more than 10 seconds on the SURFboard product. A straightened-out paperclip is usually the easiest and most effective tool, but anything similar will work. Therefore, a second device plugged into the modem will not receive Internet access. Reset The Cable Modem Configuration. If the button is located in a pinhole, you'll need to use a bent paperclip or another long, narrow. This is the best method to access the ARRIS Touchstone TG2482 panel for the first time, using a password set by the manufacturer of the router. Now just wait for the router to power on again. Resetting the SB6180 to its factory default configuration will remove all stored parameters learned by the SB6180 during prior initializations. NOTE: The initialization process …. After a short while, try doing the same thing, press the power button and. NOTE: If the Restore Factory Defaults button is not present, disconnect the coaxial cable and then power cycle the modem. This will cause the modem lights to begin to flash and after a few moments, the modem will come back online. home health aide hourly pay Arris SURFboard SBG7600AC2 Pdf User Manuals. The modem will reset to it's factory state, and will go through the initialization process. Factory Reset Switch (page 24) Before troubleshooting:. The script didn't work for me, so I accessed the modem page and looked for the actual reboot button shown in the modem documentation. Unplug the power cable on the back of the Fibe TV receiver. Turn on the set-top box and TV (ensure it's on the correct input setting). Wait for the mod to finish its reset, and all the lights except some should come back on. No, gateways retain activation even after a factory reset. Release the reset button and wait for the device to reboot. The Touchstone DG3450 Data Gateway provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). reddit volleyball team wisconsin In today’s fast-paced digital world, it’s not uncommon for laptops to become sluggish or encounter software issues over time. Press and hold the button for about 30 seconds. The user name and the password will now become the defaults of admin and password. ARRIS provides this guide without warranty of any kind, implied or expressed , including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. dr singer dearborn 6 June 2017 Touchstone TG3452 …. Excellent! You have successfully Master Reset MOTOROLA SBG6580 Arris router. Locate the reset button on your Arris modem. NOTE: If the either of the signal levels are outside of the acceptable range, power cycle or factory reset the modem. Best cable modem overall The ARRIS SURFboard S33 is an excellent choice for gigabit or multi-gig internet plans. Page 15 For two phones, connect the phone cable to a splitter and then to the phones. I have been using my own Arris Surfboard cable modem/router for a while now. The Web Manager is used to monitor the network configuration settings and operational status of the S33 cable modem. How to Master Reset ARRIS CM8200: Firstly, unplug the power cord from the ARRIS CM8200 router. Reset - Recessed button located on the back of your SB8200 can be used to either. Check also ARRIS WBM760A default ip. It's also called a "factory reset" or a "hard reset," and you usually do this by using a small pin to press the reset button on the back of the router. Page 1 Touchstone TG1682G Telephony Gateway User Guide Release 24 STANDARD 1. to/2YqFlHsSim Card Key: https://amzn. In some cases, the SBG6580-2 may need to be reset to its factory default state and clear all of the previous settings. Remove any existing peripherals and attached hardware. Figure 16 – SB6141 Configuration Screen-Restart Cable Modem 2. How to Hard Reset ARRIS Surfboard SB6141: Make sure your router is plugged in. This is obviously unhelpful, but they refuse to help with anything else. 11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility. Find the Reset pinhole on the back of your Verizon router. Factory Reset with the Reset Button. However the online instructions I've seen that said hold in the reset button on the back for 10 seconds did not work. There is a pin hole on the back or bottom of the router …. The temperature range for operation is from 0° to +40°C. pointe d non-me talli c obj ect to press thi s button. Chapter 2 Getting started The ARRIS SURFboard® S33 DOCSIS 3. The 10-digit password printed on the yellow label was actually the default Wi-Fi password - …. If service is not restored, insert a straightened paperclip, toothpick, or similar object into the “reset” or “reboot” hole located on the back of the modem. Resetting the Router to Factory Defaults. Reset button Resets the mAX to factory defaults. The Status screen displays (see Figure 8). Resetear a valor de fabrica el modem, configuración de los canales de WIFI y ajuste de los valores de DHCP. The video above is included in the following blog post on network-from-home. The Touchstone TG1682G Telephony Gateway provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). This is the best method to Power Reset AT&T Arris BGW320 WiFi Gateway. ARRIS SBG6700 AC SURFboard Cable Modem Wi-Fi Router. To do this, locate the factory reset button on the back of the modem and press it with a pin until the modem lights flash. Enter an Old Password and insert the New Password twice. pomona cherryville gang com/roelvandepaarWith thanks & praise to God,. Hold the button for around 15 seconds. to/2DUyuAwLearn how to quickly reset ARRIS Surfboard Modem Routers to factory default settings. Wait a few minutes for the reset to complete. Ethernet - Provides internet access to a single device. This will be on the back or the bottom of your router. Now go to Maintenance or Router Settings on your router. User manual instruction guide for BGW210-700 ARRIS uDSL Wireless Residential Gateway BGW210 ARRIS. View and Download Arris SURFboard SB8200 user manual online. Factory resetting restores original settings so any custom changes (SSID, password, port forward, statics, etc) would have to be redone. registrar lmu 4 GHz radio and 5 GHz radio for wireless 802. No issues with having the modem coming back online with my. Setting the Ubee wireless modem to Bridge/Router mode If you would like to set your Ubee wireless modem to Bridge or Router mode, our step-by-step guide will show you how. 1 - Reset using the reset button. When you arrive at the Arris router login page, use the default Arris password and username below to connect: username: admin password: password. Locate the reset button on the modem. If the lights on the modem or gateway are functioning properly, try restarting it manually by following these steps: Unplug the power cord from the electrical power outlet. The voice line is voice over IP (VOIP). We recommend waiting at least ten seconds before plugging them back in; wait for 30 if you want to be thorough. While it does not have an internal power. Nov 4, 2022 · You need to do a power recycle reset. Most Motorola routers will work with 192. Reset gateway Heads up: Be sure to jot down your custom settings, like your static IP address if you have one, or your Wi-Fi ® network name (SSID). To factory reset your computer, disconnect all peripherals and external devices, such as smartphones, tablets and flash drives. expedia vol The lights on the modem should slowly be restored within a few minutes. Depending on the software loaded on the BGW210-700 Broadband Gateway, holding it for an elongated duration of time may reset the device to factory defaults. 0® cable modem and four-port Ethernet router device. ARRIS SBG10 factory password is: password. View online or download Arris Touchstone DG2470 User Manual Cable Modem Startup Sequence. A Reset Reverts to Factory Settings. " and "The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their …. The easiest way to do this is to unplug the power cord from the modem and wait 1 to 2 minutes. The reset button is recessed to prevent accidental resets. If the default admin login password has not been customized after a factory reset the login credentials are admin (username) and the Wi-Fi Security Key printed on the bottom white label (password). For assistance with setup, refer to article # 18840 - SURFboard Central: Wi-Fi Cable Modem Setup. Do a factory reset on the modem and try it again. This is the best method to access the ARRIS SURFboard SB8200 panel for the first time, using a password set by the manufacturer of the router. You can factory reset your Arris SBG10 in the following way (s) 1. Dec 4, 2022 · Power on your modem by plugging in the power cord. Learn how to set all ARRIS Surfboard SB6183 settings to factory defaults. The LEDs will go out and come back on one, by one. NOTE: If the SB6141 is connected to a router, it is recommended to disconnect the router and connect the SB6141 directly to a computer with an Ethernet cable. Unplug your set-top box's power cord from the electrical outlet. How To Reset Arris SURFboard Router To Factory Default Settings. Restore Factory Defaults - Select Yes, to factory default the gateway. Then you'll need to hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. If you're using a non-Optus supplied modem, see how to set up your BYO modem for help. However, before you proceed with this. walgreens clearance perfume Refer to your Quick Start Guide for instructions on how to connect your NVG599 to your power source, PC, or local area network, and your Internet access point, whether it is a dedicated DSL outlet or a DSL or cable modem. Page 10 Connect the power adapter to the Power port on the rear of your cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch. Factory Reset in the Web Manager. According to TONYDI, I'm wrong. Reset - Use this button to reboot the modem or restore to factory defaults. USB - USB host connector; future support for external USB devices; TEL 1 / TEL 2 - Connects to home telephone wiring and conventional telephones or fax machines. Using the Reset Button Use the Reset button (5), on the back of the Telephony Gateway, to reset the modem and perform initialization as if you power cycled the unit. Use a pen, paperclip or any long and thin object and hold down the button for a while. Press the paperclip in for 3 seconds. Enter the Wi-Fi cable modem Wi-Fi network name or SSID (ARRIS-####) for your Wi-Fi cable modem in the Network name field. Oct 21, 2023 · Reset Arris Wireless Router with The Reset Button. Performing a Factory Reset will erase any configuration changes that have been made and requires the gateway to be reconfigured for Internet access. mAX W21: Cable Modem Internet Setup. In some cases, the SBG10 may need to be reset to its factory default state and clear all of the previous settings. Druk voorzichtig een paperclip of ander puntig voorwerp in het gaatje ‘reset’. To reset the Arris SURFboard SBG10 router to factory settings, follow these steps: 1. This is ARRIS DG1670A Default Wi-Fi …. With your modem still powered on, press and hold the Reset button - found on the back of the modem - for 10 seconds. SBG8300: Troubleshooting Internet Connection power cycle or factory reset the modem. 0 technology, the Arris SURFboard router allows. 11ac Wave 2 Wi-Fi technology, allowing for fast and efficient data transfer speeds. Disconnect the coaxial cable from the modem. Chapter 6: Managing your telephony cable modem and connected networks Reset the T25 configuration using the Reset button To reset your T25 configuration back to the factory …. While holding down the button reset. Where to find the first password for ARRIS router. This button is recessed to prevent accidental resets. The Web Manager is used to monitor the network configuration settings and operational status of the SB8200 cable modem. I am unable to modify any settings on it that . This returns all settings to their default values. Help: Provides a brief description for each screen option and general troubleshooting tips. Eric shows you how to reset an ARRIS SURFboard router to factory settings. There should be a small hole on the back of the gateway. Mesh Extender Quick Start Guide. 1 New Customers configured with a MoCA Adapter. to/2DUyuAw Learn how to quickly reset ARRIS Surfboard Modem Routers to factory default. Locate the Reset button on the back of the device. Page 1 SBG6782-AC ® Wireless Gateway with MoCA User Guide; Page 2 ARRIS Enterprises, Inc. The Power light should turn on immediately. Factory Reset with the Reset button Factory Reset in the Web Manager Factory Reset With the Reset Button Before performing factory reset, remove the SBG7400AC2 gateway from the SURFboard Central app if the app was. Performing a Factory Reset will erase any configuration changes that have been made and will require the gateway to be reconfigured. Nov 18, 2022 · Follow the steps below to reset the modem to factory settings. Flashing Red = Detecting Factory Reset (press and hold the recessed Reset Switch for 1 second to reboot the device and for 10 or more seconds to trigger the factory reset). Reduce connected devices Are the lights on your modem or nbn box flashing or off? See what the lights mean on your modem here. ; Keep holding the Reset Button for a …. The modem can be reset back to the factory default by pressing the reset button or logging into the web manager. "NOTE 2: The admin login is not available on firmware version prior to 1. 0® Cable Modem provides a secure ultra high-speed broadband connection to the Internet for your computer and other network devices on your home or small business network. Telephone Ports - Connect to home telephone wiring and conventional telephones or fax machines. Your cable modem’s configuration is reset to factory default settings. The Data Gateway Is Plugged In, but the Power Light Is off. Factory Reset With the Reset Button. You should see a power connection on the back of each device. How to Hard Reset ARRIS Surfboard SB6183: Make sure your router is plugged in. User manual instruction guide for Telephony Wireless Gateway TG3452 ARRIS Group, Inc. Wait at least 60 seconds and then plug in the router. Enter your zip code below to check out other internet providers in your area. WAN port For connection to your cable/DSL modem or fiber ONT device. Touchstone DG860 Data Gateway User’s Guide Page 41: Troubleshooting. This enables smooth streaming of HD and 4K content, lag-free online gaming, and rapid file downloads. 11a/b/g/n/ac wireless connections; both can. Reset - Reboot the modem or reset the modem configuration settings. You should be using the same address bar where you normally type website addesses. Modem Arris Touchstone TM822AS Quick Install Manual. Reset your Panasonic television to factory settings by using the Settings application, pressing certain keys at the same time or opening the Self Check utility. After the 1 to 2 minutes have. This is the best method to Power Reset ARRIS TG1672G6. In some cases the TM822G/CT & TM822R modem may need to be power cycled to regain functionality. Are you experiencing slow performance, software glitches, or an excessive amount of clutter on your laptop? If so, it may be time to consider resetting your laptop to factory setti. In some cases, the SBG6900-AC gateway may need to be reset to its factory default state and clear all of the previous settings. Also, allows you to reset the cable modem configuration to the factory default configuration and restart the cable modem. When you locate the button, press and hold it for 15 seconds or more. Then the defaults of admin and password will work. To reset the router, you'll need to press this button (while the router is connected to power) and hold it down for about 10 seconds. Excellent! You have successfully Master Reset ARRIS DG3450 router. Aug 19, 2020 · There is no need to call support. Ethernet port For Ethernet device connections (i. If you have DSL service, reconnect the phone cord. Unplug the Arris router from the power source. In today’s fast-paced world, our iPhones have become an integral part of our daily lives. horse breeding gifs This answer - maybe obvious to many of you - was not for me. faster and more reliably, all while providing toll quality Voice over IP telephone serv-. With the paperclip, press and hold the button inside the hole for about full ten seconds this time. The Configuration screen displays. If you can't find the button, search online for the router model you're using. 1 technology to provide ultra, high-speed Internet access in your home or small business network. View and Download Arris SURFboard S33 user manual online. Another type of "reset" you can do is one that sets all of the configuration and settings to their original defaults (just like when the router was new). 24/7 automated phone system: call *611 from your mobile. Page 6 the front panel LEDs on your SBG8300. Then, navigate to the wireless settings section where you. Page 1 Touchstone TM804G Telephony Modem User Guide Release 8 STANDARD 1. Feb 18, 2023 · Check out today's special tech deals:https://amzn. The Arris SURFboard G34 is designed with a sleek and compact form factor, making it easy to fit in any space. Once the power light stops blinking, the unit has been reset and is ready. Plug the power cable into the switch or router, and attempt to browse the Web with your computer. 5835) for technical support ( hours, menu. Open a web browser and type in the default gateway IP address (typically 192. Release and check back in 5 minutes. This is the best method to Power Reset ARRIS Touchstone DG3270. Nick Schuster shows you how to reset a Telstra NBN modem when the internet goes on the blink. craigslist en richmond va Option #2 is open the gateway's configuration interface and browse to Diagnostic-->Resets and go to the bottom of the page and look for . Refresh the page at least twice to identify variations in SNR, Downstream Power Level, and Upstream Power Level. Touchstone TM804 Telephony Modem User Guide STANDARD Revision 1. Turn on the power to the unit again without letting go of the reset button and hold for another 30 seconds after plugging it in. to/2Yg4R2kLearn how to quickly reset the Linksys WRT1200AC Modem/Router to the f. Go to channel · Air Canada Operations | Fenix&. New Arris Access Points: https://amzn. How to Hard Reset ARRIS Touchstone TG3442: Find your router's reset button at the back of your device. Switch your modem off & on again at the power. to/36E6f2W Sim Card Key: https://amzn. You could be facing Downstream issues due to outdated modem configurations, and resetting your modem could resolve this issue. 3 August 2016 Touchstone TG2472G Telephony Gateway. For help restarting your TV set-top box, follow these five steps.