Progressive Claims Adjuster Interview Questions - 20 Property Claims Adjuster Interview Questions (With Example ….

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Last interview for a Progressive Claims Adjuster Trainee on Friday. If there are multiple claimants involved, the insurance claims adjuster should interview each claimant. Business Systems Analyst Interview. I interviewed at The Hanover Insurance Group (Worcester, MA) in 4/1/2012. STAR based questions, name a time where you went above and beyond your duties to help a customer. Progressive Assessments & Hiring Process Preparation - 2024. If you are looking to hire a progressive claims adjuster, the interview process is key to finding the right candidate for the job. 6-7 commonly asked Claims Examiner Interview Questions. 10 frequent non-technical questions for Claims Adjuster Trainee:. Apr 3, 2024 · This detailed review will hopefully help anyone determined to work with Progressive. Some questions require a decent amount of thought. Claims Generalist (Former Employee) - Omaha - March 28, 2019. No drug test required for this position. 3:44 · Go to channel · Claims Adjuster Interview Questions with Answer Examples from MockQuestions. Now, you may choose to get licensed as a staff adjuster or an independent claims adjuster. They want to get a sense of who you are and what your work ethics are. Use these questions to identify a candidate's technical knowledge and abilities. Pretty standard, lots of situational questions and they want you to answer them in their exact format, the STAR format that they provide you so practice that. Two day process where we got to have dinner with employees on first day and then got put in hotel. how much does a 911 operator make per hour It’s important to be able to negotiate and manage a good working relationship with the body shops that you go into on a day-to-day basis. With so many options available, it can be overwhelming to choose the. The assessment comprises three sections; each evaluates different aspects of your work-related competencies and how well you fit with the company's culture. You should have a few scenarios built off of what you saw on Glassdoor that can fit multiple questions. Two round of interviews and a test. 1 Progressive Insurance Progressive Claims Adjuster interview questions and 1 interview reviews. All the questions were behavior based and they wanted STAR. Please note that all salary figures are approximations based. Mention the Main Challenge that You Will Face in this Role. The Progressive employment assessment is taken by Progressive candidates, for roles such as Sales Specialist, Customer Service Representative, and Claims Adjuster Trainee. Salary information comes from 96 data points collected directly from employees, users, and past and present job advertisements on Indeed in …. kept receiving rejected claims. I've been in pharmacy insurance for five years. Answered December 30, 2021 - Claims Adjuster (Former. Read more interview questions at Progressive. Largest commercial auto insurer in America. Search open Claims Adjuster Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claims Adjuster interview questions at Progressive Insurance. Prepare yourself for your Senior Claims Adjuster interview at Progressive by browsing Interview questions and processes from real candidates. Claims Adjuster (95) Auto Damage Adjuster (70) Intern (45) Internship (44) Progressive Insurance. I interviewed at Progressive Insurance (Los Angeles, CA) in 4/1/2021. 230 GEICO Auto Damage Adjuster Trainee interview questions and 211 interview reviews. 1,093 Progressive Insurance Claims Adjuster Trainee interview questions and 817 interview reviews. Below are the steps generally required to begin and advance your Claims Adjuster career. Hourly rates range from $18 to $38. Initial application, online assessment (45mins), phone interview and in person interview (precovid). A lot if not most of Progressive leadership is very nice, and wants to put you at ease during the interview. Describe the drug test process at Progressive, if there is one. I interviewed at Progressive Insurance (New Berlin, WI) in 4/1/2022. The InterviewPrep Team is a highly skilled and diverse assembly of career counselors and subject matter experts. Learn about the interview process, employee benefits, company culture and more on Indeed. There ar two different in person interviews 1 with your supervisor alone and 1 interview with your supervisor and managing attorney. Comments1 · A day in the life of a GEICO Auto Damage Adjuster · Behavioral Interviewing at Progressive Insurance · Become an Auto Claims Adjus. Founded in 1937, Progressive is one of the largest insurers of vehicles in the United States. When you report a claim, we'll gather some basic information, then assign a claims rep to you. Comments ; Claims Adjuster Interview Questions with Answer Examples from MockQuestions. A Progressive Claims Adjuster Trainee earns an average salary of $46,582 (USD) per year. Python has gained immense popularity in recent years, becoming one of the most widely used programming languages. Independent claims adjusters are often referred to as independent because they are not employed directly by an agency, reveals Investopedia. Of course all the questions I practiced weren't the ones they ask. Reviewed education and relevant work history. contact hra nyc Salary information comes from 96 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36. You want to make sure you leave a lasting impression on the interviewer and demonstrate your skills and qualification. I graduated with a degree in English, and in all honesty, it's something I kind of just fell into. 1,077 Progressive Insurance Claims Adjuster Trainees interview questions and 801 interview reviews. rheezy2froze on twitter One way to do this is by providing well-thought-out and impressive answers to common interview qu. You have been given the task to analyze a large set of data. Claims adjusters are a dime a dozen. Demonstrating the ability to manage increased workloads, prioritize tasks based on urgency and complexity, and maintain meticulous records is crucial when handling a surge in workers’ compensation cases. This interview question can help a recruiter understand your views about ethical practices. I applied online for a Medical Adjuster Trainee, three to four weeks later received an email asking me to take an online assessment. The purpose of the pre-employment assessments is to: Gauge how you solve problems and apply knowledge to new. In this article, we’ll delve into some common insurance claims adjuster interview questions designed to assess your expertise and problem-solving capabilities. Definitely get those STAR format questions down pat. Someone online actually posted almost all the real questions they asked. General personality and behavior questions. How would you handle a claim where the policyholder is at fault, but vehemently denies it? …. First off, stay calm but be relatable. Shared on August 22, Claims Adjuster. By Lee-Shay Newton, Updated Feb 8, 2022. They will give you the tools to succeed in the interview, just keep an eye on the emails and. Applied online; Assessment within 2 days; background check began with 3rd party who contacted me for addt information; phone interview with rep who told me she would like to schedule a …. 403 Progressive Insurance Claims Adjuster interview questions and 384 interview reviews. 54 USAA Claims Adjuster interview questions and 52 interview reviews. I got past the pre-assessment and the video interview. Need to prepare for weeks in advance in order to succeed. The questions you will encounter in your actual interview for a PROGRESSIVE CLAIMS ADJUSTER position will vary. Provided questions, record your answer. After completion of the online application, a member of Human Resources contacts the candidate to schedule a phone interview. Will I need to drive my car there? Do they cover food as well or just hotel?' …. Receiving and considering statements from neutral parties, where feasible. Half behavioral and half skill related questions. and what interested me in applying for the Claims Adjuster position. When dealing with clients, I am there to do my job, assess damages, and cover damages per rules and policies. Nov 12, 2022 · This detailed review will hopefully help anyone determined to work with Progressive. Good starting point in the insurance industry if you have no experience, but not a place you want to start if you …. As you prepare for your next HR interview, it’s essential to familiarize yourself with the most frequently asked questions. Then, she gave me feedback and told me she wanted to set up a video …. Progressive Insurance interview details: 3,476 interview questions and 2,934 interview reviews posted anonymously by Progressive Insurance interview …. Progressive Interview Questions Claims Adjuster The Edge The Standard The Doolittle Family in America Theory of International Politics Claims Adjuster Exam Secrets Study Guide The Ambulance Chaser Preliminary Class Specifications of Positions in the Field Service Conspiracies, Conspiracy Theories, and the Secrets of 9/11 The Forensic. Multi-Line Representative Interview questions at Progressive. How in the world does one fail that. 4 Progressive Insurance Progressive Adjuster Claims Trainee interview questions and 4 interview reviews. We're honored to be named one of the Top Workplaces for Remote Work and be ranked as one of the FORTUNE 100 Best Companies to Work For. Jul 4, 2023 · This detailed review will hopefully help anyone determined to work with Progressive. Learn more about Claims Adjuster salaries. If you are preparing for your #Progressive #HireVue Video #Interview - this video is here to help …. A defense to a claim made by a person who knowingly competes in an extreme sport. She asked me about my credentials (school, major, etc) along with specific questions about my resume. Claims Adjuster Trainee (791) Claims Adjuster (380) Customer Service Representative (346. Commonly asked questions, as reported by candidates. 5 Progressive Insurance Commercial Claims Adjuster interview questions and 4 interview reviews. my meet scores online gymnastics Administrative Assistant - Legal Interview. Report a new claim or view the status of an existing claim. I am looking to make a career switch from social work/nonprofit work and feel that the insurance world boasts good forward mobility and potential for a …. Mar 26, 2024 · Claims Representative Interview. Search open Commercial Claims Adjuster Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Commercial Claims Adjuster interview questions at Progressive …. Prepare yourself for your Insurance Agent interview at Progressive by browsing Interview questions and processes from real candidates. Progressive Adjuster Claims Trainee was asked May 31, 2018. I interviewed at Progressive Insurance (Houston, TX) in 3/1/2024. Commercial Claims Adjuster Trainee Interview. I interviewed at Progressive Insurance (Rutherford, NJ) in Mar 2022. Second interview (video conference) with two individuals. Phone interview requested on July 25, 2016 Conducted phone interview on …. I interviewed at Progressive Insurance (Greensboro, NC) Interview. I interviewed at Progressive Insurance (Indianapolis, IN) in Jan 2020. 77 GEICO Auto Damage Adjuster interview questions and 70 interview reviews. Progressive is a great place to work. Free interview details posted anonymously by Progressive Insurance. It felt like a comfortable exchange, making the process enjoyable and stress-free. 12 Progressive Insurance Senior Claims Adjuster interview questions and 12 interview reviews. They really like brown nosers so don't be yourself while being interviewed, stoop down to their level. Claims Adjuster Trainee (789) Claims Adjuster (380) Customer Service Representative (343) Claims …. I don't remember most of them but one of them was "tell me. Here’s what others thought about the interview process at Progressive Casuality Insurance. In person interview took an hour and a half, more in depth questions, met with 2 team managers as well as the office manager afterwards. I interviewed at Progressive Insurance (Marlton, NJ) in 12/1/2020. Progressive Insurance interview details: 3,500 interview questions and 2,959 interview reviews posted anonymously by Progressive Insurance interview candidates. Q: Talk about I time you had to ask for help (describe the situation) and list your steps to resolve the situation. Insurance adjusters often encounter a wide range of claims, from auto accidents to property damage, and even natural disasters. Lasted less than thirty minutes. As an employer, you will want to ask questions that provide insight into the candidate's aptitude for the role and their understanding of the claims adjusting process. Progressive mostly follows this process: Application submission, then an invite to take an assessment (depending on the role), next is the recorded video interview (you upload your answers to questions) then finally the live interview, whether remote or in person. * Our talented group of more than 50,000. How do you stay updated on industry trends and changes in insurance policies and regulations? 4. To help you ace your upcoming interview, we have compiled a selection of common questions that employers may ask when interviewing for a Medical Claims Adjuster role. Many questions asked the same thing just phrased differently. Are you preparing for a Salesforce QA interview? Congratulations. Here is the KEY you need to know about adjusting: you need to have a thick skin, be highly organized and quick witted. I asked my supervisor what options we had, and my supervisor said we should waive the late fee. As a result, employers are increasingly seeking professionals skil. Example: “I would first try to understand why they haven’t paid yet. The first question he asked was about customer focus "tell me about a time you helped a customer who had previously had an unpleasant experience". Each interview was held in the individuals …. Who would you consult with after combing through an insurance claim? Click the card to flip 👆. I'm not expecting it to be easy I know it will be. Know your basic stuff and you will be fine. I interviewed at Liberty Mutual Insurance (Raleigh, NC) Interview. 15 Common Interview Questions for Progressive Claims Adjuster Trainee. First “interview” is recorded, you don’t interact with a human. Which is basically the STAR method with one less step. Interview questions [2] Question 1. 8 prerecorded behavioral questions, 2 attempts to record 3 min answers which must be delivered in STAR format. This form of interview gives you time to think and structure your answers. Allstate Liability Claims Adjuster Interview Questions. I interviewed at Progressive Insurance in Oct 2018. 5 "Progressive claims adjuster" interview questions. I interviewed at Progressive Insurance (Orlando, FL) Interview. By Lee-Shay Newton, Updated May 20, 2021. Human Resources | How To Get Your Free Hiring. I interviewed at Progressive Insurance in May 2021. used cars under $4000 near me Free interview details posted anonymously by Nationwide interview candidates. Answered December 2, 2020 - Sales Agent. What encouragement preparation . Use these questions as an opportunity to highlight your interest in the position and convey how your personality would function within. I interviewed at Progressive Insurance (Austin, TX) in 9/1/2020. Landing your next job as a claims adjuster means having a competitive resume and a sharply polished cover letter, but it is important to remember that those are only. I interviewed at Progressive Insurance (Cleveland, OH) in Oct 2016. Tell me about a time when you had to negotiate with another party involved in a claim. Progressive Claims Adjuster was asked December 18, 2015. original sound - Diamond Cain955. precision client eaglercraft Document information related to the claim and make decisions consistent with…. Progressive Insurance is looking for candidates who can handle claims in a professional manner. lehigh county fire scanner Connecticut Car Accident Attorney Ryan McKeen tells you exactly what not to say to a Progressive insurance adjuster if they ask you for a statement. Consistent 12 hour days and weekends during peak volume, low pay, micromanagement and lack of freedom to make decisions. 6 Progressive Insurance Claims Support Specialist interview questions and 5 interview reviews. To do that, it is important to prepare with a mix of general job interview questions that are likely to pop up for any position, and insurance industry-specific claims adjuster interview questions that reflect the kinds of specialized skills and knowledge that top companies look for when they hire claims adjusters. I was contacted on Thursday, December 19, 2019 for a phone interview with a recruiter. See how to make adjustments if your situation changes. Sort: Relevance | Popular | Date. If you are preparing for your #Progressive #HireVue Video #Interview - this video is here to help you get comfortable and confident in your Progressive video. Like those have stated prior there is a virtual interview consisting of 8 questions and a virtual face-to-face with a Recruiter (the email will say hiring manager but it will be another recruiter). Answered December 30, 2021 - Claims Adjuster (Former Employee) - Sacramento, CA. Here we will discuss Progressive Insurance Interview Questions and Answers. We’ll also offer guidance on how to craft compelling responses that demonstrate your readiness to tackle any challenge in this dynamic field. It was updated late on the 3rd. It is very important you stick to STAR when answering your questions. · Describe a situation where you had to give . 4 "Progressive claims adjuster trainee" interview questions. Let's Chat! Progressive Claims Adjuster Trainee. The first assessment attempt was sep 2020, and I was declined before the video …. Progressives interview process as an internal is more difficult than external and by far the most ridiculous company to interview for. 4 Progressive Insurance Progressive Claim Adjuster Trainee interview questions and 4 interview reviews. Professional Teaching Articles Collection 2005 Asian EFL Journal 5 5 This course intended to help students understand some of the basic aspects of how language is. Progressive Insurance interview details: 3,497 interview questions and 2,955 interview reviews posted anonymously by Progressive Insurance interview candidates. May 31, 2018 · Progressive Claim Adjuster Trainee was asked April 5, 2024. See more Progressive interviews by job title. I had my offer within 48 hours, drug test and background check. 17 Allstate Claims Service Adjuster interview questions and 15 interview reviews. Here are a few of the questions I had in the second interview with a recruiter. Read the interview questions that are listed by employees on Glassdoor. Chaotic- several phone interviews, one video …. Oct 18, 2023 · Commercial Claims Adjuster Trainee Interview. It is best to come up with 5-6 solid examples that you can tailor to any question. By Kellie Hanna, CPRW, Career Advice Expert Last Updated: August 25, 2022. 8K views ; Claims Adjuster Auto Damage . Why do you want to be a claims adjuster? Are you comfortable working nights …. 6 days ago · This detailed review will hopefully help anyone determined to work with Progressive. Progressive hires customer service agents, claims adjusters, call center agents, administrative support specialists, and more. English (United States) Resources. You can contact us via chat, email, phone, social media, and more. Claims is about customer service multitasking and paying attention to the details. When it comes to hiring a mobile home repair contractor, it’s important to choose someone who is reliable, experienced, and trustworthy. There are definitely a lot of opportunities to move up but you HAVE to brown nose HARD. Location impacts how much a claims adjuster at Progressive …. When interviewing progressive claims adjuster trainees, suitable candidates should convey a desire to pursue long-term work in insurance. Finally, the manager interviews you. THE VERDICT Progressive is better than USAA overall, per Wall. p.l. fry manteca obituaries The second stage was a phone interview with the management department heads. Claims Adjuster Interview Questions with Answer Examples from MockQuestions. Onsite interview is around three hours. An award-winning, inclusive, forward-thinking insurance company. They are an incredibly successful company. The entire hiring process is automated so you complete the application, take a typing test I believe, submit a video interview, and then get a real face to face virtual interview and then within a week or so you either get a job offer or they call and tell you that you did not get the job. Applied on line, received on line test, 4 parts took about an hour to complete. In addition, you are able to promote and move within the company quite frequently. See jobs, salaries, employee reviews and more for Claims Adjuster careers at Progressive First online assessment, basic math and multiple choice behavioral questions. That’s untaxed money) sooo if max days deployed is 200. I interviewed at Progressive Insurance in Jan 2024. During the video interview step in our process at Progressive, your resume hasn’t been reviewed yet. General response: "The customer was upset about a late fee on her bill. First round of interviews included two people; hiring manager and the HR professional. The unexpected rewards of a career path in claims. remote jobs home depot Sample Answer: "While working as a Claims Adjuster, I noticed a bottleneck in our claims processing system that was causing delays and inefficiencies. Search open Claims Adjuster Trainee Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claims Adjuster Trainee interview questions at Progressive Insurance. I interviewed at Farmers Insurance Group (Caledonia, MI) in Oct 2023. Obtaining additional evidence from claimants, witnesses, and relevant professionals. your job will be to handle auto insurance claims and investigate who is liable (at fault), set up repairs, and manage rental. First interview (video conference) with two individuals. Good morning, I have applied to Progressive insurance as a claims adjuster and have completed the assessment, the pre recorded video interview in the STAR format and yesterday I had a live video and phone call with a hiring manager. Looking for some suggestions for career paths. kitchen lighting menards Delete rambling or too much information at all. Average Progressive Claims Adjuster yearly pay in Texas is approximately $53,572, which is 8% below the national average. Free interview details posted anonymously by Progressive. You have been given the task to analyze a large …. 2 Progressive Insurance Catastrophe Claims Adjuster interview questions and 2 interview reviews. 19 Progressive Insurance Centralized Claims Adjuster interview questions and 9 interview reviews. 4 Progressive Insurance Commercial Claims Adjuster Trainee interview questions and 3 interview reviews. Evaluate and handle claim payments and resolution of claims without payments. Started with an online interview. Describe a situation where you had to use creative problem solving skills to resolve a claim issue. Well I didn’t get the job but I do know where I went wrong. In today’s competitive job market, it is crucial to stand out during an interview. 11 "Insurance claims adjuster" interview questions. Progressive Insurance interview details: 3,476 interview questions and 2,934 interview reviews posted anonymously by Progressive Insurance interview candidates. access central mail center ocala fl They ask you 8 questions behavioral and they are wanting you to use the STAR Method of answering. Know about the exams you have to take in detail. the job basically consists of investigating what happened, conducting interviews from parties involved, looking at the scene of the accident based on google maps, working towards finding out if the company will cover the. The NPI number of this hospital is …. 4th Street Hutchinson, KS 67501 620-663-7141 620-663-7148. I interviewed at Progressive Insurance (Cleveland, OH) in Apr 2013. But Progressive only hires 1-3% of their applicants. 275 NE 20th Street PO Box 967 Pratt, KS 67124-0967 Office Hours: Monday-Friday 8am-4:30pm. Claims Adjuster (Current Employee) - Houston, TX - March 21, 2023. 5 Progressive Insurance Medical Representative interview questions and 5 interview reviews. The Progressive interview process typically lasts from one to three weeks. Below is a list of our Progressive interview questions. I don't fault them for this, as most of us start with career goals we can comprehend, like athletes, entertainers and astronauts. Claims Adjuster at Progressive – Meet Laniece Progressive HireVue Video Interview Questions Progressive Interview Questions with Answer . Hello all! I have an interview coming up this week for a claims adjuster trainee role with Progressive. Free interview details posted anonymously by Progressive …. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. overall it was a good experience using the STAR method. Progressive claims adjuster trainee interview. The average salary for Progressive claims adjusters is $50,022 per year. Here are four interview questions hiring managers often ask claims adjuster job candidates with example answers you can use to help you craft your own responses: 1. Went over the and life of a field adjuster. Progressive Claims Adjuster Trainee interview. it was pretty straight forward, phone interview, then was sent a skill assessment link and then a face to face interview, be prepared for the STAR interview method and brief examples for each. century 130 mig welder manual I interviewed at Progressive Insurance (Riverview, FL) in 5/1/2021. 3 Progressive Insurance Claims Customer Service Adjuster interview questions and 3 interview reviews. Can you explain what interests you about a career in claims adjusting, especially at Progressive?. Please briefly describe your work history including why you left each position 3. General response: “The customer was upset about a late fee on her bill. Allstate Claims Adjuster Interview Questions. - Name a time you couldn't fulfill a customers needs, what were the needs & how did you deal w/ the situation. I interviewed at Progressive Insurance (Kansas City, MO) in Nov 2017. I interviewed in June or July, got an offer in September, and started in October at the first company I worked at. When it comes to job interviews, one of the most crucial steps is the HR interview. Basic interview questions: tell me about yourself, weakness, strengths, 5 yr goal, 10 year goal, how you handle conflicts. I applied to the position on Tuesday, December 10, 2019. To be hired on with Progressive, made me feel safe, due to the many requirements for interviewing. Travelers Claim Adjuster Interview Questions. The progressive insurance claims adjuster job description entails handling all aspects of a claim from start to finish. I interviewed at Allstate in 2/1/2022. Just have examples prepared of times you've had a difficult customer, deliver bad news that type of thing. Claims adjusters are responsible for evaluating insurance claims on behalf of insurance companies in order to determine who is liable. 6% worse than the company average rating for salary and benefits. I looked up behavioral interview questions to practice the STAR method. Sep 13, 2019 · Answered December 30, 2021 - Claims Adjuster (Former Employee) - Sacramento, CA. 2 Progressive Insurance Liability Claims Adjuster interview questions and 1 interview reviews. The average HireVue interview takes approximately 30 minutes to complete. Tell me about your Claims experience. I interviewed at Progressive Insurance in 1/1/2023. ohgeesy race Here are a few skills if you are reading this and wondering the same thing. The FL Unfair Insurance Trade Practices Act penalizes all of the following, EXCEPT: An insured had a 50/100/50 auto policy that was the subject of lawsuit. Progressive Insurance (308) Erie Insurance. Two videos interview is more about about technical questions. crystal meth dosage bluelight Expectation is to complete 3 inspections a day. Hi guys I recently did the hirevue video interview (honestly have mixed feelings of if I did well or not) how long did …. Hi after the video interview how long do they take to reach out to you? Asked March 29, 2024. Inside Casualty Claim Adjuster was asked February 17, 2015. I interviewed at Progressive Insurance (Atlanta, GA) in Sep 2023. Working as a claims adjuster can be stressful. That being said every single post I see about working in claims is negative. Progressive claims adjuster salaries range between $42,000 to $58,000 per year. The interview screen displayed the question being asked, and gave me approximately 2 mins to respond. mercedes p052e Get support or ask us questions about your policy 24/7. workday psahealthcare sports clips hanover pa Sample claim test of picture of wrecked car. Medical Claims Adjuster was asked July 10, 2010. 6-7 commonly asked Insurance Consultant Interview Questions. After passing the assessment test was I received an email to record prerecorded answers online within 7 days. Before your trainee interview, become familiar with some claims adjuster interview questions and answers to position yourself as a confident candidate for the job. The first assessment attempt was sep 2020, and I was declined before the video interview. st paul pioneer press obituaries past 30 days Progressive Insurance interview details: 107 interview questions and 85 interview reviews posted anonymously by Progressive Insurance interview candidates. Auto Claims Adjuster Interview. l took about an hour inteviewing with two people from talent acquisition. It really comes down to the interview. 212 predator carburetor diagram Women’s Health: Operative Vaginal Delivery. I was well, I thought I was prepared for the STAR question but nope I wasn't (I could even tell I was flunking it during the interview). Use this opportunity to provide a brief overview of your background, education, and relevant experience. That was followed by a phone interview with a recruiter. Progressive Insurance interview questions are based on the Targeted Selection model (behavior-based questions) developed by DDI. Targeted selection process where they ask for handling of specific examples and scenarios. Do you need insurance knowledge to become a Progressive claims adjuster trainee? Is working in Claims at Progressive like working in a call center? In our new Job Myths video series, we interview a real Progressive employee and to find out whether these (and other) myths are true. Tell me about a time when you had to go above and beyond to help resolve a claim issue.